Hewlett Volkswagen

Rick was very helpful. I was purchasing a vehicle from out of state and Rick made the process go very smoothly. The reason I was purchasing from Hewlett was that there selection of vehicles far surpassed out of state and Rick made the process go very smoothly. The reason I was purchasing from Hewlett was that there selection of vehicles far surpassed other dealers in the area. While I am pleased with the purchase price of the new vehicle, I was a little disappointed in the price for my trade-in which is why "Price" only received a good rating. More

People were immediately friendly. There was no charged up hype, it was all calm and honest information. If Tom did not know the answer to our question he admitted that he was uninformed and actively sought t hype, it was all calm and honest information. If Tom did not know the answer to our question he admitted that he was uninformed and actively sought the information we wanted. The dealership was clean and pleasant. It was a generally pleasant experience. Josh Trammel also helped with financing the vehicle was very helpful and pleasant. Both gentlemen took their time to explain things to us and make sure that we were comfortable with our purchase. More

This purchase is our second with Hewlett VW in Georgetown. The reason we returned to this dealership is our sales rep - Russell Blackstone. Russell is always friendly and very informative. He t Georgetown. The reason we returned to this dealership is our sales rep - Russell Blackstone. Russell is always friendly and very informative. He takes the time needed to help his customers and never makes us feel rushed. He was on time for our appointment and had already picked some cars to show us from our description of what we needed. We test drove a few before finally landing on the Jetta Sedan. Russell made us a good deal and we felt comfortable with it. He turned us over to Josh for the financing part of the deal. We were dead set against leasing, but Josh showed us all the options we had and the lease was actually the best deal for us because we were going to put down a large down payment. Josh actually figured it out for us and saved us several thousand dollars by us leasing instead of buying outright. Hewlett VW is a great place to buy or lease a vehicle. It is one of a few dealerships that actually makes you feel good about buying. There is no pressure to buy and Russell listens to what you want and finds it for you. A great buying esperience with professional people. More

I want to share the most amazing experience this past Saturday while out with my son buying a car. I have bought many new cars and dealt with many salespersons in my life but none compared to the profes Saturday while out with my son buying a car. I have bought many new cars and dealt with many salespersons in my life but none compared to the professionalism and caring personality of Mr. Alex Blair from Hewlett Volkswagen. He was the greatest salesperson that attended us with superb service. He was polite, respectful, caring, knowledgeable, and demonstrated great character. He asked the right questions, gave the perfect answers to our questions and never put any type of pressure on us. We are very delighted to have been treated with the most upmost respect and attention by Mr. Alex Blair. If you want someone that has the desire to help people, the belief in himself, and does not give you the line of “Have I got a deal for you!” then we definitely recommend Alex Blair 1000%. If you are thinking of shopping for a car in the near future, and want someone caring, knowledgeable, and a pressure-less person, please I urge you to go shopping for a great car at Hewlett Volkswagen and ask for Mr. Alex Blair. Thank you Mr. Blair, My son loves his new VW Jetta. (Dora S. Mota and Luis Medellin, Round rock, TX.) More

Don't take your car here, you will get ripped off. I have never had luck at this dealership parts service department. I found out from a different dealership that this one was charging me twice as much for t never had luck at this dealership parts service department. I found out from a different dealership that this one was charging me twice as much for the same work. I also had the front lens of my head light fall off days after they had simply changed that bulb and they charged me $300 to put a new one on when they caused it to fall off. Other things they were just incapable of fixing correctly. Simple things I asked for didn't get fixed or were worse when I got it back. Once they even kept my car over night with out so much as a call to let me know they were going to be closing or that they would be keeping it. I can not stress how horrible and untrustworthy this service department is. More

I contacted Russell over the phone after visiting two other Volkswagen dealerships in San Antonio. They were pushy and did not let me pick out the car that I wanted. They tried to push me into a vehicle other Volkswagen dealerships in San Antonio. They were pushy and did not let me pick out the car that I wanted. They tried to push me into a vehicle for the maximum amount that I qualified for. I still wanted a Volkswagen Jetta, so I called Russell up in Georgetown (just North of Austin) & told him exactly what I wanted & how much I expected to pay for it. Within a short period of time he found the car that I was looking for & I drove 2 hours out of my way to go and pick it up. It was definitely worth the trip. If I was still in TX I would buy my next car from him. Thanks, Joseph More

I passed on other Volkswagen dealerships which are much closer to home in order to work with the people at Hewlett Volkswagen. I firmly believe it was worth driving the extra miles. Rick was a pleasure to closer to home in order to work with the people at Hewlett Volkswagen. I firmly believe it was worth driving the extra miles. Rick was a pleasure to work with. Overall, my experience with Rick and all others I dealt with at Hewlett VW was flawless. The reason I rated price as "Good" is that the 2010 Golf TDI that I purchased is in short supply and high demand so they are going at MSRP (actually higher than MSRP in some areas). I am loving my new Golf TDI and highly recomend Hewlett VW. More

I recently purchased a CC from the Hewlett team in Georgetown. I had heard and read encouraging reports about their relationship-focused philosophy and was not disappointed. My test drive was great. R Georgetown. I had heard and read encouraging reports about their relationship-focused philosophy and was not disappointed. My test drive was great. Rick sought to understand what I was looking for in a car and gave a very convincing and thorough overview of the car and its features. When it came time to buy, they respected me as a decision-making adult and did not subject me to condescending mind games. We came to a very fair agreement quickly they were very honest and straight-forward through the entire process. More