8455 U.S. 31 South
Indianapolis, IN 46227
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Service was good and I also liked the selection and quality of their used vehicles.
I changed a tire and was charged 400 dollars. They mentioned there was 3% surcharge for credit card. This is robbery.
Great experience! Everyone was great at Indy Honda. It was my first time buying a car, and I couldn’t have asked for a better experience. Lamont was very kind, patient, and helpful. I will definitely come back the next time I need to purchase a vehicle, and will always recommend Indy Honda and Lamont!
Mismanagement, Denial, and Lack of Accountability: After an oil change performed by Indy Honda, my vehicle suffered catastrophic engine failure. Multiple independent parties—including my repair dealership (a certified Honda dealership), an inspection company, and Honda Corporate—identified negligence by Indy Honda as the cause. I provided clear evidence to support this, including a third-party warranty inspection report, photographic proof of the drain plug resting in the oil pan and the resulting engine damage, and verbal confirmations from experts affirming the connection to Indy Honda’s service. Despite this, the general manager and associates dismissed my evidence as “hearsay” and instead relied solely on their internal inspection to deny responsibility. This selective dismissal of third-party findings and expert opinions reflects a troubling unwillingness to take accountability for their mistake. The financial impact of this failure exceeded $7,000, yet Indy Honda only offered a $1,000 "goodwill" payment, which is a fraction of the costs I incurred. To make matters worse, Rohrman Cares, which initially reached out after my first review and promised mediation, failed to follow through despite multiple attempts to contact them. This experience has left me feeling deeply frustrated and disheartened. Businesses should act with integrity and transparency, especially when their actions harm their customers. Unfortunately, Indy Honda has shown a pattern of denial and avoidance instead. Proceed with caution if considering their services.
Actually I'm writing this review on the salesman, James Riley. It was a laid back easy going experience. No pressure, no push. Actually the whole dealership was that way
Our first Honda. Our daughter purchased a Civic hatchback a couple months ago and was treated very well. We decided to drive the 65 miles to Indy Honda. Sales rep John Schneider was easy to work with as was everyone else. We did not actually look at any other brands. The CRV Hybrid Touring was just what we wanted. It’s our first hybrid. We will return to Indy Honda for our service needs. The car is great and no issues so far. We live in Versailles Indiana.
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