Jaffarian Toyota

This is the first time in I can't remember how long that I had had such a POSITIVE experience when purchasing a used car. Jim is an OUTSTANDING sales man and YES I will recommend Jaffarian to all my friend I had had such a POSITIVE experience when purchasing a used car. Jim is an OUTSTANDING sales man and YES I will recommend Jaffarian to all my friends! I will be back!!! THANK YOU! Madelyn Walsh More

Negotiating to a reasonable price for the car is rather difficult at this dealership. It a was difficult struggle getting them down to the recommended price of the vehicle. I would suggest that you go pr difficult at this dealership. It a was difficult struggle getting them down to the recommended price of the vehicle. I would suggest that you go prepared with numbers and bring a friend that is a good negotiator. Most importantly, don’t be afraid to walk out if the price is not right. No matter how friendly a car dealer may seem, always remember they are not your friend and will take advantage of you whenever they can. After we got down to our price they did sneak in the $299 document prep fee. After you are done negotiating you then have to sit with the business manager who will try and sell you an overpriced car warranty. Just say no! More

I have no complaints about my purchase last weekend of a 2010 Toyota Corolla. Louis was friendly and supportive. I do feel he listened to me and while I know he needs to sell cars, I felt he worked on my be 2010 Toyota Corolla. Louis was friendly and supportive. I do feel he listened to me and while I know he needs to sell cars, I felt he worked on my behalf. I was very grateful that he drove the car to my town office - it made that part of the purchase experience quite easy and far more pleasant. He did everything with a smile and constant reassurance that I would be satisfied ... and I was! Tom Adams conducted the business end and while I had to wait quite a while for him, once we were working on my purchase, he was focused. (didn't answer his cell phone!) He convinced me to get the warranty which I usually don't do. But I don't usually buy a brand new car! Jaffarian has my business. I will bring in the car loyally for tune ups. And finally I love that this is only 15 minutes from where I live! More

I highly recommend Jaffarians Toyota dealership in Haverhill, I have dealt with Gary & Mark for twenty plus years with amazing results. This year I had the pleasure of dealing with James Carven in sal Haverhill, I have dealt with Gary & Mark for twenty plus years with amazing results. This year I had the pleasure of dealing with James Carven in sales, an outstanding employee. He was attentive, articulate, honest and listened to what I had t say about what I was looking for. He made my new lease process very easy, affordable & got me exactly what I wanted. He set the expectation of the process, the delivery and the followup with confidence & truthfulness and humor . He is an assest to the dealership! I also dealt with Tom is finance to set up my lease, again a wonderful experience. Very knowledgeable, and very willing to help and please the customer. I had initially talked to Sarkis, the general manager. He was very nice, and very accommodating. I told him I would like to deal with Jim because I met him on the lot the previous night while I was looking at the colors of the new cars & I immediately liked him! Later that evening I found out my children knew him from school. Sarkis was gracious and helpful, he could not have been any nicer. Great, great customer service. It's what I do for work, so I appreciate the good service even more so. The whole interaction was exceptional from start to finish, without a wrinkle! Love my new Corola Le and love the treatment that I received at Jaffarians Toyota! Even though it's a large dealership, it is family owned and still carries the same sense of pride and committment to their customers, like when it was first opened. Keep up the great work!!! More

Mike and Sarkis were nice guys to work with when buying a car. They both listened and worked with me to get me into the right car. I am appreciative for their help and am happy with the car. Thanks to car. They both listened and worked with me to get me into the right car. I am appreciative for their help and am happy with the car. Thanks to Gary also. I also appreciate the attention I received in the service area where my Sequoia was being repaired. Thank you Brendan. More

The process was very relaxed, unlike other places, in a good way that made me able to make the best decision possible. I test drove a couple of cars and was given great information about each. All of my qu good way that made me able to make the best decision possible. I test drove a couple of cars and was given great information about each. All of my questions were answered and I felt good about the decision I made. More

My husband called on the phone for a price and we agreed upon a price for the vehicle, we were looking to lease but ended up buying a left over 2010 vehicle new. The dealership was very accommodating in get upon a price for the vehicle, we were looking to lease but ended up buying a left over 2010 vehicle new. The dealership was very accommodating in getting us into the desired vehicle. They worked with us to get us to a rate where we felt comfortable. We actually chose a different vehicle from the one we first went in to purchase and we are happy with it! More

I wanted to take the time to compliment your service advisor Larry Gordon on his professionalism and patience in dealing with a concerning repair issue. The problem was very difficult to diagnose and La advisor Larry Gordon on his professionalism and patience in dealing with a concerning repair issue. The problem was very difficult to diagnose and Larry put us at ease with his knowledge and calm manner. It is service like this that will make us return to Jaffarian Volvo More

James made us feel very at ease and not pressured in any way.He made buying the car a very delightful experience.He knew everything about the car he was selling and anwsered all of our questions to our sati way.He made buying the car a very delightful experience.He knew everything about the car he was selling and anwsered all of our questions to our satisfaction.Thomas was great also,he explaned all of the options available to us completly and explaned all of the paper work and made it easy to decide on what to choose from.I would buy another vehicle from Jaffarian without any hesitation.Thank you so much. More

We had spent considerable time looking for a pre-owned Volvo, a search that had taken us to several dealerships in central and eastern Massachusetts. Although Haverhill was not the closest dealer to us, Volvo, a search that had taken us to several dealerships in central and eastern Massachusetts. Although Haverhill was not the closest dealer to us, as soon as we entered the dealership it was clear that clear that the trip was worthwhile. We were warmly greeted by Gary Jaffarian and James Carven, who did a great job of finding out exactly what we were looking for and showing us a number of candidates. Even more important, they answered all of our questions directly and with no "sales-speak." The financing was great, we received a fair offer for our trade-in, and the dealership made all of the paperwork a breeze. We are thrilled with our purchase. More