Hudson Chrysler Jeep Dodge N.J.

Buying A New Car Can Actually Be A Relaxing Experience I'll be honest; generally speaking, I don't like sales people. They can be extremely pushy and saccharinely sweet (read that as "Plastic Smiles" I'll be honest; generally speaking, I don't like sales people. They can be extremely pushy and saccharinely sweet (read that as "Plastic Smiles"). However, I did not have that experience at Hudson CJD. When I walked in, I was not attacked by a sales person. I was greeted by a guy named Tony who was very pleasant and easy to speak with. He was not pushy. He was knowledgable and genial. He asked me a few questions, showed me the model I was most interested in and gave me time, alone, to think about things. I felt very much at home; relaxed and not overly attended to. I really appreciate that. I've walked out of dealerships in the past after only 30 seconds. Some sales people can be like vultures, swooping down from heights unknown, bombarding a prospective buyer with all sorts of questions, seemingly not even listening to the buyer's answers, etc. So, I am extremely thankful for my relaxed experience at Hudson CJD. :) My trade-in was appraised and I was very happy with what we decided on and with the model of car that they could get for me within a few days (the model/options I wanted was not on the lot and had to be brought from out of state). John Gonclaves was great, too. He answered the few very technical questions that I had and was a pleasure to deal with. Like Tony, he did not push me toward any particular model or option. (I assume that sales people would want buyers to buy what's on the lot as it's good for them to move their stock but I did not experience that here.) While I was there, I met a young couple who were looking at a used car and I could see that they were also very happy. They were treated with the same level of respect that I was and they ended up buying the car. It was nice to see their happy smiles as they drove off and I couldn't help but smile, too. It was nice to know that this was the way things worked here. I wasn't treated any differently because I was buying a new car. People are treated well and leave with a smile on their face. So, thank you, Tony, and thank you, John. My wife and I are thrilled with our new Jeep Patriot. I'll see you both when we come in for our first of 4 free oil changes. (THANK YOU for that, too.) More

They'll sell you a car but after that, you're on your own. Horrendous customer service! Oh, sure the actual Car Buying experience was allright, but I paid off my entire loan and was entitled to a partial refu Horrendous customer service! Oh, sure the actual Car Buying experience was allright, but I paid off my entire loan and was entitled to a partial refund of the life insurance premium on the loan. After multiple, repeated attempts to physically speak to a Mr. Declan Ogoke and Mr Carlos Vega, I FINALLY managed to reach John G .after threatening to call Corporate, BBB and JD Power, The man said he would relay my information to Mr. Ogocke. Hopefully, I wont have to go to Corporate but that remains to be seen. Today is July 25, 2014 @ 12:08 pm. I would absolutely NOT RECOMMEND THIS PLACE TO ANY PROSPECTIVE CAR BUYER. Thank you PS, I bought not one but TWO vehicles from these guys, a Wrangler & a Compass, and WAS going to continue my patronage. WAS... UPDATE...Today is 26 August 2014. Shortly after posting my original review, I received a call from a representative of RT 440 Jeep, I was assured that they would send documents pertaining to the refund of the Life Insurance Policy on the Lien of my vehicles and that the refund took 4 - 6 weeks to process. But over two months later, I have yet to receive documentation of ANY kind from these charlatans. I have officially run out of patience with this place and will be filing an official complaint with the Corporate Office, The BBB as well as JD Power. My advice to any one looking to purchase a new or used car in Jersey City is simple DO NOT GO TO THESE GUYS. More

Review The Hudson Jeep on route 440 in Jersey City, NJ was definitely the best experience and very professional to understand my needs without pushing me to The Hudson Jeep on route 440 in Jersey City, NJ was definitely the best experience and very professional to understand my needs without pushing me to buy any vehicle. Special thanks to Juan Alvardo and John Goncalves for getting me lowest price on my brand new Jeep Grand Cherokee limited !! More

Review Juan was excellent. As was his colleague Aaron. Top notch experience overall. Car is great and the service was excellent. I would recommend to family Juan was excellent. As was his colleague Aaron. Top notch experience overall. Car is great and the service was excellent. I would recommend to family and friends More

Jeep patriot Excellent experience Ronnie was one of the best selling person I have deal with berry helpful and kind making the process a lot smoother and less stre Excellent experience Ronnie was one of the best selling person I have deal with berry helpful and kind making the process a lot smoother and less stressful. More

Great Car Bought the new Dart Rallye. I absolutely love it! Had a few minor issues with it at first but it was quickly resolved by the management. Bought the new Dart Rallye. I absolutely love it! Had a few minor issues with it at first but it was quickly resolved by the management. More

2 hour oil change On 7/8/14 I had an appointment for 11:30 am for a regular oil change. Did not leave dealership until 1:30 pm. Took a manager to get my vehicle so that On 7/8/14 I had an appointment for 11:30 am for a regular oil change. Did not leave dealership until 1:30 pm. Took a manager to get my vehicle so that I could leave. The lady making the work orders for service was acting like a high school teenager. She was bad mouthing her bosses and other employees to us the customers, instead of closing out work orders. She was also very sarcastic when answering questions. Zero stars if it was possible. More

Dodge Durango This team hands down the best crew. Aaron (sales agent) and Reza (the fiancé or lease magician) and John G (The Foreman) and can't forget Mercinete (t This team hands down the best crew. Aaron (sales agent) and Reza (the fiancé or lease magician) and John G (The Foreman) and can't forget Mercinete (the closer) who Helped me out to seal the deal on getting my Durango they said they would take care of me and treated me like family. I love this SUV it's great love the ride and all and got a great deal. Thanks guys will definitely recommend family and friends here. More

Come one and all Luis Cabezas was my salesman. Luis knows the true meaning of customer service. Luis understood my needs and not only listened but reminded me to have Luis Cabezas was my salesman. Luis knows the true meaning of customer service. Luis understood my needs and not only listened but reminded me to have an open mind. As a result, Luis was able to save me a good amount of money. In addition, Luis believes in the product he sold as he himself has the same one. That is an honest individual that proudly serves his company and clients. Stop in and see Luis Cabezas, you will not be disappointed! More

Luis is our guy! My husband and bought our first Jeep from Luis in 2011. Luis was honest and no non-sense and always worked with us to find us the best deal! We have My husband and bought our first Jeep from Luis in 2011. Luis was honest and no non-sense and always worked with us to find us the best deal! We have since returned and about a 2nd Jeep. More