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Hewlett Volkswagen

Georgetown, TX

4.9
236 Reviews

7951 Hewlett Loop Road

Georgetown, TX

78626

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236 Reviews of Hewlett Volkswagen

March 01, 2016

Great customer service and price too! Jay Wilson was very friendly and did not pressure us to buy. He gave us an informative test drive. Told us a lot about the Jetta Sport and gave us an More

by murphdude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Benson, Larry Chabert, Jay Wilson
December 24, 2015

Cordial and competent I brought my Golf Mk7 TDI in to Hewlett VW for three reasons: 1. to validate the VW Goodwill cards. 2. to diagnose and rectify a noise which tur More

by HRichards
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Branham, Jay Flores
December 05, 2015

I was a great experience dealing with all the employees. I bought a Volkswagen Tiguan and the service I received at Hewlett was outstanding. Everyone was so nice and courteous. I would recommend them to my More

by maxie109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Frunza, Samantha Gomez, Jonathan Blank, Doris Flores, Debbie Benson, Larry Chabert, Jay Wilson
November 24, 2015

Unhappy 3 time VW customer- so much for loyalty I have had a fantastic experience up to this point with VW. VERY frustrated at this point because they are using the diesel controversy to raise thei More

by Not a fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barry Westover
Nov 24, 2015 -

Hewlett Volkswagen responded

Dear Not a Fan: We are sorry that we disappointed you during your last visit. We certainly want to do everything possible to assist a guest who has leased three Volkswagens in a row. It sounds like we need to have a second look at your lease proposal. We don’t have your name and may be guessing here about the vehicle involved. Here is what we recall. Vehicles that have been damaged in an accident can be expensive to turn in early on a lease. Accident reports and damage will depreciate a vehicle, even if it is repaired. It may be best to wait till the end of lease term for the return so you can rely on the bank’s guaranteed value under your lease. Then your new payment will be more in line with your expectations. Please contact me directly. I can assist you personally to see if there is a way to find an acceptable lease for you today. Sincerely, John Chauvin General Manager Hewlett VW 512-681-3526 john@hewlettvw.com

September 16, 2015

Above and Beyond The staff at Hewlett Volkswagen is truly amazing. I am new to Volkwagen having driven Fords for 35 years and had trouble figuring out which car was b More

by John 58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Hill, Gabriel Frunza, Samantha Gomez, Thomas Worsham
September 12, 2015

Purchase of a 2016 Tiguan S We worked with both Jay Wilson and Bob Grimes for the sale of a 2016 Tiguan S. Both sales consultants were very informative and professional in repres More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Wilson and Bob Grimes, Jonathan Blank
August 31, 2015

Customer for life This is our second car with Hewlett VW-- my wife had a terrible accident in the first car, a Hyundai, just last week but was unhurt. The sales process More

by AlexB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Hill, Doris Flores, Debbie Benson
August 27, 2015

Best VW buying experience in Austin. I bought a 2016 GTI from Jay Wilson. Great car buying experience. Jay emailed me to let me know the car was available and had it available to drive More

by ge_off
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Wilson, Brett Hill, Samantha Gomez, Jay Flores
August 27, 2015

Not just one but two. I went into Hewlett VW in Georgetown because I knew I needed a new car as mine was failing me. I had he pleasure of getting Bekka Kotzur as my autome More

by Hoyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Frunza, Bekka Kotzur
August 27, 2015

Love my red Jetta Bekka brought the right car to my attention, love at first sight.... She's very professional and took the time to explain all my questions. Gabriel More

by Amles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Frunza, Bekka Kotzur
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