Honda of Oakland

These slimy people not only sold my 90-year-old aunt, with dementia and a suspended driver's license, a car that she couldn't drive and couldn't afford, they also talked her into expensive service contra with dementia and a suspended driver's license, a car that she couldn't drive and couldn't afford, they also talked her into expensive service contracts. And when the family has tried to intervene they've refuse to be any help at all. They won't even share the loan information. No principles at all. More

I bought my minivan here. Here is my horrible experience 1. I forwarded my confirmed quotes and likely quotes. Sales manager named ' Sammy Godreau'. He said he will beat all the offers by 500$ experience 1. I forwarded my confirmed quotes and likely quotes. Sales manager named ' Sammy Godreau'. He said he will beat all the offers by 500$. I asked him to confirm the price include a 500$ beating in writing which he said he will but never send one but he said it should not be a problem and booked an appointment for us. When we showed he didn't beat the price and the lowest price is likely to price which I got verbal confirmation and I offered them to make a call to another dealer via speaker but they never took it and really didn't beat the price. They just matched the price. Since I traveled a long distance along with family I ended up buying it. 2. When I showed up to the appointment the minivan that we are interested in has been sold even though we told them we will show up the next day morning with a confirmed appointment so we have to wait for 3 hours until they transferred the minivan from a different dealer. 3. There is a small manufacturing defect in the minivan when I asked them to take care of it they said it is damage which I need to go through my insurance, there is no scratch or any dent so how in this they call that is damage Worst experience. NEVER BUY YOUR VEHICLE WITH THEM AND IF YOU DO ALWAYS GET WRITTEN QUOTE. More

went this place to change oil by 08/08/2020 at 3:31 pm went this place to change oil by 08/08/2020 at 3:31 pm The guy told me come back at 5: pm, this guy called me 4:57 pm he say he cannot able today’s went this place to change oil by 08/08/2020 at 3:31 pm The guy told me come back at 5: pm, this guy called me 4:57 pm he say he cannot able today’s he told me live a car hear ....up to Monday imagine I been waiting him 1:30 minutes I was so get mud by that time I will not going back in this Honda Oakland again . First he killed my time Second he should tell me earlier at list His name is JOHN BARTLEY More

Solid Experience Recently bought a 2019 CRV EXL. Manny DeAlba, our salesman, was professional, courteous and knowledgeable. No pressure at all. Answered all questions Recently bought a 2019 CRV EXL. Manny DeAlba, our salesman, was professional, courteous and knowledgeable. No pressure at all. Answered all questions and responded promptly to my emails. Yacov, who was very friendly, went over all options during closing. No pressure to buy extended warranty (I declined all). Got a great price on my CRV. I am a USAA member and can request price/purchase through its car-buying service. USAA's quote was the same as Honda of Oakland. More

Every dealership should mirror the AMAZING service!!! Con, Emily and Rafeal were sincerely pleasant, patient and answered all my questions. I felt no pressure when purchasing my vehicle and was given the Con, Emily and Rafeal were sincerely pleasant, patient and answered all my questions. I felt no pressure when purchasing my vehicle and was given their undivided attention at all times. I previously visited a few Honda dealerships in my local Sacramento area and cannot express the professionalism with Oakland Honda I did not experience with the others. You cannot go wrong choosing this dealership! More

Best dealership on the west coast I’ve never had a better experience at any car dealership that I’ve ever been to. Honda of Oakland has got to be the most amazing most wonderful dealer I’ve never had a better experience at any car dealership that I’ve ever been to. Honda of Oakland has got to be the most amazing most wonderful dealership anywhere. I worked with Con the sales manager to help purchase a brand new Honda Accord sport and he took such good care of me I felt like I was family. Thank you Honda of Oaklund for being so wonderful and making us feel like family and getting us into the most amazing car ever. More

Hondawarranty plans just want you $$$$, they don't service We bought our new Accord and spend $2000. for so called "5 YEAR UNLIMITED SERVICEWARRENTY" then now we are told: The $2000 was only good for 5 time We bought our new Accord and spend $2000. for so called "5 YEAR UNLIMITED SERVICEWARRENTY" then now we are told: The $2000 was only good for 5 times of free oil change (and only can be used in Oakland deal service center. Honda's package is a cheating plan. You don't want to become another Victim like us! Don't be fooled by their well printed brochures! We were sent away "Because it is not reaching 5000 miles yet (almost, 4000+ miles and it is for saving your money," Only until now we leaned the $2000 bought was a 5 times oil change! But We were told "unlimited oil change and maintenance service within 5 year/ 100,000 miles. We were also have to $270...last time for service... We will never buy/use Honda dealer package. Honda dealer warranty plans just want you $$$$, they don't really want to service your car after it! They want you money only! ;(( More

Miguel Perez, was very kind and professional. He was very helpful and explained everything clearly. Even took his time to find me a discount. Which was highly appreciated. I will definitely re He was very helpful and explained everything clearly. Even took his time to find me a discount. Which was highly appreciated. I will definitely recommend to a friend. More

Leaking 2015 Honda fit I purchased a brand new Honda Fit 2015 in Feburary 2015. January 2016 after a few rains my driver side passenger carpet was soaked. I went to Honda of I purchased a brand new Honda Fit 2015 in Feburary 2015. January 2016 after a few rains my driver side passenger carpet was soaked. I went to Honda of Oakland and with lots of headaches on my end I got the door resealed and carpet replaced due to manufacture defect. Then after some rains January 2017 I have again rain in the same spot have soaked carpet, however this time I see the source as a stream of water coming from the front driver side door. They proceed to indicate the reason for the water was due to the sunshades however lots of honda fits leak due to door panel issues. They had resealed the door without replicating the leak I saw so now they cannot conclude that the leak is from a manufacture defect. I did not approve of these repairs without proof that the leak was causing the issue. They are refusing to replace the carpet which now has mildew and mold. More

Worse dealership Terrible experience . terrible costumer service . never comeback again worse dealership in oakland . i was trying to replace my battery is ( UNDE Terrible experience . terrible costumer service . never comeback again worse dealership in oakland . i was trying to replace my battery is ( UNDER WARRANTY ) NOW THEY SAYING WARRANTY EXPIRED ????? More