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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

July 05, 2022

great service and response from the team,Loved it and advise for all to go here More

by MALLIK2004
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel, Jerrod Hurst, Lyndsay Strasser, Nick Goodrich, Jami Phillippe, Heath Grepke
Jul 06, 2022 -

Indy Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Indy Honda. We look forward to having you as one of our valued customers for many more years to come!

June 30, 2022

Everyone was helpful and took the time to make sure we got the vehicle we wanted. More

by TODD.D.SMALL1638
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Chance Aubrey
Jun 30, 2022 -

Indy Honda responded

Todd, Thanks for your feedback on your recent visit to Indy Honda. I'm glad to hear that Chance was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 30, 2022

Very nice experience overall! Highly recommend! Knowledgeable sales/finance team! Kind people who care about customer experience! More

by HAPPYFAMILY19728
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jun 30, 2022 -

Indy Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 29, 2022

Service was good. Wait time was tolerable. Sad no popcorn at last visit. Waiting room was crowded but social distancing in place. More

by CAMMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Goodrich
Jun 29, 2022 -

Indy Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 29, 2022

Our salesman only showed us vehicles in our price range. He went above and beyond to find what we needed. More

by LAQUESOPHIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Lindsay, Chance Aubrey
Jun 29, 2022 -

Indy Honda responded

Sophia, thank you for choosing Indy Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 28, 2022

As soon as I walked in I was greeted by a service technician. Line was long but it moved quick. Got a service and an oil change in less then an hour! Would highly recommended going to Indy Honda! More

by KyleTrickle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Strasser
Jun 29, 2022 -

Indy Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 24, 2022

My lease was expiring, and I wasn't sure what my options were. The salesman explained everything clearly, and the transaction was handled quickly and professionally. More

by RANDYSPOWERS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan, Chance Aubrey, Brandon Kidd
Jun 25, 2022 -

Indy Honda responded

At Indy Honda, we try to make sure our customers understand what their options are and we're so happy we were able to be of service to you. Thank you for this fine review.

June 18, 2022

Bring car in for electrical issue and service dept says we need new fuel injection for $1700. Trying to understand how electrical issue has anything to do with fuel injection. And no guaranty that fixing f More

by LEXCAMA
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin McDaniel, Jerrod Hurst, Lyndsay Strasser, Nick Goodrich, Jami Phillippe, Heath Grepke
Jun 20, 2022 -

Indy Honda responded

Hello, I appreciate you taking the time to share your feedback. Customer satisfaction is of the utmost importance to us at Indy Honda, and I would like the opportunity to address your experience with our Service Department. Would you please reach out to me so that we may have a conversation? I look forward to hearing from you, David Piercefield General Manager (317) 887-0800Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 18, 2022

I really was pleased with my experience at Indy Honda. Everyone was so nice and helpful. They weren’t pushy like most salesman at other care lots. I will definitely recommend them. More

by N.WALLACE3825
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nowling, Justin Schoettle, Tim Woodall, Nick Renier, Justin Rector, Pete Balderas, Chance Aubrey, Nick Goodrich, Trey Rohrman
Jun 19, 2022 -

Indy Honda responded

Indy Honda thanks you for this review and we always aim to please our customers. Our Sales Team will never rush the purchase process and will make sure the customer understands every detail. Come back to our dealership for your future automotive needs!

June 12, 2022

I came in because I had something hanging under my car. They got me right in and fixed it and I got to work on time. It was awesome More

by JODYDAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who he was
Jun 13, 2022 -

Indy Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Indy Honda!

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