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INFINITI Of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.5
758 Reviews
Contact Dealership

8751 W 159th St

Orland Park, IL

60462

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Showing 758 reviews

September 08, 2024

Latoya was fantastic, kept in touch with me on the status etc. Loved her. Service team did a great job! More

by CCORNING50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re delighted to hear that Latoya provided fantastic service and kept you well-informed throughout the process. We're glad you loved working with her, and we’ll be sure to pass along your kind words to her and the rest of the service team. If there's anything else we can assist you with, please let us know. We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

September 08, 2024

Great environment and amazing staff clean facility great workers and knowledgeable. I would recommend this car dealership. More

by BSUNDANCE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

INFINITI Of Orland Park responded

Thank you so much for your fantastic feedback! We’re thrilled to hear that you enjoyed our clean facility, knowledgeable staff, and welcoming environment. Your recommendation means a lot to us! If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to seeing you again soon! Best Wishes, INFINITI Of Orland Park

September 06, 2024

My first visit was awesome, everyone was so nice and knowledgeable. The process was smooth and easy More

by MS.WRUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

INFINITI Of Orland Park responded

Thank you for choosing us for your first visit! We’re thrilled to hear that you had an awesome experience and found our team to be friendly and knowledgeable. It's great to know that the process was smooth and easy for you. We look forward to welcoming you back and providing the same excellent service in the future! Best Wishes, INFINITI Of Orland Park

September 05, 2024

Truly exceptional service and customer care. Very professional and good competitive prices. Thank you for the help More

by rodonis2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We’re thrilled to hear that you found our service and customer care exceptional, and that you appreciated our professionalism and competitive prices. We’re grateful for the opportunity to assist you and look forward to serving you again in the future. Best wishes, INFINITI Of Orland Park

September 05, 2024

Christine did an awesome job! I'm a long term customer and I'm sure I’ll be back soon. I love the new text messages and technology used to advise me of the status of my repairs an More

by CCATJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

INFINITI Of Orland Park responded

Thank you, Charles, for your wonderful feedback! We’re thrilled to hear that Christine did an awesome job and that you’re enjoying the new text messages and technology for updates on your repairs and maintenance. Your continued loyalty means a lot to us, and we look forward to serving you again soon. All the best! Best wishes, INFINITI Of Orland Park

September 04, 2024

Service was slow on 8/29. The order was written up at 1:45.. It was after 5 p.m. when I left. It took a while before the recommended services were discussed with me. More

by JACK5100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

INFINITI Of Orland Park responded

Thank you for bringing this to our attention. We apologize for the delay you experienced on 8/29 and for the wait before discussing the recommended services. We understand that your time is valuable, and we’re committed to improving our service efficiency. Please reach out to us directly at 708-403-4700 if there’s anything specific you’d like us to address. We appreciate your feedback and hope to provide a better experience in the future. Best wishes, INFINITI Of Orland Park

September 02, 2024

Joe my salesman is amazing…finance guys need to learn how to listen to the customer. More

by pkruder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Ruiz
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Sep 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your feedback! We’re thrilled to hear that Joe provided you with amazing service. However, we’re sorry to learn about your concerns with the finance team. We strive to listen carefully to all our customers, and your feedback will help us improve. Please feel free to reach out to us directly if you’d like to discuss your experience further. We appreciate your insights and look forward to serving you better in the future. Best wishes, INFINITI Of Orland Park

September 01, 2024

Great Service Always! They provides the best customer service everytime I'm there. I would recommend them to my family and friends. More

by NIKKIJACKSON71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We’re delighted to hear that you consistently receive great service and that our customer service exceeds your expectations. Your recommendation to family and friends means a lot to us. We look forward to continuing to provide you with excellent service! Best wishes, INFINITI Of Orland Park

September 01, 2024

Love love love the experience at the dealership. You guys really took care of me More

by FELAE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

INFINITI Of Orland Park responded

Thank you so much for your kind words! We’re thrilled to hear that you loved your experience at the dealership and felt well taken care of. Your satisfaction is our top priority, and we’re delighted to have met your expectations. We look forward to assisting you again in the future! Best wishes, INFINITI Of Orland Park

September 01, 2024

My whole car buying experience at Infiniti of Orland Park was fantastic from start to finish. More

by jenningsreed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Galifos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schedler
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Sep 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your positive feedback! We’re thrilled to hear that your entire car buying experience was fantastic from start to finish. We strive to make the process smooth and enjoyable, and we’re glad we could meet your expectations. We look forward to assisting you again in the future! Best wishes, INFINITI of Orland Park

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