Honda of Sarasota - Service Center

Darin is amazing! He took care of me. Car was ready when promised. Ask for Darin, he is such a wonderful advisor. He took care of me. Car was ready when promised. Ask for Darin, he is such a wonderful advisor. More

They are really good, on service, time and taking care of my car and all I need my car and all I need More

Very professional and friendly. I’ve been a satisfied customer for over 15 years thanks I’ve been a satisfied customer for over 15 years thanks More

Well-staffed, convenient place to wait while car is serviced. Thanks for that very much. serviced. Thanks for that very much. More

Always top notch, thorough service. I only bring my car to this dealership for all service needs. Staff is extremely knowledgeable! I only bring my car to this dealership for all service needs. Staff is extremely knowledgeable! More

Made an appointment with dealership, arrived at my appointment time. When arrived was greeted by the gentleman who drives the vehicles he was amazing. Then I stood there for 5 minutes while Bryan and appointment time. When arrived was greeted by the gentleman who drives the vehicles he was amazing. Then I stood there for 5 minutes while Bryan and also a gentleman who looked like he was a supervisor in a black polo had the look as if they didn’t want to help me. Eventually I was lined up with Bryan and the gentleman with the black polo got up and went over to another advisor spot to feel the air conditioning. So after I was checked in and waited for my appointment, I waited in the room for results. I received the video from the technician with results initially and then Bryan comes to show me results. So while Bryan was showing me my initial results another gentleman comes over and takes him away and then they comes back with a quote that was 4 times as much for a car with 59k miles on it. So the quote I was given for 800 dollars didn’t guarantee it was going to fix my problem. They needed me to pay that in order to further diagnose my problem. I disagreed and also had to mention to Bryan that I have the extended warranty. So he states he is going to contact them. I waited longer at the dealership and then after that I was told he couldn’t get a hold of them and he checked me out stating he would give me my diagnosis for free. When I had never really had a diagnosis. When I left the dealership I was told he would call me on Tuesday with the results from the warranty. It is now Thursday and I never got the return phone call with the information from the warranty results. So I was left hanging and no word from them as of yet or even a follow up but this survey More

Helpful and make you feel confident that the repair to my car will be completed. car will be completed. More

On time, professional and helpful. (Ok I guess I need 15 words so here ya go.) (Ok I guess I need 15 words so here ya go.) More

This service appointment took 7 hours. This is the second time this happened to me. Apparently, a couple of service folks did not come to work. I feel that you are overbooked & under sta This is the second time this happened to me. Apparently, a couple of service folks did not come to work. I feel that you are overbooked & under staffed. More

Bryan always goes out of his way to explain any issues with my car and helps me to prioritize maintenance when my budget is limited. with my car and helps me to prioritize maintenance when my budget is limited. More