Hewlett Volkswagen
Georgetown, TX
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236 Reviews of Hewlett Volkswagen
It seems that we've come to think of car salesmen as It seems that we've come to think of car salesmen as folks who just want to sell a car. Alex took the time to sit down with us and talk us through o It seems that we've come to think of car salesmen as folks who just want to sell a car. Alex took the time to sit down with us and talk us through our options -- informative and thorough!. He didn't want us to experience "leaser's remorse" and we really appreciated that. Our lease is up next year and we are confident that Alex will make sure we get the most bang for our buck when we're ready to get our next VW! More
Hewlett VW gave outstanding customer service when purchasing my new Jetta. Rick Roberts was excellent in his sales approach and delivery giving exceptional service and understanding to my purchasing purchasing my new Jetta. Rick Roberts was excellent in his sales approach and delivery giving exceptional service and understanding to my purchasing needs. I highly recommend Hewlett VW and Rick Roberts to anyone interested in purchasing a VW with no hassle or pressure. I will certainly be a repeat customer as will my family. 5 stars to Rick Roberts and Hewlett VW. Satisfied V-Dub owner. More
Alex Blair made the buying experience painless. I have always dreaded car shopping but Alex Blair made it an outstanding experience. Even though we bought a used car, I will be back when we buy are next n always dreaded car shopping but Alex Blair made it an outstanding experience. Even though we bought a used car, I will be back when we buy are next new car but this tim it will be a Volks! Thanks Alex!! More
Tom Worsham is a great sales man to deal with, he is not pushy or overbearing and make you feel very comfortable. Our entire sales experience was great, from test drive to trade-in and negotiating, and he g pushy or overbearing and make you feel very comfortable. Our entire sales experience was great, from test drive to trade-in and negotiating, and he got us a great interest rate for financing!He did a great job explaining all the features and benefits of our new Jetta. I hope to buy all cars in the future from Tom! More
Samantha Gomez has always been very helpful, professional, and informative. She explains the service process clearly and listens carefully to any customer concerns. Samantha is a great asset t professional, and informative. She explains the service process clearly and listens carefully to any customer concerns. Samantha is a great asset to the Hewlett Volkswagen Dealership. Many thanks to Samantha for her superior work. More
I was going today just for consultation and was ready to go another day for service, but Samantha helped me for 30 minutes - after 10 minutes I had a new auto part, and while I drank Coca-Cola some guys fro go another day for service, but Samantha helped me for 30 minutes - after 10 minutes I had a new auto part, and while I drank Coca-Cola some guys from service changed everthing what I needed. I'm happy! Thanks a lot!!!!!!!!!! More
The level of superior service one receives from Hewlett Volkswagen starts well before you step foot in the door. I noticed I was overdue for my scheduled maintenance and placed the call to the service depa Volkswagen starts well before you step foot in the door. I noticed I was overdue for my scheduled maintenance and placed the call to the service department. I spoke with Samantha, and not only was she pleasant and courteous on the phone, she set the appointment to best fit my schedule and made sure to arrange a shuttle ride for me to get me to work on time. About an hour later she followed up with me by email because she noticed that the price of the 60K mile maintenance was a bit expensive (higher than my normal visit) and actually took the time to scan the scheduled maintenance page showing the work to be done and the projected cost just to make sure I wasn't going to have a problem. Wow. The folks at Hewlett never cease to amaze me. Thanks Sam I certainly appreciate your hard work! More
Excellent customer service as always from Alex and Mark our finance provider! I am always pleased to purchase a vehicle from Hewlett and return because of their professionalism and attention to detail. Tha our finance provider! I am always pleased to purchase a vehicle from Hewlett and return because of their professionalism and attention to detail. Thank you for going above and beyond and valuing your customers! More
My husband and I were so pleased with the quality of service given to us at the time of our first family vehicle purchase. We were especially glad to know that we were doing business with someone who ge service given to us at the time of our first family vehicle purchase. We were especially glad to know that we were doing business with someone who genuinely cared about our happiness and exceeded our expectations in many ways. One of the things that we appreciated the most is that Russell and Hewlett VW were pleased to back up their product and service. We couldn't be happier with our first car buying experience and will definitely be returning customers in the future. More
It was so easy to purchase the 2010 VW TDI Jetta all I did was get online choose what I wanted and then not to long after that I recieved a call from a Rick Roberts to which I found that he was very helpf did was get online choose what I wanted and then not to long after that I recieved a call from a Rick Roberts to which I found that he was very helpful and to the point of my online interest of purchasing a VW TDI Jetta sale. I met Rick Roberts the next day at the VW dealership test drove the car I wanted and then he found me exactly the TDI Jetta I wanted and then I proceeded to trade in my 2010 Dodge Grand Caravan and the paper work and talk was done in a short time and I was owning the 2010 Black TDI Jetta in no time. It all happend so quickly and well mannered and very over all professionally. It was the easiest car sales and un stressfull that I have ever had out of the three vehicles that I have purchased in the last 12 months. I will give good possiitive feedback about the Georgetown VW Dealership and trust me good word gets around FAST ! I would recommend my friends and family to Rick Roberts in the future or anyone that I may come acrossed in the future. Rick Roberts was a great sales person and I did not find him pushy at all. What I liked the most is Rick Roberts got me into the VW TDI Jetta that I wanted at my price that I can afford. Thank You VW Jetta for making this happen and Thank You Rick Roberts for helping me get just the vehicle that I wanted and I should have bought a 2010 VW TDI Jetta to start with. I LOVE MY TDI Jetta & The money I'm going to save on fuel. OMG ! I'm truly excited and I love how it drives and it has power that Im not used to and this VW TDI Jetta acts like and sounds like a sport car. I feel like I'm in a good safe and reliable vehicle and thats all that matters to me. Thanks VW Sincerely, Nichole More