Hudson Chrysler Jeep Dodge N.J.
Jersey City, NJ
Filter Reviews by Keyword
By Type
260 Reviews of Hudson Chrysler Jeep Dodge N.J.
Ben & Alison Excellent overall experience at Hudson Ben & Alison Excellent overall experience at Hudson Chrysler Jeep Dodge. Raymon & the rest of the staff made us feel comfortable with the deal that Ben & Alison Excellent overall experience at Hudson Chrysler Jeep Dodge. Raymon & the rest of the staff made us feel comfortable with the deal that we got. Will definitely come back in the future. More
Rosa n randi. Rosa lowe an randi. Great service from both of them. If I was to buy another vehicle from Hudson. I would look them both up. Great experience from bo Rosa lowe an randi. Great service from both of them. If I was to buy another vehicle from Hudson. I would look them both up. Great experience from both of them. Thank you bout. More
Excellent staff members very caring and respectful The best dealer in world go see them with bankruptcy I got my car that I love thanks to them I’m driving daily 500%recomended. The managers are all co The best dealer in world go see them with bankruptcy I got my car that I love thanks to them I’m driving daily 500%recomended. The managers are all cool and all staff and so helpful 👍👍👍👍👍👍👍👍 More
Overall pleased. I had some issues but they were cleared up with Tom Rivers. If you go to this dealership and have any issues you can go to him and he is willing to he I had some issues but they were cleared up with Tom Rivers. If you go to this dealership and have any issues you can go to him and he is willing to help.... bottom line I’m happy with the outcome of my situation on my sale. More
Raymon Ayensu Best Custumer Service!!! We had a great experience at this dealership. Raymon was very professional and helpful. Spend a lot of time with us and was very patient and informati We had a great experience at this dealership. Raymon was very professional and helpful. Spend a lot of time with us and was very patient and informative. Took his time to explain all the differences between the jeeps . Great customer service! We would highly recommend anyone who goes to this dealership to ask for Raymon!! More
If you want a headache then by all means.. I have never written a review before my experience with this dealership. The pros are the price was the best I found after some aggressive negotiatin I have never written a review before my experience with this dealership. The pros are the price was the best I found after some aggressive negotiating. Once the deal was agreed to, my experience went downhill quickly. I waited and waited and waited for them to do paperwork (hours and hours). I got zero explanation as to why I was waiting for so long except “we are busy”. The salesman was nice but incompetent. John, the manager, passed the buck to the dopes that work for him. I felt badly for the salesman because he was nice but wow he couldn’t do anything well. The cashier had an attitude even while I was paying and promises to follow up on small issues were not done in a timely manner or as promised. All in all, Good price but horrible customer service in every way possible. Lots of current customers seemed upset while I was there. The sales target on the other hand was tended to promptly and well. Bad form all around. My guess would be the “5 star” reviews here were written by affiliates of the dealership. More
Great experience It was a great experience, above all I looked for the way to satisfy my needs as a client and each one was fulfilled, Thanks. It was a great experience, above all I looked for the way to satisfy my needs as a client and each one was fulfilled, Thanks. More
Great!! Our salesman , Raymond was awesome! Had a little problem on our part and he did everything he could to make sure we left with exactly what we wanted! Our salesman , Raymond was awesome! Had a little problem on our part and he did everything he could to make sure we left with exactly what we wanted! More
They use SCAM loan companies & sell faulty vehicles! I leased a 2015 Jeep Renegade from there, big mistake! Not only did the vehicle literally fall apart only a few months into my lease, the dealer claim I leased a 2015 Jeep Renegade from there, big mistake! Not only did the vehicle literally fall apart only a few months into my lease, the dealer claimed that there was nothing wrong with it! You could hear the grinding noise from the transmission from inside AND outside of the car. They did not feel the need to give me a rental, when it was in their shop for more than 2 days, until I complained so much they gave me a rental. Guess what... it was another Renegade; however this one didn't make the grinding noise, they claim was a "normal sound". Then my computer needed to be updated a few times, during the 1st few months -no biggie, just inconvenient. Then they discovered that the REAR DIFFERENTIAL needed to be replaced, so they had it for over a week! (Later I found out from another dealer, via a printed hard copy of all maintenance on the vehicle, that THEY NEVER REPLACED THE DIFFERENTIAL!!!) The acceleration on the car was non-existent! I was getting the gas mileage of a Jeep Wrangler, not a Renegade! (Again, the service dept. refused to acknowledge this as well.) I finally asked if I could get out of this faulty car and they said nope! Long story short, I ended up going all the way to Chrysler Corp. after I moved to Florida and my STEERING WHEEL LOCKED AS I WAS DRIVING!!! Still, nobody wanted to admit the blatant faults of this vehicle, from the dealer, to the service dept. to Chrysler Corp. I've now moved to Florida and tried to do a lease trade in a bit early and guess what, they would not! The reasoning is that HANN FINANCIAL (my auto loan provider) has many hidden stipulations within the loan and the lease! I was not able to return the lease to anyone but direct to HANN!?!? Nobody in more than 8 local Chrysler Jeep Dodge dealers were able to touch my Renegade, all due to HANN FINANCIAL's ridiculous rules. Being that I was clearly no longer safe in this vehicle, I ultimately had to drive that piece of sh** back up to the dealer in NJ to have them return it to HANN FINANCIAL directly. What a nightmare, from start to finish, this whole ordeal has been! Oh, by the way, I'm still paying for it too because despite the laundry list of faulty equipment, loss of gas mileage and non-functioning pieces on this car, they had the audacity to still charge me a $450 disposition fee, along with falsely charging for over mileage. I'm in the process of seeking legal representation against the dealer and HANN FINANCIAL!!! ***DO NOT BUY OR LEASE FROM HUDSON CHRYSLER JEEP DODGE!!!*** More
Excellent service !!!!!!!!! my experience at Hudson Chrysler jeep dodge ,was awesome specially cause Its was my first time buying a car, sometimes the experience could be overwhe my experience at Hudson Chrysler jeep dodge ,was awesome specially cause Its was my first time buying a car, sometimes the experience could be overwhelming i have heard. I first made a appointment online , I recieve a call right away from this beyond and welcoming lady name Rose Lowe , to say the truth her pleasant and friendly voice made me feel super comfortable, (and I said what the heck let me just check it out ) once I got there the introduced me to Mohamed , I explain Mohamed my situation me as.a single mom I had a budge so we went with pre -own car he right away show me cars , but what I like the best that even though I was going for how nice the car would look from the outside he was checking more for a car of really low mileage, good in gas and so on ,he made me feel super comfortable, at the end I got my self with 2014 Jeep Compass 12,000 miles One owner I mean that's a great deal( I got my foot in the door) like they say ,my plan is to get a Jeep Wrangler witch I told the manager John ;) who was awesome ,I would not go no where else I will come back to Hudson Chrysler jeep dodge without a doubt I told I think they have a great team!!!!! More