Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hollywood Kia
Hollywood, FL
8,003 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,003 reviews
October 23, 2026
I have three months left on my current Kia lease, and I've been receiving nonstop calls from multiple people at Hollywood Kia trying to get me into a new vehicle. I eventually spoke with Valentin, who I've been receiving nonstop calls from multiple people at Hollywood Kia trying to get me into a new vehicle. I eventually spoke with Valentin, who I understand is a manager at the dealership. I explained my entire situation, including that I wanted to trade in my current leased vehicle early. I was very upfront about my budget: **my monthly payment needed to be under $600, including the trade-in of my existing lease.** Valentin assured me that there were numbers we could work with. I made it clear that if he could make that happen, I would come in that same day or on Sunday to finalize the deal. Over the following days, I continued receiving calls, appointment requests, and messages from different people at the dealership. Despite already explaining my situation and budget, the calls just kept coming. Fast-forward to today. I received yet another call, this time with numbers that were higher than what we had discussed. When I brought up Valentin's earlier assurances, things took a completely different turn. Valentin called me and essentially told me that the numbers I was asking for were impossible, that he had hoped I would be more flexible, and that **if I expected those numbers, I shouldn't waste my time coming into the dealership.** What makes this particularly frustrating is that I have the entire conversation documented in iMessage, including screenshots. I was crystal clear from the beginning about my budget. I even explicitly told him that if the payment was a dollar over what we agreed upon, I would not move forward with the deal. There was absolutely no misunderstanding about my expectations. **If those numbers were never realistic, why tell me otherwise? Why repeatedly encourage me to come into the dealership, make appointments, and rearrange my schedule, only to tell me at the last minute that what we discussed was impossible?** I understand that dealerships want to make sales, and I understand that not every deal is going to work. That's perfectly fine. What I don't appreciate is being led to believe that we have an agreement when apparently we never did. This entire experience has been incredibly frustrating and has completely turned me off from doing business with Hollywood Kia. I would have much rather been told upfront that my budget wasn't achievable than have my time wasted with promises that couldn't be delivered. **Respect people's time, be transparent about the numbers, and don't make promises just to get someone through the door.** That's not how you earn a customer's business, especially someone who was genuinely ready to come in and sign a new lease. More
by Shmuel
Employees Worked With
Valentin
Verified CustomerOctober 22, 2026
Service was quick and efficient. My service provider/ guy manny was very proactive on keeping me updated throughout getting service completed. My service provider/ guy manny was very proactive on keeping me updated throughout getting service completed. More
by Yureka
October 21, 2026
Very nice and made sure I had a great first service. I had no issue I had no issue More
by LSOIVILIEN
Employees Worked With
October 18, 2026
Carlos Salazar made the transition from my old lease to my new lease seamlessly. He stayed in contact with me for over a month until I was ready to come trade. He gave me fair pricing, found the color car my new lease seamlessly. He stayed in contact with me for over a month until I was ready to come trade. He gave me fair pricing, found the color car I wanted and helped me set up my new software. He is an excellent salesman and has a wonderful beside manor. Laura Lee stopped by during my transaction to make sure everything was going appropriately. She was a joy to work with as well. This is my fifth card with Hollywood Kia and each time it just gets better. Thank you for your professionalism. It is greatly appreciated. More
by tnbella2000
October 18, 2026
Carlos made the transition from my old lease to my new lease seamlessly. He stayed in contact with me for over a month until I was ready to come trade. He gave me fair pricing, found the color car I wante lease seamlessly. He stayed in contact with me for over a month until I was ready to come trade. He gave me fair pricing, found the color car I wanted and helped me set up my new software. He is an excellent salesman and has a wonderful beside manor. More
by tnbella2000
October 16, 2026
Jason Raffo is an amazing Service Advisor. He saved me thousands of dollars in repairs by working with Kia to replace a recalled engine. I was so worried about how I was going to get to work a He saved me thousands of dollars in repairs by working with Kia to replace a recalled engine. I was so worried about how I was going to get to work and he handled everything. I didn't miss a day of work and didn't spend any time worrying as soon as he took over. I highly recommend this dealership and Mr. Raffo. More
by TB
