Hewlett Volkswagen

If you're looking for folks that care- Best service I've ever received anywhere! Everyone was helpful and making sure I was being helped. They went beyond normal to help me with car and wit Best service I've ever received anywhere! Everyone was helpful and making sure I was being helped. They went beyond normal to help me with car and with getting stuff in and out of cars. My grandson loves your toy room-which really helps too. I have already told everyone I have seen that if I ever need another car-it will be from this dealership. Thank you guys for hiring people that appear to be sincere in helping customers beyond what is expected. More

Best Car Buying Experience We were "walk-ins" into the Dealership and were greeted by Barry. I just wanted to show the Touareg to my wife because we talked about it on our way d We were "walk-ins" into the Dealership and were greeted by Barry. I just wanted to show the Touareg to my wife because we talked about it on our way down from Dallas. Barry showed us the car and told us he had a great CPO model. After a test-drive we were hooked on the car. Absolutely no pressure or other sales tactics were used which is something unheard off at least for us. We have gained a new friend that day. For the next few days we were visiting all Dealerships in the area which had Touaregs for comparison shopping purposes. Besides the fact that none had an acceptable unit we were appalled on how some other dealers conduct business, especially the one in South Austin. I called Barry and we settled on the final terms of the deal. We picked up our Treg two days ago and the whole process was a breeze and very pleasurable even the paperwork with Gabriel. I can only praise this dealership and it will be our first and only destination next time we need a car. Thanks so much for restoring the image of car dealerships ! We are impressed. More

Buying a new car is not like it used to be My daughter is commuting to Texas State University and I wasn't comfortable with her having to drive the 90 mile round trip in one of our old cars. S My daughter is commuting to Texas State University and I wasn't comfortable with her having to drive the 90 mile round trip in one of our old cars. Since 1986 I've only purchased GM products but my daughter was tired of the GM cars we normally own. Instead, she wanted a VW Jetta. The cost of a college education was already giving me severe sticker shock, so I planned to buy a Certified Pre-Owned VW and at least keep some of my costs in the realm of the reasonable. Jay Flores at Hewlett VW could have just sold us the used car we asked for, but instead he took a chance and presented us with a new vehicle option. I was apprehensive at first, but Jay showed us how easy it is to choose and finance a brand new VW for a lot less money than I was expecting. That completely changed our plans for the better and we are much happier with our VW decision. Buying a new car used to be so stressful that I couldn't sleep for dreading it. Like a bad relative I avoided it as long as I could. Well, Hewlett VW in Georgetown has changed all that. We were approved, closed, and ready to drive away in 30 minutes! That was easy! Jay Flores spent an hour with my daughter to demonstrate the car and provided her with a thorough explanation of all the controls and safety features. He even set up the Bluetooth options so the car would work with her phone before leaving the lot. I didn't have to do anything but sign, which is mostly my Dad job now that my beautiful sweetie-pie has grown up. But I can rest easier knowing she is driving to school in a safe and reliable new VW car. More

Go to Hewlett for the BEST buying experience Purchased a new 2015 Jetta TDI from Pat. The most pleasant car buying experience I have ever had. Gabriel in finance was equally as pleasant. I wil Purchased a new 2015 Jetta TDI from Pat. The most pleasant car buying experience I have ever had. Gabriel in finance was equally as pleasant. I will absolutely do business again and refer anyone and everyone! More

No Better Place to Buy a Car! This is my second purchase from Hewlett Volkswagen and specifically Tom Worsham. I gave Tom a call and let him know I was in the market for another VW This is my second purchase from Hewlett Volkswagen and specifically Tom Worsham. I gave Tom a call and let him know I was in the market for another VW. He said to come on over when it was convenient for me, but to call first to ensure that he could give me his undivided attention. Well that has never been an issue because Tom is all about the customer. Tom is one of the most straight forward guys I have ever done business with. His no nonsense approach is epic. Just love him! Now let me tell you just a bit more so you get the big picture. I came in, within 10 minutes of talking about the inventory he had me in the car I would deal on. You see he knows the customer and listens to your needs, just priceless customer service. I also had a really good run with Bret Hill the Finance Manager as well. These guys are a hoot, but let me assure you that you will get the very best deal and have lots of fun at the same time. I would highly recommend Hewlett Volkswagen and specifically Tom Worsham to anyone looking for the "best" car buying experience ever. More

