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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
4,952 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,952 reviews

December 01, 2023

I was ok little slow but good evening went good they fix it right good service More

by rupe.gtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos sandate
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Dec 05, 2023 -

James Wood AutoPark responded

Thank you for taking the time to provide this feedback, Rupe. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

December 01, 2023

You tried to charge me for warranty work. Verified that this was covered work via GM, as well as other dealerships. I bought this truck from you in 2020 and it'll be the last. Lost revenue ov More

by jameswoodisgarbage
Recommend Dealer
No
Employees Worked With
Samantha Oliphant
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

James Wood AutoPark responded

Thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. We’d very much like to learn more about your experience and work toward a solution with you. Please reach out to us directly at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

December 01, 2023

Thank you for repairing my vehicles. They look like new again. Highly recommend your team to anyone More

by flyinw2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

James Wood AutoPark responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The James Wood Buick GMC Denton Team

December 01, 2023

In and out quickly, friendly, and helpful. Comfortable waiting area and quality service. Will be back for servicing my Buick More

by M.KLEID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

James Wood AutoPark responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The James Wood Buick GMC Denton Team

December 01, 2023

Attentive and courteous guy helped me with my issues. Appreciated his help and gave me peace of mind. More

by JEANNENE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

James Wood AutoPark responded

Thank you for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Sincerely, The James Wood Buick GMC Denton Team

December 01, 2023

They did the job I asked for and although it was a long wait due to checking a recall item, didn’t have any issues. The waiting area has plenty of food and drink items and the free wi-fi made the wait more More

by JKB7304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

James Wood AutoPark responded

We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you with a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Sincerely, The James Wood Buick GMC Denton Team

November 30, 2023

We always receive very good service from your dealership. The problem is fixed and the car is returned having been cleaned inside and out. More

by ROBERT.KREJCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

James Wood AutoPark responded

Robert, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

November 30, 2023

Quick and efficient and everyone was extremely pleasant. Would definitely recommend. Wait time was fast More

by EVYBUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

James Wood AutoPark responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

November 30, 2023

Everyone i talked to was very helpful and friendly. I would definitely go back and will recommend James Wood Autopark to others . More

by channajh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Loch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michel Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

James Wood AutoPark responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left James Wood Buick GMC Denton satisfied. We are very appreciative of your 5-star review and recommendation. Please don't hesitate to reach out with any questions and we hope you enjoy your new vehicle! Sincerely, The James Wood Buick GMC Denton Team

November 30, 2023

I ordered my Tahoe and it came in way quicker than expected and James Wood made the process very simple. More

by samhgarner6989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Eison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Buckhanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Deter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Capestany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Fellers
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Dec 01, 2023 -

James Wood AutoPark responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The James Wood Buick GMC Denton Team

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