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Jeffrey Pasenkoff
Jeffrey Pasenkoff at Honda of Staten Island

Jeffrey Pasenkoff

Service Manager

Honda of Staten Island

1232 Hylan Blvd
Staten Island, NY 10305

4.7
157 Reviews
4.7

157 Reviews

Write a Review

Dealership Experience

16 yrs, 10 mos

Industry Experience

25 yrs, 9 mos

Languages Spoken

English English

157 Reviews of Jeffrey Pasenkoff

June 16, 2026

Dealership Rating
Employee Rating

They were very nice and fast they made you feel like family I will be going back More

by GIOACCHINOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

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Jun 16, 2026

Honda of Staten Island responded

Thanks for the five-star review and for noting our quick, friendly service. We’re glad you felt at home with us. We look forward to taking care of your Honda CR-V again soon.

June 16, 2026

Dealership Rating
Employee Rating

Elaine's always super fast and efficient. She makes sure my service experiences are smooth and clear, which is great. I've been a customer for almost five years, and I can honestly say I've a More

by genov.jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

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Jun 16, 2026

Honda of Staten Island responded

It’s wonderful to hear our fast and efficient service has met your expectations for nearly five years. We’re glad our team provides clear explanations and keeps your bills free of surprises. Thank you for trusting our service department with your Honda.

June 15, 2026

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Employee Rating

The dealership was good but going through warranty to get a part approved took 3 weeks to have my car back but I was given a loaner after the 1st week More

by thomaslittman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will

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Jun 15, 2026

Honda of Staten Island responded

Thomas, thank you for choosing Honda of Staten Island. Your feedback and rating mean a lot to us. We're glad Jeffrey, Will, and our team were able to help, and we hope to see you again!

June 12, 2026

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Employee Rating

They did the oil change, tire rotation and a bunch of other stuff and forgot to put my wheel locks back in the car, today i am in Costco for a tire replacement and the wheel locks are missing from the ca More

by alex123sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rodney Eddy

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Jun 17, 2026

Honda of Staten Island responded

Alex, we're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Please feel free to contact us directly. Thank you for your time.

June 11, 2026

Dealership Rating
Employee Rating

Excellent service with Elaine Bruno, went in for an oil change and everything was explained, made me feel very comfortable and at peace no surprises. More

by Gustavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2026

Honda of Staten Island responded

Thank you for sharing your positive experience. We’re glad the oil change process was clear and gave you peace of mind. We look forward to welcoming you back for future Honda service.

June 10, 2026

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Employee Rating

Excellent service with Elaine Bruno at Honda on Staten Island. Went for an oil change always a pleasant experience. More

by degregorio325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elaine Bruno

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Jun 10, 2026

Honda of Staten Island responded

We’re thrilled that our service advisor made your oil change on your Honda Passport so pleasant. Thank you for highlighting the excellent care you received. We appreciate your five-star feedback.

June 09, 2026

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Employee Rating

They patiently heard my concerns, provided exceptional customer service in short wait time to get me back in the drivers seat to continue enjoying my ride. More

by euripides.riv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

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Jun 09, 2026

Honda of Staten Island responded

It’s great to hear that our team took the time to address your concerns so you could get back behind the wheel of your Honda Passport without a long wait. We appreciate the five-star rating and look forward to serving you again.

June 08, 2026

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Employee Rating

The service was great and I didn’t even wait long at all, would recommend. More

by HalidLika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymund Valenzuela, Rodney Eddy, Joe Deluca, Yuri Miyakawa

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Jun 08, 2026

Honda of Staten Island responded

Thanks for recommending us. We’re pleased your Honda CR-V Hybrid was serviced quickly and that you had a great experience. Thank you for taking the time to share your feedback.

June 08, 2026

Dealership Rating
Employee Rating

Honda dealership provided fast, professional oil change service with friendly staff and fair pricing overall. More

by randlaura0620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Itskovich, Izzy Fleksher, John Gilani, Rodney Eddy, Andre Aoun, Elias Ashkar , Gaetano

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Jun 08, 2026

Honda of Staten Island responded

We’re glad our team provided a fast, professional oil change and friendly service at fair pricing for your Honda HR-V. Thank you for sharing your experience, and we look forward to assisting you again.

June 08, 2026

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Employee Rating

Awesome job by my advisor will torres he always takes care of me I will return soon More

by VIZSLAMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will torres

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Jun 08, 2026

Honda of Staten Island responded

Jeffrey and our service team are happy your Honda Odyssey service met your expectations and that our advisor took great care of you. We look forward to serving you again soon.

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