BEST Ever! I bought a 2011 VW Jetta from Hewlett Volkswagen and boy am I glad I did. This was hands down the BEST car buying experience imaginable. I not only go I bought a 2011 VW Jetta from Hewlett Volkswagen and boy am I glad I did. This was hands down the BEST car buying experience imaginable. I not only got the price I wanted for my trade I also got the price I wanted for the car. Doris and Gabriel were literally jumping through hoops for my wife and I. We have never had that ever. Now, here's the best part, not only did they beat the pre-approval I walked in there with, Gabriel called me two days AFTER the sale was finalized to get me a better rate, because he felt the original rate wasn't good enough for us. That's right, he called AFTER the sale was complete and demanded a better rate for us on our behalf. Are you serious? That is ridiculous awesome for us! We cannot wait to be in a position to go back and buy another car. No one has ever treated us this good! Oh, and they have in house Allstate insurance there and slashed in half our current insurance WITH better coverage. Thank you Cindy! Hands down BEST car-buying experience EVER! More

2013 CPO Passat, Happy Customer We started looking at a red Sportswagen about a month ago after my Subaru was totaled in an accident a week later we bought a Passat. I wanted a diese We started looking at a red Sportswagen about a month ago after my Subaru was totaled in an accident a week later we bought a Passat. I wanted a diesel so it was either VW or MB. VW won the toss to go first. I think we drove 5 or 6 different TDI's including the Golf, Jetta and the Passat. The TDI mileage was a deciding factor in our buying decision. While we looking a new Passat, I asked about a CPO Passat on the floor. The Passat had what I wanted on it plus a CPO it had an additional 2 yr 24 mo warranty at a substantial savings. We negotiated a fair price that was $500 under BB on the car. The service manager showed me the service history on the car. No surprises there. Got a good deal on the financing and warranty. The Passat was spotless inside and out. There were a couple of things that Doris could have explained better like the CPO Warranty roadside service and some other benefits and made it an easier sell. Hewlett dealership is clean, well lit and staffed by professional courteous employees. The dealership took my feedback very seriously. No complaints about the car, the sales or service folks, the deal, the dealership, service department, Car was washed twice in 3 days! We have been delighted with our first service and the folks at Hewlett. I would recommend these folks without hesitation. Doris, Alvin and Brett More

Great service and friendly people!!!! I love that I can make an appointment to get my car serviced. I also appreciate that they keep me informed of the scheduled maintenance for my vehicl I love that I can make an appointment to get my car serviced. I also appreciate that they keep me informed of the scheduled maintenance for my vehicle. While I was there, they noticed I was almost due for an oil change. Within 15 minutes, they had my oil changed and I was on my way. Also I must mention that I love how they take me home and pick me up, so I am not sitting around waiting for my car repair. Great service and friendly people!!! More

VW Hewlett Did it Again On a day that I went in only for a service appointment, the showroom of Hewlett VW caught my eye so I tippy toed over to the new car sales and ask the On a day that I went in only for a service appointment, the showroom of Hewlett VW caught my eye so I tippy toed over to the new car sales and ask the receptionist that I had questions on a vehicle but did not want a sales person to be "dinged" by a no sale as I only had questions on the difference between the CC and Passat AND the Audi used vehicle that was outside. The team assured me that all would be ok and I was introduced to Pat McG. Pat was patience and very informative and showed a personal approach to the overall picture of my family, life situation and put the puzzle together of what would really work for the sake of myself and my sons. Very patient and responded to all my calls immediately to include my emails. It takes a team to make a sale and by gosh - Pat and the team won me. I now am the owner of a new Passat which works for my life needs. I loved my CC and I love Hewlett therefore I turned to Hewlett again and I truly feel comfortable in my experience and new car. Thank you again! More

Purchased a new 2015 Golf SEL Rick Roberts has been very patient and helpful with me over these last few months. After having corresponded with him back and forth over several diff Rick Roberts has been very patient and helpful with me over these last few months. After having corresponded with him back and forth over several different trims and colors I decided to stop by yesterday, just to see what they had. As I was on my way to my parent's house I decided to stop in and take a look at some inventory on the lot. As I was peering through the windows of the new Golf, Rick popped up behind me and asked if he could help me with anything. That's when I let him know that we had been talking for a while now...and he asked me if wanted to take it for a test drive. There was no hesitation for me, I said sure. Needless to say, I loved the way the car drove, felt inside and just the pleasant experience all together. Rick and Brett were both really helpful in getting me into the car I wanted. I had originally thought about getting the SE but they SEL was soo nice that I couldn't pass it up. Even though they were super busy yesterday, everyone was still very helpful and eager to work with me. I didn't feel rushed or pressured, overall it was a good buying experience. I chose this dealership because I had my '06 Jetta serviced there for several years and I had never had any problems or issues with how they treated me and I wanted to continue that experience with a brand new Golf. Thanks again to everyone at Hewlett. More