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Hewlett Volkswagen

Georgetown, TX

4.9
230 Reviews

7951 Hewlett Loop Road

Georgetown, TX

78626

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230 Reviews of Hewlett Volkswagen

November 13, 2024

Highly Recommend! Giovanni was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed alon More

by Ping
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Castaneda
Nov 15, 2024 -

Hewlett Volkswagen responded

Hi Ping Ping-Thank you for your amazing review! We're thrilled to hear that Giovanni provided you with exceptional service and that you found everyone at Hewlett Volkswagen to be friendly and helpful. Your satisfaction is our priority, and we appreciate your recommendation. We look forward to welcoming you back for your next visit! Sincerely, Hewlett Customer Care Team

November 13, 2024

An extraordinary team, very attentive and willing to help you no matter where you are from. Their goal is to make your dreams come true. Above all, I would like to acknowledge Ophelia Saldivar, who from the More

by Yoviel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ophelia Saldivar EV Sales Specialist
Nov 18, 2024 -

Hewlett Volkswagen responded

Thank you so much for your wonderful review! We are thrilled to hear about your exceptional experience with our team at Hewlett Volkswagen. Ophelia is indeed a valuable member, and we appreciate you recognizing her dedication. We're here to help you make your dreams come true, and we look forward to seeing you again soon! Enjoy your new car! Sincerely, Hewlett Customer Care Team

November 05, 2024

This dealership screw up my brakes and refused to fix the problem. Do not use this dealership due terrible management More

by normfalkenburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Chauvin, Samantha Gomez
Nov 05, 2024 -

Hewlett Volkswagen responded

Hi Mr. Falkenburg: After you verbally abused our staff and managers who were doing their best to present solutions for you...we've decided it's best for you to find another Volkswagen dealership. We will say a prayer for them. Good Luck. Hewlett Customer Care Team

Nov 06, 2024 -

normfalkenburg responded

You can lie all you want. You know you refused to fix my brakes after you did a poor service on them. You also refused to provide me with the US VW representative that handles disputes between bad dealerships and consumers. If you want bad service go to Hewitt Volkswagen in Georgetown.

October 31, 2024

I just recently purchased a certified pre-owned 2021 Atlas after also considering a new 2024 at a good discount. Cain Nieto was the sales representative who assisted me along with some help from Skylar, More

by jmorg48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain Nieto
Nov 02, 2024 -

Hewlett Volkswagen responded

Thank you for your wonderful review! We're thrilled to hear about your exceptional experience purchasing your certified pre-owned 2021 Atlas. It’s fantastic to know that Cain and Skylar provided you with the communication and support that exceeded your expectations. At Hewlett Volkswagen, we strive to create memorable car-buying experiences, and it’s rewarding to see that reflected in your visit. We sincerely appreciate your kind words and look forward to assisting you with any future needs. Feel free to share your experience with others! Sincerely, Hewlett Customer Care Team

October 30, 2024

5 Star Experience! My sales associate Cain was very knowledgeable and extremely professional. Full process took 3 hours. Highly recommended Hewlett VW for all your car More

by TJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain
Nov 04, 2024 -

Hewlett Volkswagen responded

Thank you, TJ, for your fantastic review! We're thrilled to hear that Cain provided you with knowledgeable and professional service during your visit. We appreciate your recommendation and look forward to assisting you with all your car needs at Hewlett Volkswagen in the future! Safe driving! Sincerely, Hewlett Customer Care Team

October 25, 2024

Cain promptly assisted us showing us the car that we came in to look at. The whole buying process was streamlined and smooth More

by dylanbrewer30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain
Oct 29, 2024 -

Hewlett Volkswagen responded

Thank you, Dylan, for your fantastic review! We’re thrilled to hear that Cain and our team made your car-buying experience smooth and streamlined at Hewlett Volkswagen. Your satisfaction is our priority, and we hope to see you again soon! Enjoy your new vehicle! Sincerely, Hewlett Customer Care Team

October 24, 2024

Ophelia was awesome--very easy to work with and helped us get a great deal! We recommend working with her. Having been to quite a few dealerships lately, there is room for improvement. We understand that al More

by Annie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ophelia Saldivar
Oct 26, 2024 -

Hewlett Volkswagen responded

Thank you, Annie, for your kind words about our team and the great deal you received at Hewlett Volkswagen! We're glad to hear you found working with Ophelia a positive experience. We appreciate your feedback regarding our refreshment area; it's helpful as we strive to improve our services. We hope to see you again soon! Sincerely, Hewlett Customer Care Team

October 21, 2024

The best experiencr by far in any of my car purchaes. Everyone I saw was welcoming. My sales person Cain was awesome!!! He helped make this experience the best and answered my many questions without hesi More

by Becca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain Nieto
Oct 24, 2024 -

Hewlett Volkswagen responded

Thank you so much for your wonderful review, Becca! We're thrilled to hear that you had the best experience with us at Hewlett Volkswagen. It’s fantastic to know that Cain was able to assist you and make your car purchase enjoyable. If you have any more questions in the future or need assistance, don't hesitate to reach out. We hope to see you again soon! Sincerely, Hewlett Customer Care Team

October 17, 2024

My car sales man was great he got me everything I wanted and needed I was very pleased More

by suzianderson9591
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain neito
Oct 19, 2024 -

Hewlett Volkswagen responded

Thank you for your wonderful feedback, Suzi! We're thrilled to hear that our team provided you with everything you wanted and needed during your experience at Hewlett Volkswagen. Your satisfaction is our top priority. We look forward to seeing you again soon! Sincerely, Hewlett Customer Care Team

October 10, 2024

We had a great experience with Hewlett VW in Georgetown! I had a friend purchase from them and had a great experience. My husband and I had started looking also, so we decided to go and look at a few models More

by Jennifer West
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Day, Roxie, Jay Wilson
Oct 12, 2024 -

Hewlett Volkswagen responded

Thank you, Jennifer! We're thrilled to hear about your great experience at Hewlett Volkswagen. It's wonderful that you and your husband decided to lease two vehicles with us! We truly appreciate your kind words for Jay, Day, and Roxie—they're fantastic team members. We look forward to serving you again in the future. Enjoy your new vehicles! Sincerely, Hewlett Customer Care Team

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