Indy Honda

Warranty work to replace vent cover Everything went well. Had to replace a vent cover. Was still under warranty, so there was no charge for this service. Also need an alignment done Everything went well. Had to replace a vent cover. Was still under warranty, so there was no charge for this service. Also need an alignment done More

satisfied I have used this service dept. several times and have been pleased each time, they are courteous, and I wait in customer lounge. They are very prompt I have used this service dept. several times and have been pleased each time, they are courteous, and I wait in customer lounge. They are very prompt getting work done. More

Kevin and Marshall are wonderful in the service department. They both always go above and beyond to make sure my visit is great and that all of my questions are answered. department. They both always go above and beyond to make sure my visit is great and that all of my questions are answered. More

Great Service! Indy Honda provided great service as usual. I was very happy with the speed and quality of their service. I will continue to use Indy Honda for all m Indy Honda provided great service as usual. I was very happy with the speed and quality of their service. I will continue to use Indy Honda for all my service needs. More

good service I have bought two cars from this dealer, and always have my car serviced by them. Their knowledge of what my car needs to have a long life is great. I have bought two cars from this dealer, and always have my car serviced by them. Their knowledge of what my car needs to have a long life is great. More

We have two Honda CR-V’s with over100,000 miles on both. We have two Honda CR-V’s with over 100,000 miles on both. The service Dept is very efficient in helping me know what service is required. We have two Honda CR-V’s with over 100,000 miles on both. The service Dept is very efficient in helping me know what service is required. More

Spoken down to I didn't appreciate the way that Marshall the service manager spoke to me. My windshield wiper fluid wasn't coming out when I brought it in. He expl I didn't appreciate the way that Marshall the service manager spoke to me. My windshield wiper fluid wasn't coming out when I brought it in. He explained that they would take a look at it, it might be out of fluid. I don't know if he thinks I am stupid because I am a woman or just because I belong to the general public, but that was the most condescending thing he could've said. He may as well of called me an idiot. Surely anyone would fill the fluid before proclaiming it isn't coming out. It turned out that the hose had come unattached under the hood and it was an easy fix and they didn't charge me to fix it. That may be what saved my business. This isn't the first time I have felt this way when talking to Marshall and I hope to avoid him in the future. I called and asked for the GM and left a VM I was so upset, but I never heard back from him. Whomever called me and told the car was ready was a doll. Let's move to the cashier. I called to tell her I was en route to pick up my car. I asked her if she could have it pulled around. She stated I will have it pulled around when you get here. I actually had to say could you do that now? I would like to leave ASAP that is why I am calling ahead. She was snotty about her yes but she did as asked. Why did I have to ask twice and then get an attitude? I sure miss Bart. More

My car wouldn't start, dead battery? My car wouldn't start, leaving me stranded and needing a jump twice in the same day. The battery was a replacement and wasn't that old, having been p My car wouldn't start, leaving me stranded and needing a jump twice in the same day. The battery was a replacement and wasn't that old, having been purchased 20 months before, at another location out of town. Indy Honda determined that this replacement battery was dead and installed a new battery. I kept my fingers crossed through the holiday season, but so far my car has now continued to start. More

1500 mile service I like having an appointment they took me right away excellent work excellent time In competitive cost. Very convenient for me nice very nice. I real I like having an appointment they took me right away excellent work excellent time In competitive cost. Very convenient for me nice very nice. I really recommend this place. More

Always fast and easy in the service dept. We love Jeff McNeeley in service. He’s always very nice and quick. Tim Carter in sales is great! Always fun and knowledgeable. McNeeley in service. He’s always very nice and quick. Tim Carter in sales is great! Always fun and knowledgeable. More