Back

Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

Directions

By Type

2,146 Reviews of Indy Honda

January 15, 2020

oil change and tire rotation. Jeff in service is the best. I have never had a bad experience. I can buy a honda almost anywhere for about the same price, but your service departmen More

by LEVYB1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Weaver, Jeff McNeeley
Jan 21, 2020 -

Indy Honda responded

Hi Levy and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Jeff is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, David Piercefield - General Manager - (317) 887-0800

January 15, 2020

Great job explaining over the phone what was done to find the problem with driver’s window. Even-though there was nothing found, I appreciate the time Jeff took with me to explain. More

by HARLEYBUG1
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Jan 21, 2020 -

Indy Honda responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Jeff and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, David Piercefield - General Manager - (317) 887-0800

January 15, 2020

Jeff provided excellent service an was great to work with. He communicated with me along the way so I was kept in the loop throughout. More

by DREW.HEWITT
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Jan 21, 2020 -

Indy Honda responded

Thank you so much for your feedback, Drew. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Jeff. Please let us know if we can ever help you in the future. Sincerely, David Piercefield - General Manager - (317) 887-0800

January 15, 2020

Second visit due to part needing to be ordered Service was a good experience. This was the second visit due to a part needing to be ordered. The part came in within a week as promised. The installa More

by JCAMPBRINK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Jan 21, 2020 -

Indy Honda responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, David Piercefield - General Manager - (317) 887-0800

January 15, 2020

The best service dept ever!!! I always work w/Jeff and he always takes care of me. I trust them and appreciate them. Thanks I truly appreciate all you do. More

by YEAGERKRISTI
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Jan 21, 2020 -

Indy Honda responded

Kristi, thank you for your kind words. We feel our service department is what makes Indy Honda special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, David Piercefield - General Manager - (317) 887-0800

January 14, 2020

I was very pleased with my experience. This was my first time having maintenance done with this car. Dustin provided great customer service and was friendly. More

by Traci
Recommend Dealer
Yes
Employees Worked With
Dustin
Jan 21, 2020 -

Indy Honda responded

Traci, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Indy Honda! If there is anything else we can do for you, please feel free to give us a call. Sincerely, David Piercefield - General Manager - (317) 887-0800

January 14, 2020

Oil Change/Tire Rotation Tire rotation & oil change were completed to my satisfaction as usual. My only negative was the wait time this visit. It took an hour & a half - usual More

by Susan D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Schultz
Jan 21, 2020 -

Indy Honda responded

Susan, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, David Piercefield - General Manager - (317) 887-0800

January 14, 2020

Excellent service Had leaking radiator and hoses replaced and had the oil pan resealed. Also completed an oil and filter change due to the oil needed to be drained prio More

by AVIATORCW4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Jan 21, 2020 -

Indy Honda responded

Hello and thank you for your kind words! Kevin is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, David Piercefield - General Manager - (317) 887-0800

January 13, 2020

I’m usually happy with my service but this time I was disappointed 😞 with the service..: The guys working on my car didn’t tighten some bolts or not and my car sound and riding really hard when I left.. More

by ermakincy
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Jan 21, 2020 -

Indy Honda responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, David Piercefield - General Manager - (317) 887-0800

January 13, 2020

oil change No issues with my service. I usually utilize the free shuttle service so I don't have to wait. I appreciate the service (only wish it was available More

by JEW2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Jan 21, 2020 -

Indy Honda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, David Piercefield - General Manager - (317) 887-0800

...
164
...