Honda of Sarasota - Service Center

For starters, I'm not entirely sure if this is a dealer issue or a Honda issue, but it's been a major point of frustration for me. I scheduled an appointment to fix the "important" recall Honda issued on m issue or a Honda issue, but it's been a major point of frustration for me. I scheduled an appointment to fix the "important" recall Honda issued on my vehicle's fuel pump. Now, I schedule these appointment weeks in advance. Yet, the last three times when I've showed up they don't have the fuel pump and "need to order it and put my name on it so that it's there next time." I'm still waiting for that to happen. Very disappointing. More

Joe in service seems to really care. Helps me prioritize what service is most urgent. Helps me prioritize what service is most urgent. More

Great service and sales people (Bryan Pedler and Brandon Turner) resolved issues I encountered with a bad battery cell. Turner) resolved issues I encountered with a bad battery cell. More

Jessica was professional and provided a ride for without asking for it. She explained the work that was done on my vehicle. asking for it. She explained the work that was done on my vehicle. More

I am pleased with the service I received. The recall was addressed and I was on my way as promised. The recall was addressed and I was on my way as promised. More

Professional and courteous service. In and out in no time Nothing else to add to my comment In and out in no time Nothing else to add to my comment More

Great service. Trouble with the telephone answering system. I take person (Joe) was excellent t Trouble with the telephone answering system. I take person (Joe) was excellent t More

Easy to get a service appointment, once there, Lisa asked all the right questions and checked my vehicle for services that will keep my car running well. No pressure, just upfront discussion. all the right questions and checked my vehicle for services that will keep my car running well. No pressure, just upfront discussion. More

This dealership is easy to work with. I have been there for service several times I have been there for service several times More

Joe was knowledgeable and experienced. He as also polite and explained what needed to be done before doing the work He as also polite and explained what needed to be done before doing the work More