Honda of Sarasota - Service Center

They have very low turn around times. Also terrible communication skills. When we are a table to communicate our advisors is fine to deal with but the fact that he doesn’t call or keep up Also terrible communication skills. When we are a table to communicate our advisors is fine to deal with but the fact that he doesn’t call or keep up with what’s going on is a little crazy. More

Service is beat in class. We live in Venice … have owned 9 Hondas and m mother owns one ….bought last one Venice. Chose to move all our biz The entire team at SH has been We live in Venice … have owned 9 Hondas and m mother owns one ….bought last one Venice. Chose to move all our biz The entire team at SH has been amazing. More

Very attentive and efficient. Much appreciated .The service dept was extremely busy and while she multi tasked ,we were worked in and out in 1 1/2hours. Much appreciated .The service dept was extremely busy and while she multi tasked ,we were worked in and out in 1 1/2hours. More

I dropped my car off the day before needed 4 new tires and an alignment. Don’t understand why it took till 4:30 when they started the inspection by 8 am was sent a video about my car and an alignment. Don’t understand why it took till 4:30 when they started the inspection by 8 am was sent a video about my car More

Dealership needs to lose the thought of passing THEIR credit card costs to their customers. credit card costs to their customers. More

On time, fixed problem everything good. Thanks Merry Christmas to one and alla d a happy new year Thanks Merry Christmas to one and alla d a happy new year More

Jessica was excellent. Kept me informed very pleasant and helpful. I love the video of the work being done. Whoever worked on my car. Did an excellent job Kept me informed very pleasant and helpful. I love the video of the work being done. Whoever worked on my car. Did an excellent job More

Our service provider, Darin, was courteous and efficient, but they did not do the wiper blade replacement requested initially and then declined to do it because they said the existing blades were aftermarke but they did not do the wiper blade replacement requested initially and then declined to do it because they said the existing blades were aftermarket. There was no explanation of why that prevented them from doing the replacement— never mind that the prior wiper blade replacement had been done by them. Second, another service person contacted me about a tiny, virtually unnoticeable chip on the windshield and suggested I get a windshield replacement. That led to conversations with my insurance provider, at which point I had received a picture of the chip. After explaining that, I was referred for a windshield repair instead of a replacement. It happens that the windshield repair place were happy to replace the wiper blades too, but this involved unnecessary time and effort initiated by someone who clearly wanted to order us a new windshield. Our 20 years of purchasing cars and servicing them at this dealership when it was Wilde Honda were flawless and hassle free. This experience under new ownership was not. More

Joe Cardaro is the most professional service department representative that we have dealt with in 4 decades of car ownership. We are very pleased that Honda of Sarasota values his excellent working relatio representative that we have dealt with in 4 decades of car ownership. We are very pleased that Honda of Sarasota values his excellent working relationship with customers; we recently switched from Venice Honda and we are also pleased with our new sales guy, Todd Flournoy More

Darin always remembers me and my vehicle and adds in coupons before I even have time to find the email. He keeps me informed on the status of my vehicle and always manages to get me in and out faster th coupons before I even have time to find the email. He keeps me informed on the status of my vehicle and always manages to get me in and out faster than I expect. More