Jeffrey Pasenkoff
Jeffrey Pasenkoff at Honda of Staten Island

Jeffrey Pasenkoff

Service Manager

Honda of Staten Island

1232 Hylan Blvd
Staten Island, NY 10305

4.7
226 Reviews
4.7

226 Reviews

Write a Review

Dealership Experience

17 yrs, 1 mo

Industry Experience

26 yrs

Languages Spoken

English English

226 Reviews of Jeffrey Pasenkoff

September 26, 2026

Dealership Rating
Employee Rating

Very satisfied with the results and very professional very fast and very professional service I l recommend it More

by nedyconsuegra5
Service Price Transparency
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Recommend Dealer
Yes
Sep 26, 2026

Honda of Staten Island responded

Knowing that the service on your CR-V was fast and professional is rewarding. Your recommendation means a great deal to our service department.

September 25, 2026

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Employee Rating

Made appointment, was taken on time, was kept up on what was going on, gentleman who helped us was lovely. More

by ARNIEANDADDY
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2026

Honda of Staten Island responded

Hearing that your appointment started on time and you were kept informed during service on your Honda CR-V means a lot to our service team. Jeffrey will be pleased to know his assistance made your visit more comfortable.

September 25, 2026

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Services are satisfied and good! High recommended to all. Thank you so much for Staten Island Honda! More

by viviana0428
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2026

Honda of Staten Island responded

We’re glad the service on your CR-V Hybrid met your expectations. Knowing you’d highly recommend our service department means a lot to our team.

September 24, 2026

Dealership Rating
Employee Rating

Well it took while to get things right- but overall - it was ok. I have to say the phone system is a problem- it has to be addressed. I rate it as a 4. fix the phone system and you'd get a 5. Needed a cou More

by mbarbato
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: elliott

September 23, 2026

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Elliott was my advisor he kept me informed on the work price and time my vehicle would be done More

by teedoffds
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Recommend Dealer
Yes

Other Employees Tagged: Elliott

Sep 23, 2026

Honda of Staten Island responded

Your note about timely updates on cost and completion reflects how our service department values clear communication. Our team is pleased we could keep you informed throughout the service on your Honda Passport.

September 22, 2026

Dealership Rating
Employee Rating

Everyone was friendly and professional, no complaints here, I always bring my car here, I trust them More

by gullie155
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2026

Honda of Staten Island responded

Your Honda HR-V is in good hands with our friendly, professional service team. Knowing you trust us and bring your vehicle back every time means a lot to our team.

September 21, 2026

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Employee Rating

Good service knowledgeable employees polite, employees, very clean very comfortable waiting room.. answer all my questions and concerns More

by gg4561
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Recommend Dealer
Yes
Sep 21, 2026

Honda of Staten Island responded

Your mention of our clean, comfortable waiting area highlights how important a welcoming atmosphere is during service visits. Our team is pleased we could address all your questions and concerns about the service on your Honda CR-V Hybrid. It’s wonderful to know you found our staff both knowledgeable and courteous throughout your visit.

September 21, 2026

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Waiting in my car for my appointment was a little disorganized as well as waiting for my pickup. The service part was easy More

by cjayx3@gmail.com
Service Price Transparency
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Recommend Dealer
Yes

September 18, 2026

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Employee Rating

I took my car there because my remote was not closing my tailgate. I had the car there for three days and they had to order the part. Then it took another two days to replace the part. That seemed excess More

by strobola
Service Price Transparency
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Recommend Dealer
Yes

September 17, 2026

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Employee Rating

Work was done very well. No complaints other than it was a bit expensive for what was done More

by ANTHONYTIG72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2026

Honda of Staten Island responded

Knowing the work on your Honda Civic met your expectations in quality is rewarding. Thank you for sharing your perspective on pricing, as your input is valuable in understanding what matters most.

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