Jack Maxton Chevrolet Inc

Always Good Service. I like dealing with John Oakley, as he is very personable and fair. I also like the Maxton dealership due to the free car washes and the Quick Oil Cha I like dealing with John Oakley, as he is very personable and fair. I also like the Maxton dealership due to the free car washes and the Quick Oil Change facility, that gets you in and out really fast. More

Excellence The customer service was great, including the transportation we received from the dealership to our home. They also repaired the rear parking assist, The customer service was great, including the transportation we received from the dealership to our home. They also repaired the rear parking assist, without charging extra, although we only brought the car in because the ABS light was on. More

Excellent Donnie Smith worked with us.very nice,and professional.he went above and beyond.he promised he could get us in a new or used vehicle and he did just t Donnie Smith worked with us.very nice,and professional.he went above and beyond.he promised he could get us in a new or used vehicle and he did just that.i would recommend him and jack maxton to anyone. More

Donnie was awesome no pressure very helpful to my wife and I. We will be recommending Donnie Smith and jack maxton to other friends of ours in the market for a new car no pressure very helpful to my wife and I. We will be recommending Donnie Smith and jack maxton to other friends of ours in the market for a new car More

Very good Been shopping here for 30 years enough said. Never had issues over the 30 years, until now I always dealt with Jim Johnson however he had since retire Been shopping here for 30 years enough said. Never had issues over the 30 years, until now I always dealt with Jim Johnson however he had since retired. More

Maxton I returned to this dealership to replace a car I bought there almost five years ago. I didn’t check other dealers because my experience with the deale I returned to this dealership to replace a car I bought there almost five years ago. I didn’t check other dealers because my experience with the dealership and Dan Funk, the salesman, was a very positive. I feel I got the best deal possible and was treated with respect. Everything was done in a timely manner and very professionally. More

Great Service! It was very convenient, from the moment I made the appointment to when I checked out! I was apprehensive at first, but it all fell into place when I d It was very convenient, from the moment I made the appointment to when I checked out! I was apprehensive at first, but it all fell into place when I drove into the service bay. Great work by your service advisor team in figuring out how much and how long the service would take. A prompt phone call made me aware when I could pick up my car and they were able to make a last minute service request to change the battery on my key fob! Excellent all round. Glad to have bought my car here and to continue to have it serviced here! More

Accommodating but communication could be better My car was delivered from another auto shop because the issue was under GM warranty. The first couple of calls were frustrating because I explained my My car was delivered from another auto shop because the issue was under GM warranty. The first couple of calls were frustrating because I explained my issue to one of the women (don’t remember name) who transferred me to Eric without letting me know and without telling Eric what the issue was. I had to re-explain the findings from the other mechanic and that they were going to drive the car over. Eric took down my information after I asked him why he wasn’t taking down my information. I called back a couple hours later to request a courtesy vehicle. I spoke with Randy who couldn’t find any information about my previous call. Randy was very kind and explained I needed to call back when my car was delivered. Once my car was delivered on 12/20. I spoke to Randy again about the courtesy vehicle (which there weren’t any at the moment) and he called me back a few hours later to let me that there was one. I hadn’t received any info about my car from Eric but Randy explained to my that they were at a holiday party. On Monday I received a voicemail confirming the issue that the first auto shop had diagnosed plus an additional piece that needed to be replaced and that Eric wasn’t going to charge me for labor but I just needed to pay for the part that wasn’t under warranty. I confirmed they could move forward. I hadn’t heard anything about the status of my car so I called on 12/26 which ended up being done and Eric needed to wrap up paperwork. Overall, I truly appreciated the flexibility of the team for taking my car on a holiday week and being able to provide a courtesy vehicle, I just wish I didn’t have to call so many times to get answers. More