Honda of Lake Jackson

I brought a used Car from Honda of Lake Jackson This Dealership was a non pressure dealership. I bought a Used Toyota Venza and love it. I got rid of my 22 year old car and will give it to my chur This Dealership was a non pressure dealership. I bought a Used Toyota Venza and love it. I got rid of my 22 year old car and will give it to my church to help someone who can not afford a car - single parents, vets etc. We have a car ministry at our church. This dealership helped me get this car to Houston for I was single and did not have anyone to drive me down there so they delivered it for me to my work. I signed the papers then and when they were putting the papers together on the Financial side he called me and walked me through what I was paying for. They brought the papers, I signed them and gave them my down payment and now I have a new car to me which I drove home last night and found out I have to find out how to work some of the things in that car, but have not had time yet. Most of it is clear and he demonstrated those thing to me when I was driving the car. I know I can keep this car for 22 years like my last car. It is a great car and must lower on gas than my 1996 Oldsmobile. They are a good dealership and I would recommend this dealership to anyone and esp. if you are from Houston. More

Great Help and good experience We went to Lake Jackson Honda to look at a CR-V for my daughter. The salesman was very knowledgeable and personable with us. He was able to share the We went to Lake Jackson Honda to look at a CR-V for my daughter. The salesman was very knowledgeable and personable with us. He was able to share the car’s features in enough detail to help us understand the various options. We knew we wanted an EXL. He had one on the lot. Nothing pushy. He thanked us and followed up with offers. We countered over the phone and text messaging. Once agreed on a price the dealership did everything to close the deal and get us with the new car. One of the better new car buying experiences. More

They were unable to help me with my brake issue/tried to ups I brought my Honda in for 3 service issues and Honda failed to address any of them but rather tried to upsale other services I didn't need. I left fru I brought my Honda in for 3 service issues and Honda failed to address any of them but rather tried to upsale other services I didn't need. I left frustrated with an obvious brake issue that the mechanic stated he failed to find. I'm doubting he drove the vehicle, if he had, at the first stop light he would have identified the problem. I love my Honda but I am so disappointed with service this morning..... multiple fluid changes and windshield wiper replacement as offered today dies not help my brake issue. So, I leave frustrated, irritated, and with a persistent brake problem. More

Awesome Had a flat tire and took it to then to get it patched. Was very quick and very cheap. Can tell car was very well taken care of and would reccomend eve Had a flat tire and took it to then to get it patched. Was very quick and very cheap. Can tell car was very well taken care of and would reccomend everyone taking their mechanical issues to Honda of Lake Jackson. More

Routine appt Went for a routine oil change. Service personnel were friendly & helpful. They got our car out in no time! We’ve gone to this dealership for over 5 ye Went for a routine oil change. Service personnel were friendly & helpful. They got our car out in no time! We’ve gone to this dealership for over 5 years & have always been happy with the service. More

Good service Everything went real well, everybody who worked at Honda of Lake Jackson showed professionalism. I was pleased with the service I received from the Ji Everything went real well, everybody who worked at Honda of Lake Jackson showed professionalism. I was pleased with the service I received from the Jimmy Brannon who was more than happy to help me with my service needs. More

Lease a Pilot Best price with the best service in leasing a vehicle of our choice... the salesman Jessie Korsah kept his friendly demeanor as we changed our minds Best price with the best service in leasing a vehicle of our choice... the salesman Jessie Korsah kept his friendly demeanor as we changed our minds many times before making a final choice More

Dead battery shouldn’t take this long Car battery died. It was under warranty. Took battery to Honda, they tested it, and confirmed bad battery. If I wanted it covered by warranty, I had Car battery died. It was under warranty. Took battery to Honda, they tested it, and confirmed bad battery. If I wanted it covered by warranty, I had to bring the car. Me: “Car won’t start, dead battery”. Honda: “Need the car here to scan the VIN” Me again: “car won’t atart, the battery is dead. “ Am I the only one that sees the flaw in this process. Wouldn’t swap battery with me right there in front of them. I had to go back home w dead battery, reinstall it, get the other car and wait while I jump start the car, return to Honda and then wait 45 min for them to install. Not very customer focused process IMHO! More

Pleasing Had a good overall experience leasing our third car from Honda. We worked with two salesman that helped each other out due to a busy holiday season. Had a good overall experience leasing our third car from Honda. We worked with two salesman that helped each other out due to a busy holiday season. More

Prompt service I have taken my Honda Fit several times for service (new battery, service lights) and each time the guys in the service department addressed the issue I have taken my Honda Fit several times for service (new battery, service lights) and each time the guys in the service department addressed the issue quickly with no hassle at all. More