Hewlett Volkswagen

I had a wonderful experience purchasing my vehicle at Hewlett VW Dealership in Georgetown from Rick Roberts. He was patient and answered all questions in a timely manner. He made buying a car a pleasan Hewlett VW Dealership in Georgetown from Rick Roberts. He was patient and answered all questions in a timely manner. He made buying a car a pleasant and enjoyable experience. I would highly recommend this dealership as well as Rick Roberts to anyone looking to purchase a new or used vehicle. More

My experience at Hewlett was excellent. I often equate buying a new car to going to visit the dentist. I love having a new car but not the process of dealing with salesmen. Most car salesmen are very agre buying a new car to going to visit the dentist. I love having a new car but not the process of dealing with salesmen. Most car salesmen are very agressive to a point of nagging. Thomas Worsham was not that way. I went in told him what I was looking for and that I did not want to haggle over a vehicle. We went on a test drive, he was attentive but not pushy. He was very respective and responsive to what I wanted. This was the most pleasant experience I have ever had with buying a vehicle. Everyone at Hewlett was polite and friendly. Tom Worsham has continued to follow up with me after the sale and that is quite unusal (most businesses forget the coustomer after the sale) . I would recommend Tom Worsham and Hewlett Volkswagen to anyone. More

My husband does not enjoy the car buying experience, so that task is usually left to me. This past weekend we went to the dealership to find a more fuel-efficient car for me to drive on my extended commut that task is usually left to me. This past weekend we went to the dealership to find a more fuel-efficient car for me to drive on my extended commute from Austin to College Station. We arrived at the dealership with our two sons in tow, and Mr. Alex Blair gave us his undivided attention while showing us various options that might fit our needs. This was the most positive car-buying experience I have had. Mr. Blair was conscientious and helpful. He answered all of my questions as well as those of my husband and eleven year old son. Having never purchased a Volkswagen before, we had plenty of questions, and Mr. Blair patiently responded to each one with thorough explanations and answers. I will definitely recommend this dealership and Mr. Blair to my friends and family. More

Normally I hate the car buying experience, however Mr Alex Blair made it a great time, He is a totaly experienced sales person and a great representitive for the Hewlett dealership. Any of my friends i Alex Blair made it a great time, He is a totaly experienced sales person and a great representitive for the Hewlett dealership. Any of my friends inquire I will send the to Hewllet and Mr Blair James R. Thompson More

I can't say enough good things about Russell and my experience at Hewlett Volkswagen. I have referred two of my sons and my wife to purchase Volkswagens from him and I'm on my second Volkswagen purcha experience at Hewlett Volkswagen. I have referred two of my sons and my wife to purchase Volkswagens from him and I'm on my second Volkswagen purchase from him. My daughter recently graduated from college and I'm going to take her over to see him for a new Volkswagen. He was honest and up front throughout the process - none of the usual car salesman games which I detest. He responded quickly and professionally to all of my calls and emails. Always friendly and patient, when some paperwork needed a signature he offered to bring it by our house, a 45 munute drive from the dealership. He was willing to meet or beat any price but more importantly he broke down the cost so I could see clearly what I was paying for. Bottomline; I won't buy a vehicle from anyone else and I recommend him every chance I get. More

Rick was very helpful. I was purchasing a vehicle from out of state and Rick made the process go very smoothly. The reason I was purchasing from Hewlett was that there selection of vehicles far surpassed out of state and Rick made the process go very smoothly. The reason I was purchasing from Hewlett was that there selection of vehicles far surpassed other dealers in the area. While I am pleased with the purchase price of the new vehicle, I was a little disappointed in the price for my trade-in which is why "Price" only received a good rating. More

People were immediately friendly. There was no charged up hype, it was all calm and honest information. If Tom did not know the answer to our question he admitted that he was uninformed and actively sought t hype, it was all calm and honest information. If Tom did not know the answer to our question he admitted that he was uninformed and actively sought the information we wanted. The dealership was clean and pleasant. It was a generally pleasant experience. Josh Trammel also helped with financing the vehicle was very helpful and pleasant. Both gentlemen took their time to explain things to us and make sure that we were comfortable with our purchase. More

This purchase is our second with Hewlett VW in Georgetown. The reason we returned to this dealership is our sales rep - Russell Blackstone. Russell is always friendly and very informative. He t Georgetown. The reason we returned to this dealership is our sales rep - Russell Blackstone. Russell is always friendly and very informative. He takes the time needed to help his customers and never makes us feel rushed. He was on time for our appointment and had already picked some cars to show us from our description of what we needed. We test drove a few before finally landing on the Jetta Sedan. Russell made us a good deal and we felt comfortable with it. He turned us over to Josh for the financing part of the deal. We were dead set against leasing, but Josh showed us all the options we had and the lease was actually the best deal for us because we were going to put down a large down payment. Josh actually figured it out for us and saved us several thousand dollars by us leasing instead of buying outright. Hewlett VW is a great place to buy or lease a vehicle. It is one of a few dealerships that actually makes you feel good about buying. There is no pressure to buy and Russell listens to what you want and finds it for you. A great buying esperience with professional people. More

I want to share the most amazing experience this past Saturday while out with my son buying a car. I have bought many new cars and dealt with many salespersons in my life but none compared to the profes Saturday while out with my son buying a car. I have bought many new cars and dealt with many salespersons in my life but none compared to the professionalism and caring personality of Mr. Alex Blair from Hewlett Volkswagen. He was the greatest salesperson that attended us with superb service. He was polite, respectful, caring, knowledgeable, and demonstrated great character. He asked the right questions, gave the perfect answers to our questions and never put any type of pressure on us. We are very delighted to have been treated with the most upmost respect and attention by Mr. Alex Blair. If you want someone that has the desire to help people, the belief in himself, and does not give you the line of “Have I got a deal for you!” then we definitely recommend Alex Blair 1000%. If you are thinking of shopping for a car in the near future, and want someone caring, knowledgeable, and a pressure-less person, please I urge you to go shopping for a great car at Hewlett Volkswagen and ask for Mr. Alex Blair. Thank you Mr. Blair, My son loves his new VW Jetta. (Dora S. Mota and Luis Medellin, Round rock, TX.) More

Don't take your car here, you will get ripped off. I have never had luck at this dealership parts service department. I found out from a different dealership that this one was charging me twice as much for t never had luck at this dealership parts service department. I found out from a different dealership that this one was charging me twice as much for the same work. I also had the front lens of my head light fall off days after they had simply changed that bulb and they charged me $300 to put a new one on when they caused it to fall off. Other things they were just incapable of fixing correctly. Simple things I asked for didn't get fixed or were worse when I got it back. Once they even kept my car over night with out so much as a call to let me know they were going to be closing or that they would be keeping it. I can not stress how horrible and untrustworthy this service department is. More