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Hudson Chrysler Jeep Dodge N.J.

Jersey City, NJ

4.4
260 Reviews

625 RT 440

Jersey City, NJ

07305

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260 Reviews of Hudson Chrysler Jeep Dodge N.J.

June 15, 2020

Totally incompetent, rude and dismissive. I was sold a vehicle that had a service light on (that didn't turn on until I was almost home) and the vehicle had undisclosed defects that they failed to tell me More

by ChrissyD
Recommend Dealer
No
Employees Worked With
Declan
Jun 16, 2020 -

Hudson Chrysler Jeep Dodge N.J. responded

Hi, I am sorry to hear you are disappointed with your buying experience and vehicle. Given the opportunity, I would like to speak with you about your experience. Please email me at Monica.Lopez@penskeautomotive.com. I appreciate your time. Thank you, Monica Lopez Customer Relations Manager Hudson Chrysler Jeep Dodge

May 26, 2020

Julio Perez is the friendliest salesman ever.... very knowledgeable, showed me all the features in my new used 2016 Grand Cherokee... Declan Ogoke definitely willing to work with your budget. I strongly More

by cobra281.sa
Recommend Dealer
Yes
Employees Worked With
Julio Perez, Declan Ogoke
May 27, 2020 -

Hudson Chrysler Jeep Dodge N.J. responded

Thank you so much for taking the time to share your feedback for Julio and Declan. We really appreciate the recommendation for us. Congratulations on your Grand Cherokee! We hope you like it.

March 20, 2020

The customer service was exelent alfredo help me a lot he is the best he help me with the election of the perfect car for me and my family More

by Willybocet
Recommend Dealer
Yes
Employees Worked With
Alfredo carrasquilla
Mar 21, 2020 -

Hudson Chrysler Jeep Dodge N.J. responded

Congratulations on finding the perfect vehicle for your family. Thank you for choosing us to meet your needs. We are thrilled that you enjoyed your experience. Have a great day, Willy.

February 01, 2020

Followup to my review of 1/31/2020. Left Hudson Jeep after the worst car buying experience ever and went to Precision Jeep in Butler NJ to ink a deal for a Brand new 2020 Jeep Gladiator. Precision Jeep More

by Unhappy customer
Recommend Dealer
No
Employees Worked With
Salesperson and Sales Manager were horrible.
Feb 03, 2020 -

Hudson Chrysler Jeep Dodge N.J. responded

Hello, I am sorry to hear about your disappointment with any customer service that was not to your standards. Given the opportunity, I would like to speak with you about your experience. Please email me at Monica.Lopez@penskeautomotive.com. Thank you, Monica Lopez Customer Relations Manager Hudson Chrysler Jeep Dodge

January 23, 2020

I have to say Monica is a true angel to your store she truly genuinely cares about customers. I had several bad experiences in the past but Monica really is doing everything possible to help! Monica God b More

by G.Cann
Recommend Dealer
Yes
Employees Worked With
Monica Lopez
Jan 23, 2020 -

Hudson Chrysler Jeep Dodge N.J. responded

Thank you for your glowing review of Monica! We can't wait to share your kind words with her. We look forward to your next visit!

December 28, 2019

Bait and switch scammers Terrible experience with the bait and switch scammers. They will lure you to their dealership and tell you the vehicle that you wanted was recently s More

by MarkyMark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray
Dec 28, 2019 -

Hudson Chrysler Jeep Dodge N.J. responded

Mark, We would never knowingly deceive anyone. We work hard to remain transparent and honest. I regret to learn that you were interested in a vehicle that sold before you could see it. Feel free to contact me when you have a moment so that we can discuss your concerns. Best regards, Monica Lopez Customer Relations Manager Hudson Chrysler Jeep Dodge

December 20, 2019

just nowThis dealership has been giving me the runaround just now This dealership has been giving me the runaround for 2 months now. I have been paying for a rental for out of pocket because they dont give More

by Yapah712
Recommend Dealer
No
Employees Worked With
Fortunato Papaleo
Dec 20, 2019 -

Hudson Chrysler Jeep Dodge N.J. responded

Hello, We take our customers' feedback seriously and would appreciate the opportunity to learn more about your disappointment with any services and wait time that did not exceed your expectations. Could you please send your preferred contact information to me at Monica.Lopez@penskeautomotive.com? Thank you! Monica Lopez Customer Relations Manager Hudson Chrysler Jeep Dodge

November 23, 2019

I had a great experience at this dealership. Raymon was very helpful and professional. He was quick to understand the need and he explained things clearly and was very clean in the process. Great customer More

by praba34
Recommend Dealer
Yes
Employees Worked With
Reynon and Joahnny
Nov 24, 2019 -

Hudson Chrysler Jeep Dodge N.J. responded

Thank you so much for taking the time to share your outstanding comments for our team members. We are sure they will appreciate your feedback as well and we hope to work with you again in the future!

October 11, 2019

Horrible dealership Horrible experience, very deceptive and sneaky when buying a car. When I came into the dealer explaining my issue the manager became very dismissive a More

by JordanL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mohammad
Oct 13, 2019 -

Hudson Chrysler Jeep Dodge N.J. responded

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October 10, 2019

Service Department sucks Service Department is a joke . I will never buy another car from them . After getting stuck twice with a dead battery i manage to make it to the deale More

by Puebla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin
Oct 10, 2019 -

Hudson Chrysler Jeep Dodge N.J. responded

Puebla, I am sorry to hear about you having trouble with your battery and the time needed to replace it being longer than you had anticipated. Given the opportunity, I would like to speak with you about your experience. Please email me at trivers@penskeautomotive.com. Thank you, Monica Lopez Customer Relations Manager Hudson Chrysler Jeep Dodge

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