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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews
Call Dealership (317) 225-4777
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8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

October 17, 2022

Kevin is always professional and explains everything, what to expect and if there's any questions or problems to call. More

by alliedillingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Report | Print
Oct 18, 2022 -

Indy Honda responded

Thank you for your business and this review, Allie. We're happy to hear Kevin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 16, 2022

Offered 25% of the KBB pricing with Lousy reasoning. Really disappointed… will not refer anyone More

by ASHISH_S2001
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Report | Print
Oct 18, 2022 -

Indy Honda responded

Hello, I welcome the opportunity to learn more about your experience with our Sales Team and the quote you received. If you could please contact me at your earliest convenience, I would like to discuss this further with you. Thank you, David Piercefield General Manager (317) 887-0800Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 16, 2022

Everyone that I dealt with from scheduling the appointment to the service Mgr were all pleasant to deal with and efficiently took care of the issue of the recall More

by BDWALTZFARMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There were Two young ladies that I deal with when scheduling were very pleasant, Sorry can't recall thier names , Kevin McDaniel
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Oct 16, 2022 -

Indy Honda responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

October 13, 2022

Very pleasant staff from service representative to checking out. Genuine people who care about good service. More

by KRISTISEBASTIAN42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel, Trey Rohrman, Brianna Modugno, Kelsie Becher
Report | Print
Oct 16, 2022 -

Indy Honda responded

Kristi, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Indy Honda.

October 08, 2022

I always take my Honda to Indy Honda for service. The personnel are top notch, and they always keep you informed as to what service is up coming. More

by Goley46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Report | Print
Oct 10, 2022 -

Indy Honda responded

Hello! Each and every day, the staff of Indy Honda strives to be excellent. Great ratings like yours are always our goal! We are always happy to be of service.

October 07, 2022

Very cold, unwelcoming experience. Last car I will buy from them. This makes car #4 that I have purchased. Wasn’t impressed with finance manager.. I don’t even know who he was.. no More

by JCH62975
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicolas Ferrari
Report | Print
Oct 08, 2022 -

Indy Honda responded

Hello! Thank you for informing us about your experience with our Sales Team. Your satisfaction means a lot to us here at Indy Honda and we take your feedback very seriously. Please reach out to us at your earliest convenience to discuss this in greater detail. David Piercefield General Manager (317) 887-0800Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Oct 10, 2022 -

JCH62975 responded

Yes you may contact me

October 07, 2022

Took 2days to fix a “30 minute to 3 hour job as stated by the Honda recall info More

by THEHEATHS
Customer Service
Recommend Dealer
No
Employees Worked With
Kevin McDaniel
Report | Print
Oct 08, 2022 -

Indy Honda responded

Hello, ​I would like to learn more about your customer experience with our Service Staff regarding the Honda recall. We always strive to ensure 100% satisfaction for our customers here at Indy Honda. Your satisfaction is important to us and I would appreciate it if you would reach out to me directly to discuss this further. Thank you, David Piercefield General Manager (317) 887-0800Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 05, 2022

Once I found the car I wanted, the staff was very helpful. They addressed my concerns with the vehicle…even put on new brakes and tires. Thank you so much for everything. More

by HFRUIN1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nowling, Jake Lindsay, Brandon Kidd
Report | Print
Oct 06, 2022 -

Indy Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Indy Honda are glad to have you as a customer.

October 05, 2022

Great experience working with the entire team. They ran a very efficient process and where able to get me in and out More

by RFRASER0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Lindsay
Report | Print
Oct 06, 2022 -

Indy Honda responded

Congratulations on your new vehicle! We are so glad that Jake had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 05, 2022

Great I was treated very well. I am glad I came to Indy Honda and Pasqual helped More

by DUBEM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pasqual Guillermo
Report | Print
Oct 06, 2022 -

Indy Honda responded

Thank you so much for your wonderful review! We are thrilled that Pasqual had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Indy Honda!

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