Jeffrey Pasenkoff
Jeffrey Pasenkoff at Honda of Staten Island

Jeffrey Pasenkoff

Service Manager

Honda of Staten Island

1232 Hylan Blvd
Staten Island, NY 10305

4.7
249 Reviews
4.7

249 Reviews

Write a Review

Dealership Experience

17 yrs, 2 mos

Industry Experience

26 yrs, 1 mo

Languages Spoken

English English

249 Reviews of Jeffrey Pasenkoff

October 26, 2026

Dealership Rating
Employee Rating

Consultant was kind and worked hard to make sure that my vehicle was receiving the best care possible. More

by giachettaj08
Service Price Transparency
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Recommend Dealer
Yes

October 26, 2026

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Very professional great atmosphere everyone very attentive to each and every customer present. Would definitely recommend this dealership More

by RDRUMG3644
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Recommend Dealer
Yes
Oct 26, 2026

Honda of Staten Island responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Honda of Staten Island.

October 26, 2026

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The Service representative that assisted me was polite professional and friendly. Also service was very quick More

by sibbw
Service Price Transparency
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Recommend Dealer
Yes
Oct 26, 2026

Honda of Staten Island responded

Thanks for sharing about your experience with Honda of Staten Island. We appreciate your business and hope to see you again soon!

October 26, 2026

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Quick and reliable service, Elaine was very helpful. My oil was changed quickly. Highly recommend. More

by Ysalamanca1
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Recommend Dealer
Yes

Other Employees Tagged: Elaine

Oct 26, 2026

Honda of Staten Island responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 23, 2026

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this visit was a recall ---- waited for the job to to compled ---- wy-fy is a plus More

by fpefpe
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Recommend Dealer
Yes
Oct 23, 2026

Honda of Staten Island responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 22, 2026

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Will was very accommodating and knowledgeable about what was wrong and needed. Even though I cad to come back again because the part was on back order he followed up. More

by joygjazzie1
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Recommend Dealer
Yes

Other Employees Tagged: Raymund Valenzuela , Will

Oct 22, 2026

Honda of Staten Island responded

Your mention of our team’s attentiveness and follow-up highlights what our service department strives for. Knowing that our follow-up on the back-ordered part for your Honda CR-V met your needs means a lot to our service department.

October 20, 2026

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I dropped by to see my options for when my lease expires. I was seen quickly by staff and all my questions where answered More

by tomricci
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Raymund Valenzuela, Joe Deluca , Darien Perez Honda floor representative 5 stars

Oct 20, 2026

Honda of Staten Island responded

Prompt attention and clear explanations are priorities for our service team. Knowing that you received quick assistance during your recent service visit for your Honda CR-V Hybrid and had all your lease-end questions answered means a lot to us.

October 19, 2026

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I had a good experience at this dealership. I was dealing with John but also dealt with several others there. They were able to get me a decent deal on the 2027 hybrid CRV. The only complaint I More

by rebeccaspinler2023
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Recommend Dealer
Yes

Other Employees Tagged: Raymund Valenzuela, John Gilani

Oct 21, 2026

Honda of Staten Island responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 16, 2026

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Jeff and Elliott was very nice but iam still waiting for call to fix my seat Rocco wasn't a good customer person at all More

by khaled904
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Recommend Dealer
Yes
Oct 16, 2026

Honda of Staten Island responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 15, 2026

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Employee Rating

Great service by Mr Torres the ticket writer quick oil change …. Very satisfied with the service More

by tjg97
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2026

Honda of Staten Island responded

Our team is pleased we could complete the quick oil change for your Honda Pilot. Knowing you were very satisfied with our service means a lot to us.

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