Jack Maxton Chevrolet Inc
Columbus, OH
By Type
2,066 Reviews of Jack Maxton Chevrolet Inc
Fast and easy Got a recall notice for brake peddle efficiency. Called and got an appointment that fit my schedule. I was in and out in less than the hour I was told Got a recall notice for brake peddle efficiency. Called and got an appointment that fit my schedule. I was in and out in less than the hour I was told it would take. More
Lack of communication I had two recalls on my truck. When I scheduled it in I was told they had everything in to complete the job. I had a 7am appointment, I had to call at I had two recalls on my truck. When I scheduled it in I was told they had everything in to complete the job. I had a 7am appointment, I had to call at 4:30 pm to ask about my truck . The only thing they could tell me is the paperwork was not turned in so the work was not completed. I left a message for the service manager that night . I did receive a call the next morning saying my work was completed but they did not have all the parts to complete both recalls. So now I have to bring my truck back . I’m in the service business so I understand that everyone has to be on the same page. When thing go wrong just keep your customers informed. More
Great Service! Easy to find, good selection of cars, no high pressure, good price, Sales people were knowledgeable, took the time to show us all the features of our Easy to find, good selection of cars, no high pressure, good price, Sales people were knowledgeable, took the time to show us all the features of our new car, even the Service Manager took the time to speak with us. We would recommend your Dealership to family and friends. More
Phone problems No one would answer the phone to schedule an appointment. The message said they were too busy. I called numerous times and got the same message. Fin No one would answer the phone to schedule an appointment. The message said they were too busy. I called numerous times and got the same message. Finally Gina helped me get an appointment. I am Jeff Mauk’s Cousin by marriage to David Pitzer and I was going to call Jeff next. Thanks to Gina that wasn’t necessary. More
Fantastic service Dwayne Carter is the best!!! Highly recommended!! Great customer service!!! I look forward to doing business in the future. I'll definitely send peopl Dwayne Carter is the best!!! Highly recommended!! Great customer service!!! I look forward to doing business in the future. I'll definitely send people your way!!! More
Check engine light My check engine light came on the Saturday before Christmas while I was out shopping. So I called Jack Maxton's emeditly, and I was able to take it r My check engine light came on the Saturday before Christmas while I was out shopping. So I called Jack Maxton's emeditly, and I was able to take it right in and they had a loner car waiting and they had my car fixed and ready for me to pick up on Christmas Eve. I can't express enough how smooth this all went and how relieved I was with how quickly they took my car gave me a car and fixed my car so quickly. They are a great dealership. More
Great job start to finish. In and out less than 1 hour. I would recommend Jack maxton. I will continue to bring car for service job start to finish. In and out less than 1 hour. I would recommend Jack maxton. I will continue to bring car for service More
Fast oil chage They got me in early and out fast, nice people i really appreciate your time and effort in helping me with this matter i will be back! Thanks and Merr They got me in early and out fast, nice people i really appreciate your time and effort in helping me with this matter i will be back! Thanks and Merry Christmas More
Five star service Friendly staff and great service, reasonable wait and i was finished on my home. I can only say good things about this dealer based on past service. Friendly staff and great service, reasonable wait and i was finished on my home. I can only say good things about this dealer based on past service. More
Quick, friendly service Had an appointment for an oil change at the quick service location. Was in and out in less than an hour. Not as nice of a waiting room as the main ser Had an appointment for an oil change at the quick service location. Was in and out in less than an hour. Not as nice of a waiting room as the main service location but the quick turnaround was great. More