Honda Village

Great customer service!! I've just recently purchased a vehicle and I had the best salesman! January was so kind and helpful and was willing to answer any questions I had, I'l I've just recently purchased a vehicle and I had the best salesman! January was so kind and helpful and was willing to answer any questions I had, I'll definitely be coming back for my next purchase! More

Wow!! I had an amazing experience searching for cars the other day here. Al Colon was a huge help and displayed excellent customer service. Although I didn' I had an amazing experience searching for cars the other day here. Al Colon was a huge help and displayed excellent customer service. Although I didn't buy, I would definitely come back and refer his service to my peers. More

Al Colon! Although I did not purchase a vehicle, sales rep Al Colon was nothing short of amazing. He did not give me any hassle and even though I was interestin Although I did not purchase a vehicle, sales rep Al Colon was nothing short of amazing. He did not give me any hassle and even though I was interesting in purchasing, he did not push and instead gave me plenty of information to help me make an informed decision. I really appreciated that. Very knowledgable and has some great customer service. I WILL BE BACK! THANK YOU AL! More

Excellent Customer Service I've been in the market for an upgrade and have been to MANY dealerships, however the customer service that I received from January was one to write a I've been in the market for an upgrade and have been to MANY dealerships, however the customer service that I received from January was one to write about. Not only was he knowledgeable about every aspect of the car, but his patience and willingness to work WITH us was outstanding. I highly recommend him. More

great place to buy a car Joshua Fink was great to work with. The car we originally wanted was sold before we got there but he found another one for us right away. He was very Joshua Fink was great to work with. The car we originally wanted was sold before we got there but he found another one for us right away. He was very patient, professional and very knowledgeable about the Honda brand. Would go back there in the future for another car and service. More

Buyer beware Make sure you do your homework and have your price and financing numbers figured out before going in. They would not let us arrange our own financing Make sure you do your homework and have your price and financing numbers figured out before going in. They would not let us arrange our own financing and insisted we go through their process so they could try to pack on more to our loan. They successfully wasted over 3 hours of my time (and even more of my wife's time) rather than allow me to use my own financing that was prearranged and would have been SO MUCH EASIER! In short, they took a simple process and made it difficult! I truly believe if we hadn't done all our homework to know we were getting a good price on the car and knowing what finance terms we qualified for they most certainly would have tried to take us for a ride. Buyers should definitely beware when dealing with this dealership! More

FANTASTIC car buying experience! I had been looking to go back to a Honda for months. I have purchased 10 vehicles in the past 15 years, and have owned 5 Hondas previously. I saw the I had been looking to go back to a Honda for months. I have purchased 10 vehicles in the past 15 years, and have owned 5 Hondas previously. I saw the car I wanted on Carsguru.com. In fact, I saw many cars in which I was interested in. I even drove a new Honda Accord Coupe a week prior to going to Honda Village in Newton, MA to rule out my wanting a new 2016 car. I went to Honda Village on Sunday, it was a 1.15 minute drive from NH where I reside. I walked in and was greeted by the receptionist who told me Joshua Fink would be my sales strategist. His sincere hand shake and genuine smile told me this would be a great buying experience. I held in my back pocket the fact that I was a seasoned car buyer who, in one of her past lives (over 20 years ago!), sold cars for a very prominent car dealership in Maine. In other words, I knew the game. As we were walking toward the vehicle, Josh had already asked me the essential questions that informed him about my vehicle "wants". Josh was all business and there was no need for anybody to know "the game":) He was professional , kind, a true gentleman in fact, extremely knowledgeable about the vehicle and a great listener without prying into one's life. I was trading a not-so-desirable vehicle (not a Honda) with very high milage. At no point, my sales strategist nor the sales manager, Dave, made me feel that my car was inadequate for trading. The transaction went very smoothly. These gentlemen have a great sense of humor too! Once we shook hands on the deal, I told Josh that "I needed to come clean" and explained that I had some knowledge of the car business. He actually welcomed the news and we started exchanging car "stories". While waiting for the transaction and financing to go through, Josh and I had a great conversation about balancing family life and work. This man is a family man with great values! Those values come through in his work as well. It was like talking to a newly found close friend! Josh is for real! When I sat down with the finance manager, it was as smooth and pleasant as with Josh. I was explained what my options were and never felt pressured to "sign on the dotted line". Before I knew it, I was on my way home (with much easier directions provided by Josh!), jumping with joy at the thought that I was IN my new dream car... I would have welcomed my ride home to be 3 hours! I will return to Honda Village and will send friends and family to Joshua Fink knowing that he will take good care of them. I recommend this dealership and sales team! Thank you for helping me get my dream car! . More

Top notch every time I have purchased several vehicles over the years at Honda Village. I am never disappointed. I have always found them to be fair and reasonable in ev I have purchased several vehicles over the years at Honda Village. I am never disappointed. I have always found them to be fair and reasonable in every transaction. Highly recommend Joshua Fink. He helped make my most recent purchase a great one. I will be back! More

Wonderful car buying experience Having been a Honda Pilot driver since 1988, the experiences at Newton Honda was terrific. Josh Fink was the sales strategist I worked with. His k Having been a Honda Pilot driver since 1988, the experiences at Newton Honda was terrific. Josh Fink was the sales strategist I worked with. His knowledge of the vehicle across the many finish lines is helpful. Josh is a gentleman and he was a pleasure to work with.. On the Test drive he allowed the Pilots' new style, and configuration to "speak" to this currently Pilot EXL driver.. He interjected softly while in motion that the vehicle sensing and road feel is an improvement to the Pilot. I loved the ride... Newton Honda likes to get great people in great Honda vehicles. I appreciate that. Especially learning the car buying experiences is right up there with the high quality of their service department which has been utilized for maintenance for several year with other Pilots and accords. I would also like to share that it is appreciated from the moment I had started the experience to my being given the keys to drive into the sunset.. Everyone, Josh, Jason, receptionist and the other managers and financial people were helpful and placed a SUV in my hands... The price, the experience and the vehicle are all five (5) star. Brent More

Great experience Had a great experience buying our second car from Honda Village and from Peter Ly. Very quick and smooth process (transaction agreed in 10 minutes on Had a great experience buying our second car from Honda Village and from Peter Ly. Very quick and smooth process (transaction agreed in 10 minutes on the phone), fair price, flexible on delivery timing. When there was a discrepancy in miles driven, Honda compensated me fairly for it. Overall, highly recommend working with Peter - it was an absolute pleasure. More