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INFINITI Of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.6
1,042 Reviews
We’re excited to announce that our dealership has relocated! You can now visit us at 8550 W 159th Street, Orland Park, conveniently inside Zeigler Nissan of Orland Park. Our team is ready to provide the same exceptional service and expertise you’ve come to expect, now from our new, modern location. Stop by and let us help you find your perfect vehicle or take care of all your service needs!
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8550 W 159th Street

Orland Park, IL

60462

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Showing 1,042 reviews

November 26, 2025

Always great customer service with knowledgeable staff members anytime that I've brought my vehicle in More

by RODNEYBROOKS6516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Nov 26, 2025 -

INFINITI Of Orland Park responded

Thank you for your continued trust! We’re glad to hear our team provides great service every time you visit. We appreciate you choosing us! Best Wishes, INFINITI Of Orland Park

November 20, 2025

As always the team is professional and always great at communicating service requirements, costs, and timing of repairs. More

by ACCTGCONCEPTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
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Nov 21, 2025 -

INFINITI Of Orland Park responded

Thank you for your kind words! We’re glad our team’s communication and professionalism continues to make a difference. We appreciate you! Best Wishes, INFINITI Of Orland Park

November 20, 2025

I’m very disappointed with the follow-up after my purchase. The engine light came on a week after buying the car. After speaking with my salesman, I brought it in and was told it was a simple EV sens More

by GINA.MUHAMMAD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lucas Galifos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Subhi "Sam" Abughoush
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2025 -

INFINITI Of Orland Park responded

Thank you for sharing this feedback, and we sincerely apologize for the inconvenience you’ve experienced. The miscommunication regarding the appointment and warranty process should not have happened, and we understand how frustrating it was to make multiple visits without resolution. Our management team will be reviewing this with both sales and service so we can address it properly and follow up with you directly. We appreciate your patience and the opportunity to make this right. Best Wishes, INFINITI Of Orland Park

November 19, 2025

The dealership was prompt, timely with updates, and had me on my way quickly. I would recommend. More

by SRNICKLESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
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Nov 20, 2025 -

INFINITI Of Orland Park responded

Thank you! We’re glad we could get you back on the road quickly and appreciate your recommendation. Best Wishes, INFINITI Of Orland Park

November 19, 2025

Everything went perfect. Picked the vehicle up and dropped it off with all issues resolved. More

by JOE@DOWLINGFINANCIAL.COM
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2025 -

INFINITI Of Orland Park responded

Glad everything went smoothly! Thanks for trusting us with your vehicle. Best Wishes, INFINITI Of Orland Park

November 08, 2025

Great communication and phenomenal service this dealership got me in and out in a timely manner and kept me in the loop on everything going on More

by Sal Pino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToya Tenton
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Nov 10, 2025 -

INFINITI Of Orland Park responded

Thank you for the wonderful feedback! We’re thrilled to hear our team provided clear communication and timely, phenomenal service. We appreciate you choosing us! Best Wishes, INFINITI Of Orland Park

November 08, 2025

Everything went fine. My service got Mike to kill me really well.thank you very much More

by HaroldJones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2025 -

INFINITI Of Orland Park responded

Thank you for your feedback! We’re glad to hear Mike took great care of your service needs. We appreciate you choosing us! Best Wishes, INFINITI Of Orland Park

November 07, 2025

The good work was worth the wait because my car had a dangerous condition that could have caused an accident More

by STAHLSCHMIDT69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
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Nov 10, 2025 -

INFINITI Of Orland Park responded

Thank you for your patience and trust. We’re glad we could address the issue safely and thoroughly, and we appreciate you sharing your experience with us. Best Wishes, INFINITI Of Orland Park

November 06, 2025

They always have lexible appointments with fast service and keep you updated regarding your service. More

by DMAMEDIA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2025 -

INFINITI Of Orland Park responded

Thank you for the great feedback! We’re glad our flexible scheduling, quick service, and consistent updates make your visits smooth. We appreciate you choosing us! Best Wishes, INFINITI Of Orland Park

October 28, 2025

Service Advisor didn’t initially inform me of recommended maintenance, I would’ve had some of the services performed, but I wasn’t made aware until I paid for my services, text message regarding maintenance More

by Back on Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Cescato
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2025 -

INFINITI Of Orland Park responded

Thank you for sharing this feedback with us. We’re very sorry to hear about your recent experience. You should always be clearly informed about recommended maintenance before checking out, and it’s unacceptable that the washer fluid issue was noted as complete when it clearly wasn’t. This is not the level of service we aim to provide, and we understand your frustration. We would truly appreciate the opportunity to make this right and earn back your trust. If you’re willing, please reach out to us directly so we can review what happened and ensure situations like this don’t occur again. Thank you again for bringing this to our attention. Austin Polcyn Service Manager INFINITI Of Orland Park 708-403-4700

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