Hudson Chrysler Jeep Dodge N.J.

BEWARE! DO NOT BUY FROM HERE! SWITCHED OUT CAR PARTS! BEWARE OF THIS PLACE! THEY WILL SWITCH PARTS ON YOUR CAR WITH DAMAGED PARTS BEFORE SELLING TO YOU! So I went to this dealership 4 times looking into BEWARE OF THIS PLACE! THEY WILL SWITCH PARTS ON YOUR CAR WITH DAMAGED PARTS BEFORE SELLING TO YOU! So I went to this dealership 4 times looking into a 2016 jeep wrangler with only 3k miles. The price was a good deal. The 3rd time I went I took detailed photos of the entire car where I noticed a tail light was missing. The saleman mentioned they took it out for another car and will replace it right away. The following week decided to purchase the car (12/29/16). Since I lived 1hr away, I called the dealer and notified them to get the ball rolling on the purchase and I would be there that evening for the car. Spent a few hrs at my bank getting the finance check for my car (car loans directly through dealership had extremely high rates despite my credit score being over 800). Called my car insurance company and added car to my plan. Got to the dealership, drove the car and then finally inspected the car only to find that there were NEW holes in the soft top above the trunk. Coincidentally it had snowed the weekend prior and had been raining for past 2 days straight (even while I was there). I asked the salesman where the car had been stored the past week and he said "outside" (I can already tell he was getting nervous). This would mean the trunk would be soaked which would have been a deal breaker. However when I checked, the trunk floor, it was completely dry! Not one sign of water or wet carpets. But I can see that water was now starting to drip in through the 1cm hole above the trunk space. What does this mean? It means the dealership just swapped the original soft top out with a damaged one trying to pull a fast one on me. There would be no other explanation unless this dealership can defy the laws of physics where rain for 2 days would not drip in to car causing a whole lot of water damage. The salesman was very nervous and said "hey I know nothing about this". The management denied everything and said "we would never take parts from one car and put it on another" (not realizing the previous week they swapped out a tail light). I showed them photos i took the week prior of the roof where there were absolutely no holes. I told them I did not want a discount for the hole nor did I want a car with a hole on the roof. They said they would not replace it. So here I am with a check in hand. Spent the entire day trying to get things ready (bank check, car insurance, ez pass). But a car with multiple parts switched was just too hard to grasp. I have my principles. This dealership clearly does not. I'm wasn't that desperate to save a few bucks on a car that I have no idea what was swapped out. This dealership is extremely shady. If anyone wants proof of conversations (which were all recorded), emails, photos I would be more than happy to share. My advice would be to go to a dealership that will give you more confidence in what you are buying. Even if you have to spend a few hundred dollars more. The individuals I dealt with at the dealership are the following: Roy Jimenez Jose Ramos Reza Amin Mohamed Zafer More

Bough 2014 Jeep -- Sales Person Ogbaji My sales person was "Ogbaji Onyi", a very friendly enthusiastic guy, ready to work with you. He tried to accommodate all of my requests. Good thing i My sales person was "Ogbaji Onyi", a very friendly enthusiastic guy, ready to work with you. He tried to accommodate all of my requests. Good thing is that it was not just about selling that car to me, he followed up and helped me during the car services as well. Addressed my issues and tried to resolve it at his level. And a brief signing of paper work with "Mr Declan Ogoke", again a process oriented person. I must say very immaculate with his papers. As a customer, I guess I will never be satisfied with the price but I certainly am very happy with the service provided. Although I am a month old client, I would like to believe that I will be provided with the same level of commitment and service for next few years atleast. Keep up the good work !! More

Worst place They cannot repair the problems my 2013 Dodge has. They are unable to fix cars and have the most unprofessional manner with customers. I advise for an They cannot repair the problems my 2013 Dodge has. They are unable to fix cars and have the most unprofessional manner with customers. I advise for anyone who is interested in buying or leasing, DO NOT COME HERE OR ANY OTHER CHRYSLER/JEEP/DODGE/RAM DEALERS ARE THE WORST! I've dealt with the one or rt. 22 and they are the same, ineptitude is all over these dealers, for repairs and customer service. They treat you nice just to get you in the door and invest your money on lemons, and they cannot help you with repairing them or with anything once the car is yours. I will never come here again and will never recommend anyone to buy a car here and never take your car for repairs here either. More

Jeep trade in deal Julien added extra flare to our trade in experience and went through great lengths to make sure we were happy. He was thorough and supportive. The Julien added extra flare to our trade in experience and went through great lengths to make sure we were happy. He was thorough and supportive. The dealership itself has the best deals around and being from Central jersey the jeep market holds a greater value up north. Therefore they honored the highest price for the trade in value and we could not have been happier. Thank you Reza and Julien for a wonderful experience. More

Terrible Made appointment for recall and some service issues two weeks later no call, no update, no idea if they even started working on vehicle, getting car o Made appointment for recall and some service issues two weeks later no call, no update, no idea if they even started working on vehicle, getting car out of there and filing compliant with the BBB. Do not buy or bring your car to this dealership. More

Really went over and above Aaron really went over and above to help me choose the right spec and model! Provided really helpful advice for me, who recently just moved to US. Aaron really went over and above to help me choose the right spec and model! Provided really helpful advice for me, who recently just moved to US. More

Easy and Hassle-Free We recently purchased a 2013 Chrysler Town & Country. Atilio Dimajo and Jose Ramos were great. Very helpful, and made the buying process easy and hass We recently purchased a 2013 Chrysler Town & Country. Atilio Dimajo and Jose Ramos were great. Very helpful, and made the buying process easy and hassle-free. Will recommend to friends and family. Thanks! More

Staff receptionist cut me off!!! I called at around 5:00pm Friday, August 12th, 2016 I inquire about my car, but I was cut off at mid-sentence and transferred to voicemail without wa I called at around 5:00pm Friday, August 12th, 2016 I inquire about my car, but I was cut off at mid-sentence and transferred to voicemail without warning. I find that very rude and lacking of service, another thing they failed to mention, and give me a heads up on what's going on is that the dealership failed to mention to me that the car is not serviced an their location, but elsewhere, I find that service needs to vastly improve at this dealership. Last month I went to fix the passenger side seat lever, finally after almost a year to schedule and reschedule they fix the lever, but I am not satisfied with the service and wish with honor to finish my leash a go to another dealership to do service with them. Sincerely, One dissatisfied costumer More

Very helpful employees I will give 5 stars to Mr. Antonio Francisco. He gave all his time for me from the beggining up to the last end. He's very professional and knowledgab I will give 5 stars to Mr. Antonio Francisco. He gave all his time for me from the beggining up to the last end. He's very professional and knowledgable. Look for Antonio Francisco if you want a good deal. Good job! More

Exceeded our expectations Everyone at Hudson Chrysler Jeep Dodge were fantastic. From Julio spending hours with us picking out the right Grand Cherokee, Reza helping us with th Everyone at Hudson Chrysler Jeep Dodge were fantastic. From Julio spending hours with us picking out the right Grand Cherokee, Reza helping us with the right deal and working on our trade-in, to Declan in Finance, our expectations were met and exceeded. They had a huge selection to choose from in their "jeep lot" as Julio called it. Julio showed us all the models, options, and packages which allowed us to make up our mind on the right Grand Cherokee that fit my families needs. We traded in our Subaru Legacy for something larger to accommodate our growing family. Thank you to the entire Hudson staff. We'll see you in 6,000 miles for our 1st Oil Change! More