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INFINITI Of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.6
906 Reviews
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8751 W 159th St

Orland Park, IL

60462

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Showing 906 reviews

May 15, 2025

Christine has been wonderful ever since I’ve been coming to the dealership she’s helpful and outgoing to make sure her customers are very satisfied and for that I’m grateful for that More

by HUSAYN.LAWAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're so glad to hear that Christine has consistently provided you with such helpful and attentive service. Her dedication to customer satisfaction truly makes a difference, and we’re grateful to have her on our team. We appreciate your loyalty and look forward to seeing you again! Best Wishes, INFINITI Of Orland Park

May 14, 2025

The Service Department is really good! I had my vehicle in for an oil change and they do the overall inspection to notify me of anything else that is needed to keep my 2021 QX80 running i More

by marymachart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

INFINITI Of Orland Park responded

Thank you for the great review! We're glad to hear our service team is helping keep your QX80 in top shape. Christine and Mike will be thrilled to know they made a positive impact. We appreciate your trust and look forward to your next visit! Best Wishes, INFINITI Of Orland Park

May 13, 2025

This is the only place I will purchase a car from love the staff so friendly great place More

by WEBBTRUCK22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

INFINITI Of Orland Park responded

Thank you so much for the wonderful feedback! We're honored to be your go-to place for purchasing a car. It means a lot to know you love our friendly staff and the overall experience. We truly appreciate your loyalty and look forward to seeing you again! Best Wishes, INFINITI Of Orland Park

May 13, 2025

I’ ve had Kerrie as my customer service liaison for a few times . She is most polite and cordial rep that you would expect to have. More

by POSTUPAKA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

INFINITI Of Orland Park responded

Thank you for your continued support! We're thrilled to hear that Kerrie has consistently provided you with polite and courteous service. She truly cares about our customers, and your kind words mean a lot. We look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

May 08, 2025

Ms. Tentpn was friendly, professional and a big help in seeing to it that my questions were addressed concerning how to get the outside temperature display to show on the dashboard as well as giving me in More

by jjn397
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

INFINITI Of Orland Park responded

jjn397, we're happy to hear you had a very good experience with LaToya Tenton and our team. We appreciate your feedback and are glad LaToya was able to help. Thank you for your support and we look forward to seeing you again. Kind regards, INFINITI of Orland Park

May 07, 2025

Latoya was amazing in up front with you about what’s going on with your vehicle More

by CALISARAGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
4.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

INFINITI Of Orland Park responded

Calisaraggs, on behalf of LaToya and our team, we sincerely thank you for your review, feedback and business! Kind regards, INFINITI of Orland Park

May 07, 2025

I had a very pleasant experience with this dealer. They completed all of the items I requested and even helped me with settings on my vehicle More

by LORI.KONRATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

INFINITI Of Orland Park responded

Lori, thank you so much for your review! We're delighted you had a pleasant experience, and we were able to help. We appreciate your business and look forward to seeing you again. Kind regards, INFINITI of Orland Park

May 07, 2025

Great service good customer service I am very happy with my service advisor Kerri She’s the best More

by TBURNETTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

INFINITI Of Orland Park responded

TBURNETTE1, on behalf of Kerrie and our team, thank you so much for your review and business! Kind regards, INFINITI of Orland Park

May 07, 2025

Overall the experience was fine but as pointed out on other reviews, the price listed on the website is not the price they will sell the car at, there are added fees for things like lojak and paint treat More

by jasonh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Galifos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

INFINITI Of Orland Park responded

jasonh, thank you kindly for your review, feedback and business. We’re glad to hear of your experience and appreciate you bringing any concerns to our attention. We adhere to manufacturer advertising compliance and are committed to providing a positive and transparent experience. We apologize if we fell short of any expectations. If you would like to discuss further, please contact me directly. Tony Paramo, Executive Sales Manager INFINITI of Orland Park 708-403-4700

May 04, 2025

She was rude and they didn’t want to check my breaks made it seem as if I was lying about the brakes making noise but eventually fixed the problem after I had to go out to drive the car to show them what the More

by SHANELLEALLEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine Griswold
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

INFINITI Of Orland Park responded

SHANELLEALLEN2, thank you for taking the time to share your feedback. We are sorry to learn about the lack of courtesy or any issue you experienced from any of our staff members. We're glad to hear the problem was fixed. We strive for excellent customer service across all departments and will address this issue internally. Thank you for bringing it to our attention and for your business. Kind regards, INFINITI of Orland Park

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