Honda of Clear Lake

I just bought my new Civic Coupe with them today. It was a pleasant experience. I really enjoyed working with Doug Dahlstrand and his manager, Bennett Johnson. They have been helpful, straight forward and v a pleasant experience. I really enjoyed working with Doug Dahlstrand and his manager, Bennett Johnson. They have been helpful, straight forward and very cool with a demanding customer (like me, i know I am). Doug even made extra efforts to make all arrangements ahead of time to save my time at the dealership. I look forward to having the similar level of service at Customer Services later. Strongly recommend the team of Ben and Doug when you buy with Honda of Clear Lake. More

I have always had a pleasant experience with the service department. I have bought 1 new car from this dealership also and had a good experience back in 1999. The service department has either given me a lo department. I have bought 1 new car from this dealership also and had a good experience back in 1999. The service department has either given me a loaner car or shuttled me home when needed. They communicate well also. More

I had a great experience with Honda of Clear Lake and especially Eddie Guillory. Eddie was extremely professional, courtious and knowledgable. I have an older model (1999) civic which I brougt in for s especially Eddie Guillory. Eddie was extremely professional, courtious and knowledgable. I have an older model (1999) civic which I brougt in for service. Eddie took great care of me beginning with my phone call to schedule service, through the entire process, until my vehicle was completed. My vehicle was thoroughly inspected, then Eddie sent me an e-mail with all the findings, explaination of service and an action plan to correct issues found. He then discussed the repairs needed with me over the phone, for which I agreed to, ordered the parts and alerted me via e-mail when the parts arrived. He arranged for me to have a loaner vehicle, which was greatly appreciated! On top of the great customer service, my vehicle was repaired correctly! I now have peace of mind, knowing that my vehicle is in tip-top-shape! Excellent customer service - I would recommend Honda of Clear Lake to everyone! More

Unscupulous behavior. Lying to get you in their business, misleading, no integrity or moral character. HTey lied abou t what they would pay us for a used vehicle to get us in the business, mislead us for 3 w misleading, no integrity or moral character. HTey lied abou t what they would pay us for a used vehicle to get us in the business, mislead us for 3 weeks, promised a price was good for 60 days. We went in to sell our deceased mother's car. THey Told us we had to have the title changed into my name to sell the car and then once we did and we went back ot the to close the deal. they told us they could only pay a much lower amount, in fact $2,500 less thatn wha they told us was good for 60 days. They are scam artists, liars, and can't be trusted. We lost 2 sales on the car because we had to wait on a title they told us had to be changed which in fact did not have to be done, according to the Brazoria County Title office. We have bought our last 3 cars here because of their sales person A.J., how is wonderful and delivers excellent customer service. He has integrity, good moral character and is honest. But due to the way we were treated we will never step foot in their dealership again and I will not recommend the dealer ever again as we have been doing for the last 7-8 years since our first visit. More

Joe was very helpful. When the car could not be ready on time, he quickly arranged for a longer car. Thanks for making it a good experience. time, he quickly arranged for a longer car. Thanks for making it a good experience. More

Service was begun by the technician at the scheduled time and in a timely maner. Clean shop area. Great customer service from the service advisor. and in a timely maner. Clean shop area. Great customer service from the service advisor. More

I always recieve excellent service when coming to Honda of Clear Lake. The staff are always helpful and I never feels as though i'm being taken advantage of. Great service at affordable pricing. of Clear Lake. The staff are always helpful and I never feels as though i'm being taken advantage of. Great service at affordable pricing. More

The service was polite, efficient,and done well. The oil change was completed in half an hour. There were problems that needed correcting. This was explained to me, and I gave approval. The corrections w change was completed in half an hour. There were problems that needed correcting. This was explained to me, and I gave approval. The corrections were made quickly,and efficiently. I appreciated the fact that they parked the car as close as possible so I didn't have to go far in the rain. More

Awesome customer service. Quick oil change. I was in and Awesome customer service. Quick oil change. I was in and out in 30min. Tony in the service dept is great! Very knowledgable and helpful. Thankfully Awesome customer service. Quick oil change. I was in and out in 30min. Tony in the service dept is great! Very knowledgable and helpful. Thankfully I got the lifetime oil change with the purchase of my vehicle. So i dont have to deal with anyone else on my servicing of my vehicle. Thanks Tony! More

This place left me in a miserable mood, it's dirty, dingy, and unprofessional offices make it feel subpar. It's staff is even worse. Kimberly finance basically lied to get me to go in just so I can sp dingy, and unprofessional offices make it feel subpar. It's staff is even worse. Kimberly finance basically lied to get me to go in just so I can speak to an arrogant and irritating salesman who would look at me like I was stupid. Don't go here and expect to be treated with respect. More