
James Wood AutoPark
Denton, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,454 reviews
Service is absolutely wonderful. Being greeted when you pull into the service drive to being updated throughout the day of the process. And having a shuttle service provided is such Being greeted when you pull into the service drive to being updated throughout the day of the process. And having a shuttle service provided is such a peace of mind. Getting a clean washed vehicle at pick up really puts the icing on the cake. So happy with my Terrain. Thank you More
My experience with James Wood Autopark was amazing! TJ was great, as well as David Sweeden and Juan Olivares the finance manager. I will continue to buy all of my vehicles from the James Wood team. TJ was great, as well as David Sweeden and Juan Olivares the finance manager. I will continue to buy all of my vehicles from the James Wood team. More
Their reps need to explain cost accurately instead Of trying to use play on words to mislead Customers. trying to use play on words to mislead Customers. More
Overall I was pleased with my service reps attention to taking care of my needs quickly & efficiently. Unfortunately it was only after I got home I discovered I was charged a 3% processing fee (about $ taking care of my needs quickly & efficiently. Unfortunately it was only after I got home I discovered I was charged a 3% processing fee (about $90) for paying with a credit card. I wish someone had advised me of this charge before arriving to make payment, or at the time of payment. The service rep said nothing, the sales staff said nothing. I also don't like that the dealership told me 3 different times I would get this survey request & to be sure to give them 5 stars. I don't appreciate being harassed multiple times just to be sure you get a good review. More
Bryan and Don were the best to work with. Everyone at the dealership was extremely knowledgeable and pleasant. I will highly recommend all around. Everyone at the dealership was extremely knowledgeable and pleasant. I will highly recommend all around. More
The service team, especially Jarrett Able, are top notch. Great communication and quick to resolve. Great communication and quick to resolve. More
Great experience Matt Crawford was very helpful and quick. spent less than an hour there and was able to get into a brand new vehicle without any issues. Great service and highly recommend. quick. spent less than an hour there and was able to get into a brand new vehicle without any issues. Great service and highly recommend. More
This is the only dealership I have used that I wasn't told 20 times to give them a 5 star rating. They never once asked for the 5 star rating. I am giving them a 5 star rating because they earned it. T told 20 times to give them a 5 star rating. They never once asked for the 5 star rating. I am giving them a 5 star rating because they earned it. They made the process easy, the finance department did not oversell addons, and it was a smooth process throughout. I hate dealing with dealerships - this was by far the best experience I have ever had purchasing a new vehicle. More
Amazing service every time from the Cadillac team! James Wood Autopark is the best out there! James Wood Autopark is the best out there! More
Rachel is the best! ! Got all my service needs covered in one trip and the vehicle was returned clean and shiny like new! ! Got all my service needs covered in one trip and the vehicle was returned clean and shiny like new! More