Indy Honda

I was working with Frank Babcock on my purchase, and he was very accommodating. I live in a different state and was unable to meet in person, but he kept an open line of communication and made the transact was very accommodating. I live in a different state and was unable to meet in person, but he kept an open line of communication and made the transaction smooth. Indy Honda was also accommodating as far as shipping the necessary paperwork to me. Frank’s customer service is next level. Thanks for all the help. More

Unfair on their analysis. Pump was not working on windshield wiper washer fluid but they tore car down to access it to tell me that and charged a big amount for something I al Pump was not working on windshield wiper washer fluid but they tore car down to access it to tell me that and charged a big amount for something I already knew. Did not let them fix it because too high of price on top of analysis price. Then I have slow leak in tire ever since tire was put on by Honda They did not seal good. Had back several times for them to fix. Said it was a crack in rim but that is not correct and they wanted to sell me another rim!! Probably won’t be back. seems that don’t have very good people on repairs. More

Bought a car from Jacob earlier this year … what a great experience!!! Will be returning:) experience!!! Will be returning:) More

Extremely helpful actually listened to us and made the whole experience easy thank you so much Jacob! whole experience easy thank you so much Jacob! More

During the sale process the dealership overall great! ! However I will say the the hard add-ons, in my personal opinion are not of significant value that can be seen as a visible value giving the cost o ! However I will say the the hard add-ons, in my personal opinion are not of significant value that can be seen as a visible value giving the cost of those add ons. But over-all Jacob was great ....but I did learn after I filled up my car for the first time ...the car didn't have a FL tank of gas upon delivery More

Hassle free and excellent customer service and sales experience. Special commendation to TK and the rest of the team who accomodated my concerns. experience. Special commendation to TK and the rest of the team who accomodated my concerns. More

I have basic car knowledge and knew that my rear shock was bad. I called Indy Honda to see if it would be covered in any of my extended warranties. I was told they would need a tech to run a diagnostic an was bad. I called Indy Honda to see if it would be covered in any of my extended warranties. I was told they would need a tech to run a diagnostic and then a $50 deductible would be charged to replace the shock. I scheduled my appointment and when dropping of my vehicle I was charged $150 to diagnose the issue! Already knowing that it was the shock and I had purchased extra warranties, I left it at Indy Honda; thinking that I would owe nothing else and my rear shocks would be replaced for $150. I was notified later that it was not covered by warranty and it would be over $600 per shock to replace. I am now out $150 for the diagnosis! I looked up the part and I could replace one shock for $35! So I opted to replace the shocks myself and save over $1000!!! I am so disappointed in the service team for not telling me that “minor” replacements like shocks are usually never included in any of the warranties that I purchased. I went to Indy Honda to save my time replacing especially after I was told that I would ONLY be out my $50 deductible! More

Timing was good in the service and price was not Higher I think is that think is that More

Great place to have your vehicle serviced or repaired. Everyone in service was great and did an excellent job Everyone in service was great and did an excellent job More

I liked the way Ryan Adams was easy to work with and I did not feel pressured in anyway nor talked down to as many women can feel while purchasing a car. I brought the car back within a day or two for a s did not feel pressured in anyway nor talked down to as many women can feel while purchasing a car. I brought the car back within a day or two for a squeaking noise and that was quickly fixed. I had originally bought my Honda Accord from Indy Honda back in 2006 and knew that from that experience that I would be back. When we decide to purchase another car, we will be back. More