Jaffarian Toyota

The manager of the service dept, Marc Jaffarian is very rude and unprofessional. After years of my purchasing cars from Jaffarian's, Marc Jaffarian refused to give an estimate on body work without a writt rude and unprofessional. After years of my purchasing cars from Jaffarian's, Marc Jaffarian refused to give an estimate on body work without a written commitment to have the work done. Why would anyone agree to have work done, FIRST, without knowing the cost? I think he tries to milk insurance claims! He also jacks up the charge to insurance companies for car rentals given while servicing your car.<br>Jaffarian's only saving grace is in the sales department. His name is JC. I'm not sure if he is still with them. More