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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

November 16, 2022

As a customer service professional with over 10 years of experience as a front line employee for various corporations, I’ve seen some of the best and worst interactions with customers that can make or break More

by mitchellocos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
lamont hawthrone, Brandon Kidd, Lamont Hawthorne
Nov 17, 2022 -

Indy Honda responded

Thank you so much for your wonderful review! We are thrilled that Lamont had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Indy Honda!

November 14, 2022

It is well cleaned and i was inpressed for how well they treat their customers More

by TREVORBURDINE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Nov 14, 2022 -

Indy Honda responded

Thank you for taking the time to share your five-star review, it means a lot. Our job at Indy Honda is making sure our customers have the best experience possible and leave with a smile on their face. We are always here for you. Don't hesitate to reach out to us in the future.

November 10, 2022

Brand new 2022 Ridgeline bought at a different dealership. With 100 miles on the truck a lower windshield facia plastic panel was missing so I stopped in to have a new panel ordered. I had to conv More

by DONPARDEN
Recommend Dealer
No
Employees Worked With
Brian Beck, Kevin McDaniel
Nov 11, 2022 -

Indy Honda responded

Hello, Thank you for sharing your review. I welcome the chance to speak with you regarding your recent experience with our Service Department and your feedback regarding a replacement part for your 2022 Honda Ridgeline. Please reach out to me at your earliest convenience to discuss this further. I'm hoping to hear from you soon. Kind regards, David Piercefield General Manager (317) 887-0800Don, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 06, 2022

They never gave me the actual working on what would be my monthly expense if I was to purchase the Car instead of leasing it . I Think as a Customer I have the right to know the working for both the options More

by DHEER.SUMEET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nowling, Pasqual Guillermo
Nov 06, 2022 -

Indy Honda responded

Thanks for your feedback on your recent visit to Indy Honda. We truly appreciate your business.

October 30, 2022

My car was repaired and no problem. I have never had a problem there. Thank you More

by DCORMAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Oct 30, 2022 -

Indy Honda responded

Hi there and thank you for taking the time to leave a review. We are happy to know that our Service Team at Indy Honda was able to repair your vehicle with no problem. Until next time.

October 30, 2022

He treated me really nice polite. He explained how to control my new car until I understand. More

by Joseph Lein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nowling
Oct 31, 2022 -

Indy Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Indy Honda, Joseph, we look forward to having you as one of our valued customers for many more years to come!

October 30, 2022

Quick, reliable, and professional. I do miss the free car washes I used to get when I'd bring my car in to be serviced several years ago. More

by STAMPERFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Oct 31, 2022 -

Indy Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 27, 2022

Mr. Hall was patient with my indecisiveness and never-ending questions the entire time and even talked me through the pros and cons of the vehicles I was interested in so that I could make the best More

by Ulrich1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall, Justin Schoettle
Oct 30, 2022 -

Indy Honda responded

Hi there! Thank you for the awesome review! Here at Indy Honda, it is our pleasure to answer any inquiries and explain all your options in detail. Our Sales Team takes the necessary steps to ensure we are listening to your requirements, as well as your desired preferences to ensure that we provide you with the best recommendations. We are delighted to know that we were able to get you what you wanted and needed in a vehicle! Thank you for allowing us to serve you and please let us know if we can assist you again down the road!

October 23, 2022

Nicholas was very professional and communicated the production and delivery timeline for my CRV. He was helpful in the financial arrangements and communicating with me after sale and delivery. More

by CBEEVER48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Ferrari
Oct 24, 2022 -

Indy Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 22, 2022

This dealership does not want to help with an issue we have with our 2022 odyssey. They say they will call us and one month later, still nothing. We call and leave messages and no call back. Went in to th More

by NTN789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher
Oct 25, 2022 -

Indy Honda responded

Hello, Thank you for sharing your review. We would like to speak with you regarding your recent interactions with our Service Department and your 2022 Honda Odyssey. Please contact our Customer Service Team so that we may discuss your feedback. Best, Customer Service Team 317-225-5542We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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