Honda of Staten Island

I've had the worst experience of customer service at this place. They weren't just rude but also such a rob of.. I wanted to trade in my Toyota with a Honda, so I started shopping around. My father went this place. They weren't just rude but also such a rob of.. I wanted to trade in my Toyota with a Honda, so I started shopping around. My father went to this place a week before to get prices on the car that I like. The salesperson gave him an offer and wrote it down on the paper. My father told him that he would bring the Toyota next week if he decides to buy it from them. Shook hands. When went back to the dealership it was 11:30. It literally took them an hour to come by and help us out.. I would understand maybe they were busy but this week he came out with a magic price that was not given to us in the first place and my father showed him the paper, he had nerves to raise his voice and say "this is what I can do and if you want take it".. Obviously has no manners!!! I'm not buying fruits from the grocery store I'm actually paying 25,000 at the end. The same day we went to Bayridge Honda, we didn't even wait for 5 min. They were so polite, friendly and gave us fair price.. We bought the car same day and I was very satisfied at BAYRIDGE HONDA!!!!! More

THINK TWICE! Before you deal with this place. The SERVICE dept are a bunch of crooks! Recently by a chance of fate had to have my other (older) Honda towed to SI Honda service. Worst possible experience – dept are a bunch of crooks! Recently by a chance of fate had to have my other (older) Honda towed to SI Honda service. Worst possible experience – they fixed problem of vehicle stalling. But my vehicle wound up with 3 other problems which were caused by poor workmanship of mechanics working in this place. Dealing with this place now to get these problems fixed it’s like pulling teeth – they are giving me the run around and are trying to avoid fixing these new problems which were caused by them. Dealing with sales advisors and service managers and service director is not a pleasant experience. If you have to deal with them, then at least do yourself a favor and pay with Credit Card!!! -so that you could at least dispute the charge when you find that the parts were not replaced, other parts that were replaced were not necessary to be replaced etc… More

Be advised once you purchase a vehicle you are of no use to them anymore and they make it obvious with rude staff and complete disregard to defective parts on a brand new vehicle. Tried to get "Free oil cha to them anymore and they make it obvious with rude staff and complete disregard to defective parts on a brand new vehicle. Tried to get "Free oil change" i pay for and was told my sales rep doesn't work there anymore and things have changed now. Interesting since I'm still paying for a free oil change in my bill every month that isn't so free anymore. Will be seeking legal action More

After a long day visiting dealerships in Brooklyn, I decided to give Staten Island a try. I went in with extremely literal, and to the detail requests. Anthony Raucci was very literal back, and did not decided to give Staten Island a try. I went in with extremely literal, and to the detail requests. Anthony Raucci was very literal back, and did not waste my time trying to wheel and deal. He worked with my budget to find what I could afford, and fully understood the qualities I was not willing to compromise on. He was realistic, and worked every angle to ensure I walked out with a car I was more than satisfied with. Anthony demonstrated that my sale was important to him, and it is for this reason I would highly recommend him and Staten Island Honda to friends and family. I received the best deal of 3 Honda dealerships with him, and he worked in an extremely timely manner to have the process and my car ready to drive in less than an hour. In my 8 years of driving, this is totally unprecedented. I thank Anthony for making this an effortless process for me. Staten Island is lucky to have an individual like this available to them in such a time of need. More

My salesman frank you was great.no games fair price excellent service win win for both of us?frank was well informed fair and polite.i would give him a+ excellent service win win for both of us?frank was well informed fair and polite.i would give him a+ More

Pleasant experience while purchasing 2013 Accord. Salesman was friendly and courteous and not an overly strong amount of pressure to purchase. the 2013 accord is a beautiful vehicle and pretty much Salesman was friendly and courteous and not an overly strong amount of pressure to purchase. the 2013 accord is a beautiful vehicle and pretty much sold itself. More

How Unbelievable Frank was.Honest Abe should be his nick name,Very patient and open minded individual. Not your typical salesman that nickel and dimes you.Best price given comparing to all the dealers I wen name,Very patient and open minded individual. Not your typical salesman that nickel and dimes you.Best price given comparing to all the dealers I went to and they include bay ridge Honda,paragon Honda and stay away from Hudson ripoff Honda!!!! Frank thanks soo much!! Bill and Eileen. More

Not only is Frank Yu's appearance impeccable so is his demeanor. He is a professional, courteous and very helpful salesman. My purchase of a 2012 Honda Civic went off without a hitch. Mr. Yu very clear demeanor. He is a professional, courteous and very helpful salesman. My purchase of a 2012 Honda Civic went off without a hitch. Mr. Yu very clearly explained every option available to me when purchasing the car. He produced everything he promised he would in a timely fashion. My car was ready for pick-up exactly when Mr. Yu said it would be. He went through all the features of the car to make sure I knew how they worked. I drove away confident and very well pleased. I would not hesitate to recommend Mr. Yu to future buyers. More

My lease for my 2010 Accord LX was coming up and my salesman John Gilani helped find me an upgraded 2012 Accord LX-P model for the same lease price I was looking to pay. The car is beautiful and the wh salesman John Gilani helped find me an upgraded 2012 Accord LX-P model for the same lease price I was looking to pay. The car is beautiful and the whole process was fast and easy. John has been my sales person for the last 3 cars I have leased from Staten Island Honda. The maintenance shop always is a pleasure to deal with. They have convenient hours and provide great service while you wait. My son also leases his cars from Staten Island Honda with the same great results. More

I went into Staten Island Honda with an offer I received in the mail to buy out my current auto loan. My pervious vehicle was purchased through Hyundai Manfredi, and boy do I regret ever purchasing a vehicl in the mail to buy out my current auto loan. My pervious vehicle was purchased through Hyundai Manfredi, and boy do I regret ever purchasing a vehicle from that dealer. Anyhow, As soon as I walked into the door of Staten Island Honda I was immediately greeted by Joseph. He helped me and explained everything to me in great detail. He did not lead me on in anyway and was very straight forward. I walked into this dealership on Friday (10/12/2012), and drove away the next day (Saturday 10/13/2012) with my new 2012 CRV. I just wanted to say thank you to Joe and Eddie (manager) for making me a very happy customer. I will be back next year (2013) to trade in my other lease that is up in October More