Honda of Lake Jackson

Excellent I like the service, because The man his name Mike Richardson help me he’s very nice person.... if I need verything help everything from my vehicle I w I like the service, because The man his name Mike Richardson help me he’s very nice person.... if I need verything help everything from my vehicle I will be back thank for ur help More

Buying a Tahoe Victor made our car buying a wonderful experience. We mainly did everything online and he was great with getting our information and having everything Victor made our car buying a wonderful experience. We mainly did everything online and he was great with getting our information and having everything ready by time we were able to make the 1.5 hour drive there. More

Great customer service and knowledge of the car. Was very impressed with their knowledge of the vehicle i wanted to purchase. Answered all my questions and I felt very comfortable with everyone I dea Was very impressed with their knowledge of the vehicle i wanted to purchase. Answered all my questions and I felt very comfortable with everyone I dealt with. More

" team work" Due to an accident,we were forced to visit your dealership a little earlier than expected. Not knowing exactly what our insurance would do , David beg Due to an accident,we were forced to visit your dealership a little earlier than expected. Not knowing exactly what our insurance would do , David began working with us in order to understand our needs. He & the rest of your "TEAM" worked together in order to get us in a vehicle that we not only like but, has financing with the payments that helps us with our current budget.This TEAM worked in a manner that should make ALL employers happy. We are appreciative of Lake Jackson Honda & will definitely recommend you to others. More

Great Car Buying Experience Great car buying experience! No pressure and very knowledgeable sales persons. Manager worked with us to get price we needed for our car. Would hig Great car buying experience! No pressure and very knowledgeable sales persons. Manager worked with us to get price we needed for our car. Would highly recommend buying from this dealership. More

Oil change Thank you for changing my oil and then calling me when my car was ready! Always a good experience with the guy that helped me today. Thank you for changing my oil and then calling me when my car was ready! Always a good experience with the guy that helped me today. More

Salesman of the year Comforting experience. We had a Great salesman! He knew all his facts and answered all our questions thoroughly . Definitely helped us put all our fea Comforting experience. We had a Great salesman! He knew all his facts and answered all our questions thoroughly . Definitely helped us put all our fears of buying a new car aside and gave us the confidence we needed to actually commit and purchase a new car. He mentioned he was new but we would have never guessed with all his knowledge of the vehicles and financing information. I highly recommend buying from Honda but even more so I recommend taking your journey of finding and buying the right car with mr. David bronikowsky! He made our experience the best it could of possibly been. We probably would have never gone through with our purchase without him taking the time to educate us and explain every little detail! More

Pricing mistake? They have a used 2016 Nissan Murano Platinum that was advertised on their website and others at a price that was at the low range per NADA and KBB. T They have a used 2016 Nissan Murano Platinum that was advertised on their website and others at a price that was at the low range per NADA and KBB. The dealer's description says "PRICED TO SELL QUICKLY! Research suggests it will not be available for long. *Low Miles*...Honda of Lake Jackson prides itself on value pricing its vehicles and exceeding all customer expectations!..." I drove over 100 miles to test drive this vehicle. The salesman was nice and we took the vehicle for a test drive. He then suggested I take a look at a new Honda CRV, so I let him show me a couple of new cars, but did not test drive either one. I asked him to draw up the paperwork on the Nissan with my car as a trade-in. I was shocked when he presented me with a price for the Nissan that was $4,445 more than their advertised price....and that was before any of the other fees and taxes were added in!! I asked him to explain why the price was more than the advertised price and he asked me to show him the advertisement. I went out to my car and brought back the printed advertisement that had been printed from another website. He took it to his sales manager who then came to tell me that he wasn't aware that the car was being advertised on the internet for that low price and implied that the website I used to print out the advertisement was at fault. He said he couldn't sell it to me for that price. I told him that his dealership website had the same vehicle listed at that same price and he verified that he had checked his website before talking to me and confirmed that I was correct. His dealership's website had posted this car for sale at the same advertised price as what was printed on the paper I brought with me. He flatly refused to honor his own advertised price and tried to redirect the blame on another company when in fact the advertised price originates with his dealership. The other websites pull their information from his website. He knows how this works, and so do I. His explanation was disingenuous. This is poor business practice. More

Service was on time. I was called when vehicle was ready. All of my concerns were addressed. Everyone was friendly and eager to assist me. was on time. I was called when vehicle was ready. All of my concerns were addressed. Everyone was friendly and eager to assist me. More

Servicing my honda Jimmy Brannon is the guy that I usually talk to when calling to set up an appt to service my vehicle. He’s friendly and easy to talk to and thorough Jimmy Brannon is the guy that I usually talk to when calling to set up an appt to service my vehicle. He’s friendly and easy to talk to and thorough on going over my service performed and any problems that may occur during visit. Everyone in the service dept are friendly when dealing with them. This service dept has serviced my Honda since I purchased it in nov 2008. Never have had an issue with them. More