James Wood AutoPark

Jared explained the repair that the GMC Acadia needed in terms that I could understand. The staff was friendly and professional. terms that I could understand. The staff was friendly and professional. More

Awesome job on the truck and great communication with the customer and service team keep up the great work and service customer and service team keep up the great work and service More

We were greeted outside when we arrived. Everyone we met (Michal, BJ, Don), were so down to earth and nice people! Had a great experience! Michal was so nice and more than helpful in gett Everyone we met (Michal, BJ, Don), were so down to earth and nice people! Had a great experience! Michal was so nice and more than helpful in getting our new car!! He even gave us directions local restaurants when we left! More

Informative, courteous, willing to explore all options: in sum, professional. Based on this experiemcecwould recommend Mrs. deter Nd James Wood To others in sum, professional. Based on this experiemcecwould recommend Mrs. deter Nd James Wood To others More

The experience was quick and hassle free just the way I prefer. Highly recommend it. prefer. Highly recommend it. More

Although the service center is great to work with and tries to take care of its customers, the Dealership has placed a surcharge on credit card transactions and limits the amount of a personal check. Thi tries to take care of its customers, the Dealership has placed a surcharge on credit card transactions and limits the amount of a personal check. This penalizes customers who have repair or service expenses that are greater than the amount allowed for personal checks. In my case the surcharge was significant. In short I will not be using the service center at James Wood if I can avoid it. In addition since executive management seems more interested in getting what they can out of their customers without considering the impact, I have been a customer for 22 years and due to these changes along with my dissatisfaction with GM's quality I will not be purchasing my next vehicle from James Wood and am already seeking another business to complete the service on my vehicle. More

Great customer service, communication, friendly, and customer focused. Flew to DFW airport, and was provided with driver pickup as early as 6am. customer focused. Flew to DFW airport, and was provided with driver pickup as early as 6am. More

Just bought a vehicle and all I can say is WOW! ! Wendi Little is a gem. She went above and beyond for me to obtain my dream car. I recommend her to anyone in the market and just wished others could ! Wendi Little is a gem. She went above and beyond for me to obtain my dream car. I recommend her to anyone in the market and just wished others could emulate her interpersonal skills and just overall customer service. This was such an amazing experience and I seriously can’t recommend her and James Wood Auto Park enough. Thank You again. More

Gavynn saved the day after having my 3500 serviced the fuel pump went out in the middle of town. One call to Gavynn had a tow truck in route and a technician waiting to install a new fuel pump. Truck was fuel pump went out in the middle of town. One call to Gavynn had a tow truck in route and a technician waiting to install a new fuel pump. Truck was out and ready to go the next morning. We have been dealing with James Wood for over 40 year's and it has always been 5 star service. Thank you Gavynn and the service department. More

Great Service all around. Melanie Gregg was terrific and everything was ready to go when i walked into the dealership Melanie Gregg was terrific and everything was ready to go when i walked into the dealership More