James Chrysler Dodge Jeep Ram

John Sullivan kept me informed while my Durango Citadel was being built and shipped. He went the extra mile to make sure I was satisfied after the purchase. I would highly recommend him and the dealershi was being built and shipped. He went the extra mile to make sure I was satisfied after the purchase. I would highly recommend him and the dealership. More

I purchasec a car a few years ago and was hust looking to update. This dealership got me exactly what i was looking for, very people friendly, and no pushy or over whelming pressures. My experience was they update. This dealership got me exactly what i was looking for, very people friendly, and no pushy or over whelming pressures. My experience was they treat you like family More

I brought the vehicle that was what I was looking for and I drove it home that night. I was also treated very well during the time I was waiting for them to do all the paperwork required to get the deal don I drove it home that night. I was also treated very well during the time I was waiting for them to do all the paperwork required to get the deal done. More

this was my first time at a dealership and john was very good ad helping me and finding the perfect car in my price range...hes the best good ad helping me and finding the perfect car in my price range...hes the best More

Our trade in values were excellent. Our purchase price was excellent. Jason was very fair and accommodating during the purchase price negotiations. At delivery time Eddie's paperwork review was thorough was excellent. Jason was very fair and accommodating during the purchase price negotiations. At delivery time Eddie's paperwork review was thorough and easy. Eddie was knowledgeable about the vehicle's technology components and he proved to be a very good teacher. He managed the 2 hiccups with the dashboard upholstery crimp and the less than complete new car delivery detailing were handled to our satisfaction. We would recommend both the sales professionals and the dealership. More

No pressure and efficient environment. John identified all of my needs and showed me that car that would match. Listened to my questions and made sure that I was 100% satisfied. I will go back due to the all of my needs and showed me that car that would match. Listened to my questions and made sure that I was 100% satisfied. I will go back due to the relationship and rapport built buy john and the other staff. More

Went looking for my son's first new car purchase. Ted was extremely helpful taking the time to show him all of the vechiles he thought looked good. Ted then narrowed it down to what my son wanted in a ve was extremely helpful taking the time to show him all of the vechiles he thought looked good. Ted then narrowed it down to what my son wanted in a vechile , options, color. etc. In the end Ted helped my son BUY a jeep , not SOLD him one. If you have a son or daughter looking for a vechile , as a parent i highly recommend you take the time to stop by Finger Lakes Chrysler Dodge Jeep and ask for TED. WE DID !! More

My trip to this dealership was great. No pressure at all. Food and drinks were offered to me. I felt like a walked away with a great deal too. all. Food and drinks were offered to me. I felt like a walked away with a great deal too. More

John was an absolute dream to work with in general I have never liked working with car salesmen but John was not pushy and was the MOST HELPFUL salesman I have EVER had in all my car buying years. I will de never liked working with car salesmen but John was not pushy and was the MOST HELPFUL salesman I have EVER had in all my car buying years. I will definitely be recommending Fingerlakes, John Sullivan and I think I have found a new "home" for buying my vehicles in the futures. Thank you John and thank you Fingerlakes for a job well done. I couldn't have had a better experience if I had planned it or been dealing with family!!!! More

I went into this dealership only being in my current 3 year lease for 5 months, was very unhappy with my vehicle. I had tried to deal with many other dealers prior to get into a different vehicle with ev year lease for 5 months, was very unhappy with my vehicle. I had tried to deal with many other dealers prior to get into a different vehicle with every one of them turning me away and saying it wasn't possible without an absurd increase in payment. I visited Fingerlakes and this is by far the very best dealership I have ever had the pleasure of doing business with. Todd Gilbo was my salesman and he is the very best, I recommend anyone looking for a vehicle to go and see him. He and John Shields worked very hard to get me out of this lease and into an awesome GMC Terrain. They were available to assist me at anytime and made my buying experience very easy. My payment was very close to where I needed it to be and the service department is amazing as well. If you are looking to purchase a new or used vehicle you definitely should go out to Fingerlakes and ask for Todd! Thank you Fingerlakes for everything. More