Honda of Lake Jackson
Lake Jackson, TX
Filter Reviews by Keyword
By Type
186 Reviews of Honda of Lake Jackson
Prices for parts seem high. I suppose this is the norm. Service writers change frequently. I have little trust in their knowledge. Rus has worked on my Accord for years (1994 with 494,000 miles. Engine Service writers change frequently. I have little trust in their knowledge. Rus has worked on my Accord for years (1994 with 494,000 miles. Engine and transmission never repaired) He is very good. I can talk to him and inspect old parts at anytime. Sean is very friendly and followed my instructions. He called me on correct numbers and as soon as car was ready. This is the first time I have worked with him. Occassionally I visit with sales staff and have taken a couple of test rides in the last year. They have been helpful and are not pushy. More
My experience with this dealership and sales representatives was above Great, it was Awesome. They went above and beyond my expectations of customer service. The price was great and I wasn't p representatives was above Great, it was Awesome. They went above and beyond my expectations of customer service. The price was great and I wasn't pressured i was just presented the facts, which is what I wanted. They were so very friendly and I was in and out of there in a total of 2 hours. That is to find the car to fit my budget needs and papers signed and car rolling out of the parking lot. I was very impressed. The salesmen were very knowledgeable on their products. I will be telling everyone of my wonderful experince had at Lake Jackson Honda. It is great to know that this kind of dealership exists! They rocked it! More
I live in Amarillo, Tx and found the car that I ended up buying online. At first the ad didn't have any pics only a decscription of the car. I called and got in contact with Travis. I explained the situa buying online. At first the ad didn't have any pics only a decscription of the car. I called and got in contact with Travis. I explained the situation and he immediately went and took pics and sent them to me within minutes. The car was exactly as he described it and I appreciate his patience with us through the whole process of trying to buy a car. Travis has always gone the extra mile for us and we appreciate the professionalism and quality that Travis and the dealership gave us. I will definetly consider this dealership and Travis for any possible future purchases. Erik More
Called personally by service manager with an explanation of service and cost. A loaner car was provided both times the car needed to be in the shop. of service and cost. A loaner car was provided both times the car needed to be in the shop. More
I have bought 2 vehicles from Honda of Lake Jackson and was satisfied both times. However, this past car buying experience with them was above and behond my expectations. I spoke back and forth through ema was satisfied both times. However, this past car buying experience with them was above and behond my expectations. I spoke back and forth through email with the finance/internet manager, Thomas Krsak a couple of days before I went in and purchased my car. He was very helpful, friendly, prompt with answering my questions and requests. He gave me an internet price I could not refuse so I went in ASAP to start the buying process. I worked with both Thomas and salesman Julius Carter when I came to the store. Julius was very friendly, knowledgable of the vehicle and a pleasure to work with. I was in and out in about 2 hours with a brand new 2012 Honda Civic EX-L. I got a great deal, a great interest rate and a great trade in for my 2007 Ford Mustang. Before I left, Julius changed all the settings in my car to my preferences (the way the doors lock, unlock, overhead lighting timer, radio stations and even linked my cell phone to the bluetooth on the car. Love them and love Honda of Lake Jackson! More
Great people! Quick and honest people. I enjoy this store! The service people are very knowledgeable and treat me good. Thank you Honda of lake jackson! store! The service people are very knowledgeable and treat me good. Thank you Honda of lake jackson! More
Dusty is an excellent sales person and was very low pressure. He sat patiently while I did my own calculations and and was very friendly. they were very accomidating and any time he had to take time aw pressure. He sat patiently while I did my own calculations and and was very friendly. they were very accomidating and any time he had to take time away from me he was apologetic. The entire staff worked as a team and was very friendly. More
I have been shopping for a new car for about 3 months and visited many dealerships in the process. Honda of Lake Jackson and Dusty Cook were outstanding in their handling of the purchase of my new Honda Pi visited many dealerships in the process. Honda of Lake Jackson and Dusty Cook were outstanding in their handling of the purchase of my new Honda Pilot. Dusty was attentive, thorough, and very professional. Everyone at the dealership was helpful and friendly. I was very pleased with the deal offered and all of my questions were answered fully and promptly. I look forward to a long and satisfying relationship with the folks at Honda of Lake Jackson. More
Great overall experience I'm in sales so I have high expectations victor was friendly and helpful but not pushy and he let us lead the way. I would recommend this dealership! expectations victor was friendly and helpful but not pushy and he let us lead the way. I would recommend this dealership! More