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INFINITI Of Orland Park
Orland Park, IL
1,022 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,022 reviews
February 15, 2026
Tentative feed back on the progress of my vehicle, inspection, maintenance needed friendly and was available if I had any questions. inspection, maintenance needed friendly and was available if I had any questions. More
by ALC_60603
Verified Customer
February 01, 2026
The dealership has been moved to a new location. That location is clean and smaller. That location is clean and smaller. More
by TANYAWATKINS
Employees Worked With
January 28, 2026
Mike is always friendly and professional and always willing to explain things and not be pushy willing to explain things and not be pushy More
by MHABDALLAH
Employees Worked With
January 26, 2026
Service dept very professional and prompt and friendly. The calls and the pick-up staff was comfortable to work with was a very cold day I thought at first thought the whole service was going to be cance The calls and the pick-up staff was comfortable to work with was a very cold day I thought at first thought the whole service was going to be canceled. Thank you ! We didn't get to the door in time ringer was slow due to the cold weather so they left the car didn't get to give a gratuity when i called I was told that it was okay. was very special to be told that!!THAN YOU AGAIN!! More
by MARIA4101
January 21, 2026
She Was Very Helpful and polite, Keep Up The Good Work 😊 and She Nice great job and She Nice great job More
by TINAB359
Employees Worked With
January 21, 2026
Infinit of Orland Park park I always have a good experience there. Christine always goes above and beyond. experience there. Christine always goes above and beyond. More
by JOHNSONTINA73
Employees Worked With
January 20, 2026
Very accommodating to whatever you need done. Very easy to get an appointment. Never have I had any issues with this dealership. Latoya the service advisor is exceptionally wonderful to deal with Very easy to get an appointment. Never have I had any issues with this dealership. Latoya the service advisor is exceptionally wonderful to deal with. She takes the time to explain everything and gets you in and out as soon as possible. She’s great! More
by JACQUEHUEY
Employees Worked With
January 19, 2026
Infinity of Orland moved location to Nissan of orland and I was extremely disappointed with the level of service. We waited close to 5 minutes and no one ever came out to greet us. Waiting room was small and I was extremely disappointed with the level of service. We waited close to 5 minutes and no one ever came out to greet us. Waiting room was small and crowded. Driver service that was offered at infinity of orland was not offered here. Attention to customer service was subpar I will not be returning to this location. More
by LGRAIBER
Employees Worked With
Other Employees :
I did not have any interaction with anyone. Customer service was extremely poor. I will not be returning to this location.
January 17, 2026
Micheal is a very talented player and he has always been very good at his job. He keeps you informed about what is going on with my vehicle and he explains everything and goes through everything on the rece very good at his job. He keeps you informed about what is going on with my vehicle and he explains everything and goes through everything on the receipt. He has great people skills and he is always very knowledgeable and greets you with a smile 😊. More
by davis15609
Employees Worked With
