LaToya was very nice and helpful. I will definitely be coming back to have my car serviced here again if needed.

Infiniti of Orland Park stepped into my story at a devastating low point. The dreaded check Engine Light alert came on and I was immediately stressed. I was lucky to meet Austin the manager at a time when he was just helping his team checkin customers. He was kind and empathetic and effectively communicated the issues with my car. When I couldn’t think straight he made sure he asked the right questions, like “Do you have transportation?” Which I had not thought of. He set me up with a loaner and told me we would figure it out. That is exactly what he did. I believe a manager sets the tone for the staff and Austin is definitely doing that. I have purchased my last 3 cars from Infiniti of Orland and I will definitely get my next one from there.

I felt service was prompt and efficient car wash was great service manager was very professional yet friendly

The customer service and the delivery service were great! But the dealership could not resolve the issue.

LaToya kept me informed and updated on the service of my vehicle. She also, drove my vehicle closer to me for mobility assistance.

Kerrie is a superstar. She was very attentive to my needs and they were fully addressed. I also wanna give a shout out to the two gentleman that came and picked up my car. I appreciate them. Very professional, communicative and on time.