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Rodney Eddy
Rodney Eddy at Honda of Staten Island

Rodney Eddy

Service and Parts Director

Honda of Staten Island

1232 Hylan Blvd
Staten Island, NY 10305

4.4
48 Reviews
4.4

48 Reviews

Write a Review

48 Reviews of Rodney Eddy

May 05, 2026

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Employee Rating

Whenever i come to service my vehicle I always get Great customer service by Elaine ALWAYS More

by conshince1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Pasenkoff , ELAINE

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May 05, 2026

Honda of Staten Island responded

It’s great to know that each time you bring in your Honda Pilot for service you receive attentive support. We’re happy to hear our team consistently delivers a positive experience. Thank you for your continued trust.

April 29, 2026

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The service was great - Thank you! Nice communication; The service was excellent, fast waiting, Have used them before. More

by irina.kireyeva2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Pasenkoff

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Apr 29, 2026

Honda of Staten Island responded

It’s great to have you back for service on your Honda HR-V and to hear that our communication and quick turnaround hit the mark. We appreciate your continued trust and look forward to helping you again.

April 21, 2026

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Went to Honda so they could fix the recall on my car. They were super helpful and very nice. The whole process was easy and quick. More

by marissa.divincenzo94
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 21, 2026

Honda of Staten Island responded

We’re delighted to have helped you with the recall on your Honda Civic. Rodney and the service team are pleased the process felt effortless and prompt. We look forward to assisting you again.

April 21, 2026

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Service at Honda is awesome. Staff very personable, the waiting area is extremely comfortable offering coffee and water. More

by TFANIZZI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Pasenkoff

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Apr 21, 2026

Honda of Staten Island responded

Thank you for highlighting the personable service and cozy waiting area during your CR-V service. We’re glad the coffee and water offerings made your visit more comfortable. We look forward to keeping your Honda running smoothly on your next visit.

April 18, 2026

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The staff is very courteous and fully explained all options and pricing related to the service. More

by JOHNWEINGARTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Pasenkoff

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Apr 18, 2026

Honda of Staten Island responded

It’s great to know our staff provided courteous service and clearly explained all options and pricing for your Honda Civic. We look forward to supporting you with any future service needs.

April 18, 2026

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Terrible. I have HONDA CARE Tire plan I came in with a flat tire which needed repair and basically I left with the flat tire I was rerouted back to my home HON More

by amandafrederick0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeffrey Pasenkoff

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Apr 22, 2026

Honda of Staten Island responded

Amanda, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

April 16, 2026

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The service was fast and professional. The waiting area was clean. The attendant was friendly and respectful. More

by SERRANO6
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Recommend Dealer
Yes
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Apr 16, 2026

Honda of Staten Island responded

We’re glad to hear our team delivered prompt and professional service for your Honda, and that you found the waiting area comfortable. Thank you for noting the friendly and respectful approach from our staff. We look forward to welcoming you again.

April 11, 2026

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Everyone was very respectful and professional. Great place to bring my car and happy with the service More

by SEANCOGS24
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Pasenkoff

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Apr 11, 2026

Honda of Staten Island responded

Thank you for sharing your experience. We’re glad our team was respectful and professional and that you’re happy with the service on your Honda. We look forward to assisting you again.

April 09, 2026

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Very informative , kept me informed. Good attitude. Explained in details. Everything was good. Eil return More

by RICHARDROTHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Pasenkoff

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Apr 09, 2026

Honda of Staten Island responded

It’s great to hear Rodney kept you informed with clear, detailed explanations during your Honda Civic service. We’re pleased everything went smoothly. We look forward to seeing you again.

April 08, 2026

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Employee Rating

The service is very good nice customer service and very fast job. I really appreciate to Honda Service More

by karengasparyan811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Pasenkoff

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Apr 08, 2026

Honda of Staten Island responded

Thank you for the five-star review. We’re glad our team delivered prompt, friendly care for your Honda HR-V. Your kind words motivate us to keep up the quick, attentive service.

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