Jaffarian Toyota
Haverhill, MA
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2,023 Reviews of Jaffarian Toyota
Carl did a great job and was extremely personal and knowledgable of the car. I enjoyed working with him. He was professional and will be very successful going forward. He answered all the questions tha knowledgable of the car. I enjoyed working with him. He was professional and will be very successful going forward. He answered all the questions that we had when going through the vehicle. he was also very honest about the two vehicles we were interested in at the dealer. he walked up through the car in detail explaining all the features and benefits of the vehicle. the owner and sales manager were also very friendly and personal. I enjoyed the experience at this dealer and when the time comes for a new vehicle again would work with this dealer. More
Jaffarian Toyota Volvo delivered a friendly, positive experience that I would repeat in a heartbeat. Michelle Goodhue greeted me at the door, had me in the vehicle I asked about within 5 minutes of drivi experience that I would repeat in a heartbeat. Michelle Goodhue greeted me at the door, had me in the vehicle I asked about within 5 minutes of driving onto the lot, and let me take a generous (compared to other area dealers) test drive to get a feel for the car. The same day, Michelle happily answered our questions as we tested the fit of our son's car seat and then as my wife took the same thorough test drive, complete with a trip to our house to make sure there was plenty of room for the car in the garage. When it came to deal time, they were firm on the advertised Internet price for the car, but we found it reasonable and they worked with us on the "options" to make the deal fit our needs. Michelle went another extra mile by bringing the car to our house so a friend and I could look it over, and to get a few signatures from my wife so the baby didn't have to get out in the cold again. When we went to pick up the car the next day, it had been thoroughly cleaned inside and out, was plated and registered through their on-site registry, and was ready to go (I've heard some dealers take a week to get a car ready to deliver). Michelle spent an hour with us going over every detail of the car and answering all our questions before we left the lot. We look forward to experiencing more of their "one-stop shopping" approach when we need future service and if we need damages repaired (through the dealer-owned Collision Center just down the street). Thanks to Michelle, Sarkis, Tom, and the others for a great experience! More
Carl was extremely friendly , professional and helpful during our car buying experience. His efforts were the main reason for our purchasing a car at your dealership. Everything was handled in a timely m during our car buying experience. His efforts were the main reason for our purchasing a car at your dealership. Everything was handled in a timely manner. When I experienced maintenance problems 2 days after I recieved the car it was quickly and efficiently taken care of. More
My wife and I were looking to buy a used RAV4s. We visited (and walked out of) several dealerships. When we arrived at Jaffarian, Louis Monteforte did everything right that the others got wrong. We go visited (and walked out of) several dealerships. When we arrived at Jaffarian, Louis Monteforte did everything right that the others got wrong. We got fast straight answers to every question, no pressure, no hard-sell or up-sell. We were politely offered some add-ons and they respectfully accepted our decisions. We are pleased enough with the purchase - and process to reach it - that we will be returning next week for another. More
My purchase of the new car was fast, effective and easy. I would buy a car there again! I worked with a dealership in Portsmouth nh for more then a month and had no luck with the price that I was willing to I would buy a car there again! I worked with a dealership in Portsmouth nh for more then a month and had no luck with the price that I was willing to pay. As well the Portsmouth dealership already services our other 3 Toyota's we currently own today, now we own 4. Therefore it was more then frustrating that for $800 they would not meet our price. We went to Jaffarian on a Saturday, told them exactly what we wanted and in 20 minutes we were drawing up the contract. The Portsmouth sales man called us to see what we were up to, and when my husband said we bought a car at Jaffarian he hung up on my husband. My husband called him back and said not to be that way. I will shop at Jaffarian again! More
I've known Jimmy along time. He is a straight shooter and tells it the way it is. I told him what I wanted and the finance I wanted and he made it happen. Jaffarian Toyota has been around forever because of tells it the way it is. I told him what I wanted and the finance I wanted and he made it happen. Jaffarian Toyota has been around forever because of sales people like Jimmy, I will always buy my cars from this dealership. More
I am truly disappointed with the salesmanship and credibility of this dealership. I recently inquired about purchasing a 2008 Nissan Rogue with my trade. The salesperson was reluctant to deliver co credibility of this dealership. I recently inquired about purchasing a 2008 Nissan Rogue with my trade. The salesperson was reluctant to deliver concrete pricing options, even though I requested them several times. After my salesperson continually ignored my requests for concrete pricing, I was finally able to receive the bottom line on the vehicle. Sadly, I was informed by my salesperson that the advertised price was the absolute bottom line. In my experiences, I've become rather confident that advertised prices are not the final price. Overall, if you're looking to purchase a vehicle from a credible company that is willing to work with their customers, look elsewhere. I am truly dissatisfied with my experiences at Jaffarian Toyota. More
Had a blowout on the highway while driving from Maine through Massachuttes to a funeral in Connecticut. Not only was the tire destroyed but also the rim, as well as some other damage. When I explained m through Massachuttes to a funeral in Connecticut. Not only was the tire destroyed but also the rim, as well as some other damage. When I explained my prediciment, they (read Brendan Flint the Service Rep) was very accomodating. They got me in quickly and back on the road in a very reasonable length of time. I made it on time for the funeral. Made me feel like I was an important longtime, established customer!!! More
I went into Jaffarian Toyota and was more than pleased with the service I was provided by Sarkis Shamshoyan. I almost left and went to another dealership until I met Sarkis. His demeanor and overall exper with the service I was provided by Sarkis Shamshoyan. I almost left and went to another dealership until I met Sarkis. His demeanor and overall experience was the reason I chose to purchase my vehicle there. The fulfillment of customer needs and individual approach of the sales manager made buying the car a very easy and pleasant procedure. More
my first time dealing whit this dealership overall i will give exellent rating. the parts departement is very friendly and the sales person (michael kemp ) was very friendly and he helped out even on is day give exellent rating. the parts departement is very friendly and the sales person (michael kemp ) was very friendly and he helped out even on is day off very good job. i would buy again in the future. the building is state of the art and very clean. More