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HiLine Motors

Plano, TX

2.6
31 Reviews

4480 W Plano Pkwy

Plano, TX

75093

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31 Reviews of HiLine Motors

February 19, 2024

I recently had the pleasure of purchasing a 2017 Tesla Model S 90D from Hilinemotors, and I cannot speak highly enough of my experience. From start to finish, Ameen, the salesman who assisted me, went abo More

by Carlos Cortes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ameen
January 24, 2024

Overpriced cars. Make sure to take your vehicles to an independent mechanic and have them inspected prior to purchase. Resetting a check engine light and claiming its More

by Michael Badgerson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve is a crook
January 19, 2024

Treated my brother like crap. Car was in horrible condition. Salesman did not want to " waste his time" appraising my car. More

by Reid Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
didn't give me his name
January 01, 2024

I bought a 2016 Land Rover LR4 in late August 2023. This dealership is an absolute disgrace, and their actions border on fraudulent. The car they sold me was a ticking time bomb, riddled with undisclo More

by Stefano Paggetti.
Recommend Dealer
No
Employees Worked With
Tommy, Gabe
December 22, 2023

My sales man Raymond gave me great service in and out very detailed and professional More

by wwjbdo2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Fuentes
September 27, 2023

I don't know what to say about my great experience with Hilinemotors and my salesman, Bob. I bought a Hummer H2 back in 2021. it was $10,000 below market value and had no accident. It was very clean it had More

by Ameen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob
September 27, 2023

sleezy company. .misrepresented the car, would not correct anything. took the car back the next day and they would not repair anything. said they would send me a owne More

by duke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
steve
September 19, 2023

if zero stars were available that's what they would get. every word every other review has written is true. communication completely stops once they get the money paperwork didnt get sent until the very More

by watchingyou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve, Gabe, Tommy
September 02, 2023

After my first review and being contacted by the Sales rep, Tommy, I am changing my review to a 5 star! If you want to deal with a despicably crooked company, I hightly reccomend HiLine Motors! Quote fro More

by 1godintx
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tommy
Sep 02, 2023 -

1godintx responded

After my first review and being contacted by the Sales rep, Tommy, I am changing my review to a 5 star! If you want to deal with a despicably crooked company, I hightly reccomend HiLine Motors! Quote from Tommy's txt: "We didn't even make anything off your Car , couldn't even by my baby anything with that cheap commission ." How is that for after-purchase customer service! To be totally fair to Tommy, and per his suggestion, I should call out everyone involved ... so here goes... Steve Salerno sent the "Doctored" docusign showing that HiLine owed nothing else on the car. When questioned, Steve said, "we are way beyond that." General Sales Manager, Gabe Deleon replied to 1 of several emails requesting clarification of costs in writing. NOW to be totally fair to both Steve and Gabe, I don't believe either had knowledge of Tommy's promises. I believe that they were simply working out of common business practices with needed information being withheld.

September 02, 2023

Well now back to a 1 star simply due to 0 stars is not an option. It appears that calling out the misbehavior (outright lying by their sales staff) makes customers, “racist”. I had no idea that lying was a More

by 1godintx
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Tommy