Hewlett Volkswagen
Georgetown, TX
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236 Reviews of Hewlett Volkswagen
Great customer service and price too! Jay Wilson was very friendly and did not pressure us to buy. He gave us an informative test drive. Told us a lot about the Jetta Sport and gave us an Jay Wilson was very friendly and did not pressure us to buy. He gave us an informative test drive. Told us a lot about the Jetta Sport and gave us an experience of the performance as well. We were sold on this model. The car was not on the lot but in transient. We came back finished some paper work with Larry Chabert. Larry was patient and kind answering all our questions about pricing and extended warranties. And thank you Debbie Benson for a warm welcome and having a car ready for us to test drive with our name on it - reserved for us! How nice is that!! Made us feel like VIP. The car came straight off the transport truck...talk about brand new. More
Cordial and competent I brought my Golf Mk7 TDI in to Hewlett VW for three reasons: 1. to validate the VW Goodwill cards. 2. to diagnose and rectify a noise which tur I brought my Golf Mk7 TDI in to Hewlett VW for three reasons: 1. to validate the VW Goodwill cards. 2. to diagnose and rectify a noise which turned out to be caused by a faulty recirculation flap motor. 3. to determine whether the radio module is compatible with a VW backup camera and to get a quote for the cost of installing it. All three issues were taken care of cordially and expeditiously. More
I was a great experience dealing with all the employees. I bought a Volkswagen Tiguan and the service I received at Hewlett was outstanding. Everyone was so nice and courteous. I would recommend them to my I bought a Volkswagen Tiguan and the service I received at Hewlett was outstanding. Everyone was so nice and courteous. I would recommend them to my family and friends. More
Unhappy 3 time VW customer- so much for loyalty I have had a fantastic experience up to this point with VW. VERY frustrated at this point because they are using the diesel controversy to raise thei I have had a fantastic experience up to this point with VW. VERY frustrated at this point because they are using the diesel controversy to raise their prices. I was quoted with a price increase of more than $200/ month when my lease ended ON THE SAME CAR. To make matters worse, I was told I had negative equity on my current VW lease due to a few scratches and door dings. I was told the price would go down significantly if I got it fixed. I spent over $1000 getting those dings fixed (by Hewlett) only to return the car and be told I still have the same amount of negative equity. Even with repairs, being under 15k on my mileage, I was told that there was nothing more they could do for me because of "one man's terrible mistake". My car isn't even a diesel and I don't know how this effects my particular car. SERIOUSLY! I have leased 3 VW in a row and have never felt more scammed. Extremely disappointed and will be taking my business. More
Above and Beyond The staff at Hewlett Volkswagen is truly amazing. I am new to Volkwagen having driven Fords for 35 years and had trouble figuring out which car was b The staff at Hewlett Volkswagen is truly amazing. I am new to Volkwagen having driven Fords for 35 years and had trouble figuring out which car was best for my needs. The staff bent over backwards and did not rest until they were sure I was happy. I have never seen a dealership go above and beyond like Hewlett did. Thanks! More
Purchase of a 2016 Tiguan S We worked with both Jay Wilson and Bob Grimes for the sale of a 2016 Tiguan S. Both sales consultants were very informative and professional in repres We worked with both Jay Wilson and Bob Grimes for the sale of a 2016 Tiguan S. Both sales consultants were very informative and professional in representing Hewlett Volkswagen and providing us with the information we needed to make an informed decision in purchasing a 2016 Tiguan S. The specific vehicle that we wanted was not on the lot, but within 24 hours they had located one 125 miles away and had it transported to their lot. Jonathan Blank processed the loan application through VW Financing and he did outstanding job in securing a loan product that was very competitive with what we had been quoted from our local bank. They're nice guys at Hewlett Volkswagen and It was worth the ride up to Georgetown, Texas to have a very productive and pleasant car buying experience. Thanks, Adam Roman More
Customer for life This is our second car with Hewlett VW-- my wife had a terrible accident in the first car, a Hyundai, just last week but was unhurt. The sales process This is our second car with Hewlett VW-- my wife had a terrible accident in the first car, a Hyundai, just last week but was unhurt. The sales process both times has been hassle and haggle free. I've walked out feeling like I got a good deal both times, and the process was painless. Hewlett and it's staff were extremely accommodating and willing to work with me even after hours to make sure my wife would be able to get to work even after the accident. I've been so pleased with both the used and the new car buying process at Hewlett VW that I've preordered our third car from the dealership, a Golf R. You have a customer for life. More
Best VW buying experience in Austin. I bought a 2016 GTI from Jay Wilson. Great car buying experience. Jay emailed me to let me know the car was available and had it available to drive I bought a 2016 GTI from Jay Wilson. Great car buying experience. Jay emailed me to let me know the car was available and had it available to drive promptly when I arrived. Jay was extremely knowledgeable about the great in car technology new for this year in the GTI. They were very fair with evaluating my trade in and gave me a very reasonable price on my GTI. Car was extremely clean upon delivery. A first for any new car I have ever purchased. More
Not just one but two. I went into Hewlett VW in Georgetown because I knew I needed a new car as mine was failing me. I had he pleasure of getting Bekka Kotzur as my autome I went into Hewlett VW in Georgetown because I knew I needed a new car as mine was failing me. I had he pleasure of getting Bekka Kotzur as my automediator. You know, the person that matches you with the right car. She was busy, so Bekka allowed me to take my mom for a ride. We both immediately knew Volkswagen was the way to go. Next, Bekka brought mom a different car, one that she pulled just for her and I had her drive that one. She was in total awe of how it handled. We've been Toyota people for decades and now we made the switch to German ingenuity and decided to get rid of both cars. So Bekka worked her magic and when we left Hewlett that afternoon, we didn't leave with one, but two VW's. More
Love my red Jetta Bekka brought the right car to my attention, love at first sight.... She's very professional and took the time to explain all my questions. Gabriel Bekka brought the right car to my attention, love at first sight.... She's very professional and took the time to explain all my questions. Gabriel explained in every detail which coverage would be the best one for me. Very pleased that when I left the Agency. Selma G. More