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INFINITI Of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.5
759 Reviews
Contact Dealership

8751 W 159th St

Orland Park, IL

60462

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Showing 759 reviews

August 13, 2024

They are helpful and with good vibes, friendly caring making sure you are satisfy they exercise great patients with you, thanks. More

by HARRIS5141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHUCK TECHNICIAN IS OF GREAT CLASS
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Sep 05, 2024 -

INFINITI Of Orland Park responded

Thank you for the kind words! We’re delighted to hear that our team provided helpful, friendly, and patient service. Your satisfaction is our priority, and we appreciate your positive feedback. If you need anything else, just let us know! Best Wishes, INFINITI Of Orland Park

August 13, 2024

Latoya made this a pleasant experience even with some challenges. She always kept the lines of communication open and had the highest level of customer service and professionalism. More

by NEENJANEEN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

INFINITI Of Orland Park responded

Thank you for sharing your experience with Latoya! We’re thrilled to hear that she provided exceptional service and maintained open communication despite the challenges. We’ll make sure to pass along your appreciation to her. If there’s anything else you need, just let us know! Best Wishes, INFINITI Of Orland Park

August 12, 2024

I had a pleasant experience during my visit. I will recommend this location for service. More

by JANN672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

INFINITI Of Orland Park responded

We’re glad to hear you had a pleasant experience! Thank you for recommending our location for service. We look forward to serving you again in the future. Best Wishes, INFINITI Of Orland Park

August 10, 2024

I brought my qX50 in for service on the trunk door for a scheduled appt. Kerrie helped me and was very nice from the start . She went out of her way to make sure I was satisfied with the service on an ongo More

by ANN.CHAN
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

INFINITI Of Orland Park responded

Thank you for sharing your experience with Kerrie! We’re thrilled to hear that she provided outstanding service and went above and beyond to ensure your satisfaction. It’s great to know that her efforts positively impacted your feelings about Infiniti. If there’s anything more we can do for you, feel free to let us know! Best Wishes, INFINITI Of Orland Park

August 10, 2024

Felt at home with the salesman. Very informative day. Was able to negotiate a comfortable deal with a 2024 QX50 when returning my lease. The showroom very clean and coffee was a More

by MARGECORSI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Sarhan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Marquie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Galifos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

INFINITI Of Orland Park responded

Thank you for sharing your positive experience! We’re delighted to hear that you felt at home with the salesman and found the entire process informative and comfortable. It’s great to know you enjoyed the clean showroom and coffee as well. We’ll be sure to pass along your thanks to your salesman. We look forward to welcoming you back for maintenance and continuing to provide excellent service! Best Wishes, INFINITI Of Orland Park

August 09, 2024

Very quick repairs! ! Great communication with me by service dept staff! I was pleasantly surprised given last minute need due to vandalism of my car More

by JASZYMANSKI1965. JAMES SZYMANSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

INFINITI Of Orland Park responded

We’re glad to hear that your repairs were completed quickly and that the service department communicated effectively with you, especially given the last-minute nature of your visit. We hope your car is all set now, and we appreciate your feedback. If you need anything else, don’t hesitate to reach out! Best Wishes, INFINITI Of Orland Park

August 06, 2024

Great service, LaToya is great! A a a a a a a a a aa More

by SERVICES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We’re glad to hear that you had a great service experience and that LaToya made a positive impact. We appreciate your support and look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

August 06, 2024

Awesome place to go when you need your car serviced. They are very fast and reliable More

by EDDIE85.ES60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

INFINITI Of Orland Park responded

Thank you for your fantastic feedback! We’re thrilled to hear that you find our service fast and reliable. It’s great to know that we’re your go-to place when your car needs attention. We appreciate your trust and look forward to continuing to provide you with top-notch service! Best Wishes, INFINITI Of Orland Park

August 06, 2024

JP and the team were helpful in teaching me more about purchasing a vehicle and also helping me teach my end goal of getting a new vehicle. More

by antawun2016
Recommend Dealer
Yes
Employees Worked With
JP Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Marquie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Galifos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ruiz
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Aug 09, 2024 -

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re delighted to hear that JP and the team were helpful in educating you about the vehicle purchasing process and supporting you in reaching your goal of getting a new vehicle. It’s wonderful to know that we could assist you on this important journey. If you have any more questions or need further assistance, we’re here to help. Enjoy your new vehicle! Best Wishes, INFINITI Of Orland Park

August 06, 2024

Seemless Check In / Out, knowledgable Staff with nice personal touch. Coffee was very good too - rare find... More

by RKRUCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

INFINITI Of Orland Park responded

Thank you for your feedback! We’re pleased to hear that you had a seamless check-in and check-out experience and that our knowledgeable staff provided a nice personal touch. We’re glad you enjoyed the coffee too—finding good coffee is definitely a rare treat! We appreciate your kind words and look forward to serving you again. Best Wishes, INFINITI Of Orland Park

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