Jeffrey Pasenkoff
Jeffrey Pasenkoff at Honda of Staten Island

Jeffrey Pasenkoff

Service Manager

Honda of Staten Island

1232 Hylan Blvd
Staten Island, NY 10305

4.7
207 Reviews
4.7

207 Reviews

Write a Review

Dealership Experience

17 yrs, 1 mo

Industry Experience

26 yrs

Languages Spoken

English English

207 Reviews of Jeffrey Pasenkoff

September 07, 2026

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I was so happy with a service provided by the team. Professional and experienced people who have been working on my car More

by adbenchettara
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Recommend Dealer
Yes
Sep 07, 2026

Honda of Staten Island responded

Your comments about our team’s professionalism and expertise highlight what we aim for. Jeffrey and our service team appreciate knowing that the work on your Honda Pilot met your expectations.

September 05, 2026

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Car came in for two recalls; had to return for a second time because PUD update had to be redone. More

by richardschrader073
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Recommend Dealer
Yes

Other Employees Tagged: Gaetano Demaglie 936 helped to facilitate the updates.

September 03, 2026

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My service was quick and the person who helped me was very nice. Will be back. More

by COPPABITO
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Recommend Dealer
Yes

September 03, 2026

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Received courteous, professional help. Service was carefully explained and recommended servicing offered with no pressure. Quick and easy. More

by ehs3
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Recommend Dealer
Yes

Other Employees Tagged: Gaetano Demaglie

Sep 03, 2026

Honda of Staten Island responded

Your note about our clear explanations and no-pressure recommendations highlights the transparent service we aim to deliver. Knowing those efforts resonated with you means a lot to our service team. We’re glad the service on your Honda Pilot felt swift and hassle-free, and Jeffrey enjoyed guiding you through each step.

September 02, 2026

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Good service. . kind and courteous, reliable and fast service. I like that they serve coffee More

by heaven7209
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Recommend Dealer
Yes
Sep 02, 2026

Honda of Staten Island responded

Your note about enjoying our coffee station highlights how we aim to make each visit comfortable. Knowing that our attentive and efficient service on your Honda Accord met your expectations is rewarding. Your kind words and five-star rating mean a lot to our service team.

August 31, 2026

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I had a fantastic experience with the service department! The staff was professional, friendly, and extremely helpful throughout the entire process. They kept me informed, answered all my questions, and made More

by Fcruz3
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Recommend Dealer
Yes

Other Employees Tagged: Elaine

Aug 31, 2026

Honda of Staten Island responded

Your mention of clear communication and attention to detail highlights what our service department aims to deliver. Hearing that you found our team professional, friendly, and thoroughly helpful means a lot to us. We’re glad your Honda Civic received attentive care, and we look forward to assisting you again.

August 28, 2026

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Honda is the best place for my husband and I to get our cars serviced!! More

by jje8686
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Recommend Dealer
Yes

Other Employees Tagged: Will Torres, Gaetano Demaglie, Bryan Ovalles

Aug 29, 2026

Honda of Staten Island responded

Your Honda CR-V is in good hands. Knowing you and your husband consider our service department the best place for car care makes our day.

August 27, 2026

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service fine except for 4% charge for credit card. car is running fine and all is well and i dont have anything more to say More

by gl41
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Recommend Dealer
Yes
Aug 27, 2026

Honda of Staten Island responded

Thank you for the five-star rating and for sharing your thoughts on our service. We apologize for any inconvenience caused by the credit card fee and are glad your HR-V is running smoothly.

August 25, 2026

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Made appointment online easy. No waiting to get in the shop and the advisor was right there to take us in. He answered all our questions about 3 recalls and said he would call whe More

by Edmillerjr
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Recommend Dealer
Yes
Aug 25, 2026

Honda of Staten Island responded

Your note about no wait and prompt assistance shows how our service team strives to streamline each visit. Our team is pleased we could answer all your questions about the recalls and update you promptly. Thank you for trusting our service department with your Honda Odyssey.

August 25, 2026

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Honda Service is always a phone call away. We are always reassured that our vehicle is being serviced by knowledge mechanics who know exactly how to keep the Honda name ane performance at it' More

by Rebecca
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Recommend Dealer
Yes
Aug 25, 2026

Honda of Staten Island responded

Your comment about us being just a phone call away underscores our commitment to clear communication. It’s rewarding to know you feel confident in your CR-V’s performance following our service, thanks to our knowledgeable technicians, including Jeffrey.

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