Hewlett Volkswagen

Love my red Jetta Bekka brought the right car to my attention, love at first sight.... She's very professional and took the time to explain all my questions. Gabriel Bekka brought the right car to my attention, love at first sight.... She's very professional and took the time to explain all my questions. Gabriel explained in every detail which coverage would be the best one for me. Very pleased that when I left the Agency. Selma G. More

Great experience Bekka Kotzur spent time showing what was on the lot and the difference between the 2015 TDI Passat models. She gave me a test drive and when I express Bekka Kotzur spent time showing what was on the lot and the difference between the 2015 TDI Passat models. She gave me a test drive and when I expressed interest gave me one to take home for the night to show wife. Brought it back next day and bought one. She has been available for me then and now (1month later). I brought it back to add the tinting. I felt no pressure and price was in line with USAA figures. She is perfect sales person for everyone. More

Happy golf owner On Monday of this week I expressed interest in a vehicle via Hewlett VW's website. I was contacted shortly there after by Debbie following up on my i On Monday of this week I expressed interest in a vehicle via Hewlett VW's website. I was contacted shortly there after by Debbie following up on my inquiry. She was very helpful with making sure the vehicle was still available by going as far as to take photos of it from their lot in this Texas heat(Did she have a flame retardant suite on?) and sending me as much info as she could about it. I was unable to make it over to the dealership until Wednesday evening, but in the days between I received phone calls and text messages from Debbie checking that I was fine and that I was still interested. When I arrived on Wednesday around 7pm I was met almost before I could exit my vehicle by Jay Wilson(I think he may be telepathic, watch out), who Debbie had said was going to be my salesperson. We exchanged handshakes and warm greetings as he lead me to my potentially new vehicle. We did the normal walk around, overview and test drive. I did not have many questions upon returning to the dealership so we started the numbers process with Jonathan Blank(sales manager). Jonathan and Jay both helped me through this painless process with great ease. After discussing "the numbers" and coming to an agreeable term it was time for Jonathan to put his powers to work and get me financed. I then met Larry Chabert the finance manager who took me(the last customer of the evening also 9pm)to his office and finalized all that Jay and Jonathan had set up. After about 10 or so minutes I became the owner of my vehicle. I could not be happier with Hewlett VW. This is the Second VW I have purchased from this location and I will buy from them again. Thank you to all who have helped me this week in finding my next VW family member. V W 4 LIFE More

Great dealership Came in to buy a car and ended up buying two! Bekka was a great saleswoman and Larry was a great finance guy! Will not go anywhere else as long as th Came in to buy a car and ended up buying two! Bekka was a great saleswoman and Larry was a great finance guy! Will not go anywhere else as long as these two are here!! More

Awesome Hewlett Experience Purchased a 2013 certified pre-owned Tiguan with 100k extended warranty & protection package. Our salesman Jay Wilson was very attentive to our needs Purchased a 2013 certified pre-owned Tiguan with 100k extended warranty & protection package. Our salesman Jay Wilson was very attentive to our needs as to the type of vehicle to meet our needs & our finances. To have someone treat you with that kind of courtesy and respect made our Hewlett experience extremely gratifying. Jay saved us a ton of money over buying a new vehicle (which we came in thinking we were going to buy). We never felt hurried or pressured; Jay didn't come across a someone trying to make a quick sale but rather as a knowledgeable guide serving us. We are so pleased with our Tiguan and how Jay helped us to meet our specific needs. Likewise Gabriel when it came to the extended warranty & service packages was very friendly and thorough in his explanations. He made each easy to understand. I think the extended warranty & paint/interior protection package Hewlett offers are great added values. We absolutely will be repeat customers and will be recommending our friends to visit Jay Wilson at Hewlett VW! More

