Hewlett Volkswagen

I, Arturo Santoya and my wife Joni were very satisfied with our experience at Hewlett VW. Paul Cano was very professional and a down to earth guy which made my wife and I very comfortable. The sales per with our experience at Hewlett VW. Paul Cano was very professional and a down to earth guy which made my wife and I very comfortable. The sales persons were not at all pushy or in a rush to sell a car. They are very calm and passive. My wife and I were surprised that they worked with us even though we live in San Antonio. We were actually going to buy a Kia Sorento from a Volvo dealership, but they were to eager to get us in and out the door. We drove all the way to Georgetown which was 1 1/2 hours away. But at the end it was worth it. We paid $1000.00 more but our used car came with new tires and brakes and is power everything. Even a moon roof. I highly recommend that everyone drops in before you go anywhere else. Its worth the drive and our salesman Paul Cano even took us to lunch while our car was being washed and detailed. I have never met anyone as professional as the sales persons at Hewlett VW. Not even when I bought my Scion xB in Savannah, GA were they this good. Definetly drop in and don't be taken advantaged of somewhere. More

From beginning to end, my wife and I received outstanding customer service from Russell Blackstone and Hewlett VW. We have purchased a good number of new cars and shopped at various dealerships in several s customer service from Russell Blackstone and Hewlett VW. We have purchased a good number of new cars and shopped at various dealerships in several states. By far, Russell is the best sales person we have dealt with. He is a distingished professional: knowledgeable, attentive, caring, and courteous. Everything else we experienced and observed about Hewlett VW was outstanding. The VW New Beetle has proven to be a very enjoyable car. We highly recommend Russell and Hewlett. Our only criticism is that Russell did not supply homemade apple pie with our coffee. Our guess is that this oversight will be corrected on our future visits. More

I had a wonderful experience working with Russell. I would highly recommend business to Hewett and especially Russell. I purchased a Volkswagon CC. I love my new car and am very excited each day to have would highly recommend business to Hewett and especially Russell. I purchased a Volkswagon CC. I love my new car and am very excited each day to have the opportunity to drive. Thank you very much for all your help in this major purchase. Sincerely, Tami Baker More

I had a wonderful sales experience with Hewett Volkswagen in Round Rock/Georgetown Texas. The main reason was working with Russell Blackstone. He obviously loves the company and product as it is evident in in Round Rock/Georgetown Texas. The main reason was working with Russell Blackstone. He obviously loves the company and product as it is evident in his passion for the sale. He went above and beyond and I appreciate the focus he provided at every stage. I chose the Jetta Sportswagon above the Ford Fusion Hybrid, the Mini Cooper, the Toyota Prius, and the Honda Civic Hybrid. The TDI, the feel of the car while driving, and Mr. Blackstone were the driving factors in that decision. More

Rick is very experienced and professional. He listened to our requests and did his very best to work with us to our mutual overall satisfaction. We were treated with respect as customers and never once f to our requests and did his very best to work with us to our mutual overall satisfaction. We were treated with respect as customers and never once felt uncomfortable in our decision. Josh explained the features and benefits of the additional coverages for purchase with professionalism but without pressure. Overall, it was a very painless buying procedure. More

I have bought many cars, but this was by far the most pleasant experience. Russell was very professional, never pushy, and extremely helpful. Russell had us sit down and describe what we were looking f pleasant experience. Russell was very professional, never pushy, and extremely helpful. Russell had us sit down and describe what we were looking for. I told him we were mostly interested in driving a Jetta and a Passat to decide which we liked better, and not really ready to buy. He helped us pick out the two from inventory that were closest to our interest then he brought them up for us to look at and test drive. He gave great insight to the two cars, how best to compare them and test them. I was impressed. He asked if I wanted to discuss price, I said yes, for the Passat. We bought it. Awesome. Love the car! His follow-up has also been wonderful. More

After visiting a VW Dealer in San Antonio and never receiving a promised call, we decided to look on the internet and found Hewlitt VW although it was over 100miles away. I got a timely email from Russ receiving a promised call, we decided to look on the internet and found Hewlitt VW although it was over 100miles away. I got a timely email from Russell and he met with us on our day of choice. Everyone at the dealership that we came into contact with after walking through the door were extremely friendly and pleasant. Russell made our car buying experience a breeze and never tried to pressure us into buying something we didn't need. It was an extremely hot day but he bought the cars we requested to the door. Bill Surina got us throught the financing process with ease, he also was very pleasant to deal with. The 200 mile roundtrip was worth it and when the time comes for our next new car, I will m ost certainly go to Hewlitt VW. Thank You Wendy and Roger Staniford New Braunfels More

Russell Blackstone of Hewlett VW provided exactly what I was looking for as an internet shopper. Frankly too many dealer websites are busted, poorly maintained or inaccurate. Russell responded to my online was looking for as an internet shopper. Frankly too many dealer websites are busted, poorly maintained or inaccurate. Russell responded to my online inquiry immediately. He followed up with concise specs, fair prices (and great financing) and he did not try to sell me something I didn't want. And he knew his product from A-Z. The Hewlett dealership couldn't be more perfect . . . attractive, convenient, customer focus and clean. The service shop could be a model for what a dealer's shop ought to look like. I couldn't have been more pleased with my purchase. More

Well let me start by thanking Russell & Brett for helping me find the car I wanted. This experience started while I was deployed to Iraq and I inquired about a 2009 Jetta GLI, Russell wrote me back letting m me find the car I wanted. This experience started while I was deployed to Iraq and I inquired about a 2009 Jetta GLI, Russell wrote me back letting me know he was the email manager for Hewlett VW. Read his email and contacted him back explaining my situation and he understood where I was coming from. I also contacted other dealers you know looking for the better deal. But I i constantly got hounded by the other dealers and Russell was more suttle he gave me information about the vehicle I was inquireing about and provided videos via email which I loved. After all that I redeployed back to Ft Drum, NY and went on leave and made it a point to go and see Russell. When I got there Russell was busy helping a couple make there dreams come true. This is when i meet Brett and i told him what i was looking for and he brought a Black GLI around so i could test drive, I feel in love with the car even more. I explained what I wanted and not what i would settle for and Brett and Russell looked around and found the car that was right for me. I think everyone deserves the service that is displayed at Hewlett VW, the professionalism is outstanding. These two guys should give siminars on how to treat and help people on buying what they want and not try to get them to settle. I really enjoyed Working with them and will always think of Hewlett VW whenever someone ask what kind of car they should get or where they should go to get a new car. Thank you again guys. Sincerely Marcus Stevens More