Honda of Clear Lake

The service department always shows the most professional courtesy, service and follow-up service when required. I will not take my Accord anywhere else, even for the yearly inspection. I trust they will mak courtesy, service and follow-up service when required. I will not take my Accord anywhere else, even for the yearly inspection. I trust they will make my service experience a total satisfactory experience. More

Orey Roberts is my service advisor. He is always helpful and courteous in my interactions with him. I appreciate having one person I can call and to whom I can speak when I need something for my vehicle. and courteous in my interactions with him. I appreciate having one person I can call and to whom I can speak when I need something for my vehicle. Please share with him my gratitude for the service he provides. More

Troy treats customer like a family. I am very pleased with his service. He has worked my vehicle and know about my vehicle very well so I dont even need to explain in details. if something goes wrong. t with his service. He has worked my vehicle and know about my vehicle very well so I dont even need to explain in details. if something goes wrong. thank you, More

Mr. Guillory was very helpful, friendly, and Mr. Guillory was very helpful, friendly, and knowledgeable. He fixed everything that was needed on my 2001 Honda CRV. I feel confident that it is i Mr. Guillory was very helpful, friendly, and knowledgeable. He fixed everything that was needed on my 2001 Honda CRV. I feel confident that it is in tip top shape for the road. Also, it was washed and detailed like new when I pick my car up. More

They did not change oil when that was the reason I took the car includig routine maintenance. They are always trying to find things to do and charge for it. When we called them back about not changing the the car includig routine maintenance. They are always trying to find things to do and charge for it. When we called them back about not changing the oil after we took the car home, they started questioning us instead of acknoledging their mistake. They tired to make it appear as if it was our fault. When I asked my husband to talk to the manager, who also intially tried to make it appear as if oil change is not part of routine maintenance, then asked us to go back (30 min drive to get to this dealership for us one way)and they would do it at quick lube change station. When I got there, whole new quetions started. I asked them to call the manager and ask him, but they would not do it. It was so aggravating. I had to start out all over again fending accusation that may be the oil did not need changing!! This past week our second car had oil llight get on when we were out of town and when we cheked, there was no oil at all. We had done oil change in december and prior to that in August 2011 in that car. We had to take it to oil changing place and no leak was found. Now I am wodering if those two times oil was really cahnged in this car at the this dealership or they just put the sticker. I will not take my cars back here and will not buy a new car at this dealership either. More

I was very pleased to work with Orey and he explained the service procedures associated with maintaining the car in warranty and made my first visit a pleasant one. I intend to work with him as my Service A service procedures associated with maintaining the car in warranty and made my first visit a pleasant one. I intend to work with him as my Service Advisor in the future. The oil was changed as requested, the service was quick, and the car was appropriately maintained in a clean condition. More

We have always received excellent service at this dealership. Eddie is always very professional, friendly and prompt. The facility is clean and the staff is friendly and helpful dealership. Eddie is always very professional, friendly and prompt. The facility is clean and the staff is friendly and helpful More

BUYER BEWARE!! I contacted Scott Campbell, internet sales manager at HONDA OF CLEAR LAKE. He offered to sell me a 2009 Honda Civic with 3k miles for $14000. I ran a carfax and the MILES HAD BEEN ROLLED BACK. manager at HONDA OF CLEAR LAKE. He offered to sell me a 2009 Honda Civic with 3k miles for $14000. I ran a carfax and the MILES HAD BEEN ROLLED BACK. When I informed him his reply was "It's still the cheapest car within 500 miles. Maybe I should look for a car with more miles" VIN #2HGFA16379H340576 He said I should not drive there but lifeflight myself there for a deal that good. I think people need to lifeflight themselves away from Clear Lake Honda to avoid getting ripped off. Instead of apologizing and having concern he was rude, like it was myfault that my carfax showed the mileage changed approx 25k miles when Honda bought it back. I came to the dealer with credit approval from my credit union. I thought this place was reputable and I had faith of getting a quality car but I guess all car businesses are the same no matter where you go. More

Took in Pilot for oil change. Purchased Pilot from this dealer. Discussed other recommended service with with service rep Joe Robinson. Very satisfied with his explanation/comments, had service work comple dealer. Discussed other recommended service with with service rep Joe Robinson. Very satisfied with his explanation/comments, had service work completed. All pricing explained. Work done quickly, no problems. More

I received awesome service, customized to my vehicle. I purchased my Honda at Clear Lake and will definitely make my next purchase there since the staff and care they give to the customers is exceptional! purchased my Honda at Clear Lake and will definitely make my next purchase there since the staff and care they give to the customers is exceptional! Great job guys!!! More