Honda of Lake Jackson
Lake Jackson, TX
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186 Reviews of Honda of Lake Jackson
Purchased this car from this dealership seven years ago. When I went for 105,000 service, the service writer couldn't even tell me whether the vehicle had a timing belt or a chain. I have a K & W air filte When I went for 105,000 service, the service writer couldn't even tell me whether the vehicle had a timing belt or a chain. I have a K & W air filter and they won't deal with it. The price of an oil change is very high. The service manager says that the oil should be changed every 3,000 miles (which I have always done) but General Manager, Rod Hall told me 5,000. Since I purchased my third Honda from this dealership the quality of service has deteriorated. Turns out I have a timing chain which didn't need replacement. The invoice was still nearly $600.00. Ouch! More
Dusty was very friendly in helping us chose our Pilot. A few days after buying one we realized that we wanted one with some more features and Dusty was very helpful in the exchange process. Honda of Lake J few days after buying one we realized that we wanted one with some more features and Dusty was very helpful in the exchange process. Honda of Lake Jackson has a 3 day return policy, and they honored it well. Dusty made a good effort to make sure we were happy with our vehicle, not just to sell us one and forget about us. Thanks Dusty. More
Lorenzo was very helpful and always ready to answer any questions we had. The sale transaction was not high pressure at all and everyone we worked with made the experience acceptable. questions we had. The sale transaction was not high pressure at all and everyone we worked with made the experience acceptable. More
Dusty was very helpful in suggesting the right vehicle for us. The CRV was perfect for our use and the cross-country drive we made within the month after purchasing it. Since then we have enjoyed travel for us. The CRV was perfect for our use and the cross-country drive we made within the month after purchasing it. Since then we have enjoyed traveling around Texas. The CRV handles well on the highway as well as providing a comfortable ride in town. We appreciate our long relationship with this dealership and have enjoyed our experience with all of the sales and service people here. We continue to recommend this dealership to our friends and family (even those living in Dallas!). More
Daniel was very professional, and helpful. Im sure like everyone else I didn't go to buy a car that day but Daniel is an "animal" simply meaning he is very good at what he does. A true asset to the dealers everyone else I didn't go to buy a car that day but Daniel is an "animal" simply meaning he is very good at what he does. A true asset to the dealership. Also the Finance Manager Chris B. was awesome made one of the most nerve raking times of buying a car fun. Still covered what he needed to but was making jokes and made it a whole lot easier. Great job by the staff. I have several friends who have recently bought a new Honda or are thinking about it soon. For those who are still thinking I will send them to Honda of Lake Jackson for sure. Very satisfied customer, keep up the good work. More
I came in for service the employees greeted me with a smile and were helpful, they did not try to sell me things I did not need. They did an inspection and allowed me to make the choices that were the be smile and were helpful, they did not try to sell me things I did not need. They did an inspection and allowed me to make the choices that were the best for me. I will use them to service my Acura again. Thank you More