Excellent service - above and beyond support We own a 2011 Jetta Sportwagen bought from this dealership. In 2015, it started behaving oddly - lights were flickering and would come on/off with th We own a 2011 Jetta Sportwagen bought from this dealership. In 2015, it started behaving oddly - lights were flickering and would come on/off with the car off. We returned it to the dealership. They found that a windshield installed in 2012 by an aftermarket company had leaked - they were able to document root cause of the leak, worked with us to get it inspected by the company that did the work, and provided us a written document on what was damaged by the leak. Lots of back and forth was required and Robin Branham was excellent at communicating status and helping us sort out the situation. The windshield was re-sealed. VW insisted on verifing that we'd have no further leaks before doing any electrical repairs and tested the car for further leaks. After, they repaired it and it's back running as good as new. Did I mention that they provided a loaner? More

If you're looking for folks that care- Best service I've ever received anywhere! Everyone was helpful and making sure I was being helped. They went beyond normal to help me with car and wit Best service I've ever received anywhere! Everyone was helpful and making sure I was being helped. They went beyond normal to help me with car and with getting stuff in and out of cars. My grandson loves your toy room-which really helps too. I have already told everyone I have seen that if I ever need another car-it will be from this dealership. Thank you guys for hiring people that appear to be sincere in helping customers beyond what is expected. More

Best Car Buying Experience We were "walk-ins" into the Dealership and were greeted by Barry. I just wanted to show the Touareg to my wife because we talked about it on our way d We were "walk-ins" into the Dealership and were greeted by Barry. I just wanted to show the Touareg to my wife because we talked about it on our way down from Dallas. Barry showed us the car and told us he had a great CPO model. After a test-drive we were hooked on the car. Absolutely no pressure or other sales tactics were used which is something unheard off at least for us. We have gained a new friend that day. For the next few days we were visiting all Dealerships in the area which had Touaregs for comparison shopping purposes. Besides the fact that none had an acceptable unit we were appalled on how some other dealers conduct business, especially the one in South Austin. I called Barry and we settled on the final terms of the deal. We picked up our Treg two days ago and the whole process was a breeze and very pleasurable even the paperwork with Gabriel. I can only praise this dealership and it will be our first and only destination next time we need a car. Thanks so much for restoring the image of car dealerships ! We are impressed. More

Buying a new car is not like it used to be My daughter is commuting to Texas State University and I wasn't comfortable with her having to drive the 90 mile round trip in one of our old cars. S My daughter is commuting to Texas State University and I wasn't comfortable with her having to drive the 90 mile round trip in one of our old cars. Since 1986 I've only purchased GM products but my daughter was tired of the GM cars we normally own. Instead, she wanted a VW Jetta. The cost of a college education was already giving me severe sticker shock, so I planned to buy a Certified Pre-Owned VW and at least keep some of my costs in the realm of the reasonable. Jay Flores at Hewlett VW could have just sold us the used car we asked for, but instead he took a chance and presented us with a new vehicle option. I was apprehensive at first, but Jay showed us how easy it is to choose and finance a brand new VW for a lot less money than I was expecting. That completely changed our plans for the better and we are much happier with our VW decision. Buying a new car used to be so stressful that I couldn't sleep for dreading it. Like a bad relative I avoided it as long as I could. Well, Hewlett VW in Georgetown has changed all that. We were approved, closed, and ready to drive away in 30 minutes! That was easy! Jay Flores spent an hour with my daughter to demonstrate the car and provided her with a thorough explanation of all the controls and safety features. He even set up the Bluetooth options so the car would work with her phone before leaving the lot. I didn't have to do anything but sign, which is mostly my Dad job now that my beautiful sweetie-pie has grown up. But I can rest easier knowing she is driving to school in a safe and reliable new VW car. More

Go to Hewlett for the BEST buying experience Purchased a new 2015 Jetta TDI from Pat. The most pleasant car buying experience I have ever had. Gabriel in finance was equally as pleasant. I wil Purchased a new 2015 Jetta TDI from Pat. The most pleasant car buying experience I have ever had. Gabriel in finance was equally as pleasant. I will absolutely do business again and refer anyone and everyone! More