James Wood AutoPark

I purchased my truck new from James Wood AutoPark in Denton back in 2019, and since then, I’ve relied on their team for all my service and repair needs. Over the years, their commitment to customer serv Denton back in 2019, and since then, I’ve relied on their team for all my service and repair needs. Over the years, their commitment to customer service across every department has been consistently outstanding. Initially, I worked with service advisor Tammy Brooks, who provided excellent support until her retirement. Since then, Samantha Oliphant has stepped into that role, and I’ve continued to use her for every visit. Her communication is exceptional whether by phone, voicemail, or email, her responses are always timely and professional. I genuinely appreciate her consistent follow-through and how personable she is during every interaction. I also want to recognize the often-overlooked team behind the scenes—Brandon Stolp and the skilled technicians who keep everything running smoothly. Their work may happen out of sight, but their impact is significant and appreciated. Buying a vehicle is a big decision, and my experience with James Wood AutoPark over nearly six years from the initial purchase to ongoing service—has proven they are committed to quality, reliability, and customer care. I’m proud to call them my go-to for vehicle service and future purchases. Thank you ~Richard Montoya More

Always been a ford man. But once I talk to my sales person( older gray haired man.) Sets on front corner of gmc building I drove a gmc This man was very knowledgeable, wa But once I talk to my sales person( older gray haired man.) Sets on front corner of gmc building I drove a gmc This man was very knowledgeable, walk me through all the bells and whistles eve invited me back to go over it again. Excellent The whole process was painless and smooth. Just completed my first service on an oil change and tire rotation Jason was remarkable and straight forward Kept me in the loop and informed. Painless Thank you Jason. More

Shellie and Robert are amazing. This is my fourth car to buy from Shellie, and she always makes the process so easy. Robert made the experience memorable for my 16-year-old son, g This is my fourth car to buy from Shellie, and she always makes the process so easy. Robert made the experience memorable for my 16-year-old son, getting his first car. He took the time with him. He explained all the features one-on-one and kept the engagement fun. Thank you both for making this such a great experience for us! More

My service underwriter Jared Able is always top notch and professional making sure that my service requests are handled correctly and effectively professional making sure that my service requests are handled correctly and effectively More

Fast and friendly. Was pleased with the shuttle service and the time in which my vehicle was ready. Was pleased with the shuttle service and the time in which my vehicle was ready. More

Made appointment time, ready for me when I arrived. Left the vehicle, repairs were made, had to order parts, and the next day repairs were completed. Received a call the truck was ready for pick up. A Left the vehicle, repairs were made, had to order parts, and the next day repairs were completed. Received a call the truck was ready for pick up. Arrived went to the desk, paid the bill, and truck was brought to the front for me to drive away. More

Sixth car I’ve bought from Chris and every time has been a great experience. Far and above the best salesman I’ve ever worked with a great experience. Far and above the best salesman I’ve ever worked with More

Erica was very knowledgeable of the car on how to seat it up and had everything ready for us when we got there and she made it so easy. Thank you so much Erica Woods. up and had everything ready for us when we got there and she made it so easy. Thank you so much Erica Woods. More

Picked my car up and returned it when they said they would Rachel was very helpful would Rachel was very helpful More

Quick and easy oil change just as expected. Will definitely use them again. Great as usual. Will definitely use them again. Great as usual. More