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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

June 12, 2022

The service department is fast and efficient and generally does a fine job. The only problems I’ve ever had relate to tires. We needed a new tire to replace a damaged one, and it was installed backw More

by caraway.kirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Jun 13, 2022 -

Indy Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're sorry to hear that we fell short of your expectations and apologize for any inconvenience. Please don't hesitate to reach out to us if you would like to discuss these issues in more detail. We appreciate your business and hope you will give us the opportunity to serve you again!

June 08, 2022

They are very good at customer service! My car is always taken care of there! More

by DJM1076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Phillippe
Jun 09, 2022 -

Indy Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Jun 11, 2022 -

Indy Honda responded

Your positive review is greatly appreciated. Thank you for taking the time to give us feedback. Have a nice day!

June 07, 2022

Friendly staff, no pressure, relaxing environment, and made purchase easy. Would recommend this dealership to everyone. More

by PETERS.JOHNERIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patel, Justin Rector
Jun 08, 2022 -

Indy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Indy Honda.

June 07, 2022

If I could leave Zero I would! ! WARNING DO NOT PURCHASE A VEHICLE FROM THIS DEALER! We went to look at a car. Decided we would like to put a down payment on it. Reviewing the pape More

by hj.bay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Logan Keener
Jun 08, 2022 -

Indy Honda responded

Hello, Thank you for informing us about your experience with our Sales Team. Your satisfaction means a lot to us, and we take your feedback very seriously. Please reach out to me at your earliest convenience to discuss this in greater detail. Best, David Piercefield General Manager (317) 887-0800We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 03, 2022

The worst experience, worst customer service, and not professional, the car is amazing but the experience suck since day 1 and I didn’t even drive away with the car I wanted because someone sold it after More

by ISALGADO051990
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Nowling, Lamont Hawthorne
Jun 03, 2022 -

Indy Honda responded

Hello, Please know your feedback is taken very seriously, and your business is very important to us. Given the opportunity, I would like to learn more about your sales experience with us. Please contact me at your earliest convenience. Thank you, David Piercefield General Manager (317) 887-0800

June 03, 2022

We leased a new pilot from Indy Honda and the whole process was smooth and easy, we put a deposit on the car while in transit to reserve the vehicle, we got a call when it came in and did the paperwork More

by KEVIN15COX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Schoettle, Casey Loughlin, Chance Aubrey
Jun 04, 2022 -

Indy Honda responded

Kevin, thank you for your five-star review. We here at Indy Honda are happy to know you had a smooth and easy experience working with our Sales Team. Please don't hesitate to reach out to us for any future needs.

June 02, 2022

Always great service. Prompt, and meet the time they quote upon arrival on how long it will take. Been going there for all my Honda service as they have proven to be the More

by NICKVONBANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Lindsay, Nick Goodrich
Jun 02, 2022 -

Indy Honda responded

Thank you, Nick! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 19, 2022

Great service no pressure sales and good price. 😁 Could not be happier! Would highly recommend.😎 More

by RLC1Z1297
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Schoettle, Mark Pio, Malcom Fincher
May 19, 2022 -

Indy Honda responded

Hello, Thank you for your recommendation and we hope that you are enjoying your purchase. At Indy Honda, we appreciate your business and look forward to working together in the future.

May 18, 2022

The gentlemen didn’t get me for a bit after they were done checking my car out. Left it sitting with keys on his desk til I went back. Then they had to hunt him too. The told me what was wrong couldn’t More

by walters.pam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can’t remember his name but as you go in the door he was to yourrigtt he
May 19, 2022 -

Indy Honda responded

Hello, Thank you for sharing your review. I appreciate you bringing your service experience to my attention. I would like the opportunity to speak with you to learn more about the feedback you shared in regard to your recent visit to our Service Department. Please contact me at your earliest convenience to discuss this further. Best, David Piercefield General Manager (317) 887-0800

May 14, 2022

Your service department was very professional and helpful. I was surprised at the cost of the service I received. It was very reasonable. More

by jhking405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrod Hurst
May 15, 2022 -

Indy Honda responded

Thank you for your awesome five-star review! We at Indy Honda are pleased to know that we met all your needs with great customer service and within your budget. Don't hesitate to come back.

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