Indy Honda

Oil Change I had an appointment Saturday morning for an oil change and tire rotation. In and out within 45 minutes. Good service, pleasant staff, and nice wait I had an appointment Saturday morning for an oil change and tire rotation. In and out within 45 minutes. Good service, pleasant staff, and nice waiting room. More

service with oil change & tire rotation I was able to easily schedule routine service with oil change & tire rotation for the next day. The service was good as usual but I did have to wait l I was able to easily schedule routine service with oil change & tire rotation for the next day. The service was good as usual but I did have to wait longer that one hour for this service. More

Addressing My Lease-End LaMont was very helpful. I typically hate going to car dealerships and the car-buying experience on the whole, but LaMont and Chris made it as pleasa LaMont was very helpful. I typically hate going to car dealerships and the car-buying experience on the whole, but LaMont and Chris made it as pleasant as possible. More

A12 maintenance They were running a bit behind, but they notified me upon check in. Waiting area is small. They are not my closest dealer, but I will use them again. They were running a bit behind, but they notified me upon check in. Waiting area is small. They are not my closest dealer, but I will use them again. More

regular service appointment Came in for oil change. Tire rotation was recommended so agreed. When called for appt. I explained I had hit an orange barrel with minimal damage a Came in for oil change. Tire rotation was recommended so agreed. When called for appt. I explained I had hit an orange barrel with minimal damage and asked if Honda could fix. She said they would look at it when I came in. Service tech who checked me in did not look at it at all before saying no. He was not particularly customer friendly. He was not the one who brought keys and went over info after service. That tech was very nice. If Honda does not do any work then person on phone should be instructed to say that. Check in tech took pictures (did not tell me he was doing this or ask if I wanted it done). I have always had good customer service with Honda in the past. I will return for service. More

Tire replacement Great dealership and service department! Jeff and everyone in Service are always very courteous and helpful. It shows that they truly care about cus Great dealership and service department! Jeff and everyone in Service are always very courteous and helpful. It shows that they truly care about customers. I have been buying Hondas from T.K at Indy Honda for the last 14 years. I would not go anywhere else. More

Disappointing I had my brakes rated as adequate during my October check up at and then needed to replace two rotors and 4 pads in early December at the same locatio I had my brakes rated as adequate during my October check up at and then needed to replace two rotors and 4 pads in early December at the same location. I do not drive an unusual amount. They additionally tried to sell me on flushing my brakes without bothering to review the records to note the last time my brakes were flushed. I bought the car from the same dealership as a certified used Honda in early 2018 along with an extended warranty and the warranty did not cover this repair. When I asked questions, the employee seemed annoyed. It always takes a very long time even for an oil change when I make an appointment. I do not recommend this dealership or service department. More

These guys are great! I had a warranty item fixed just a couple of weeks ago, then came back for a new battery and they’ve been so helpful and friendly each time. Jeff was my guy this time... very friendly couple of weeks ago, then came back for a new battery and they’ve been so helpful and friendly each time. Jeff was my guy this time... very friendly and professional! Thanks to all of you! You truly deserve the recognition!!! More

Service great, waiting area, not so much! I've always been very satisfied with the service on my car. But c'mon, let's get the waiting area fixed up - it's a total dump. I don't know if it c I've always been very satisfied with the service on my car. But c'mon, let's get the waiting area fixed up - it's a total dump. I don't know if it can be made bigger (it certainly should be bigger...), but I know that it can be updated and cleaned up. The Chevy dealer across the street has an amazing waiting area...Mr. Rohrman should go check it out!!! More

Kevin was very helpful and courteous. I truly appreciate the service team as they take great care of my cars. I will continue to be a service client. the service team as they take great care of my cars. I will continue to be a service client. More