Hewlett Volkswagen

The Hewlett family of dealerships are great at what they do. This was the second vehicle that was purchased from them, the first from Hewlett Volkswagen and the customer service was better than before. They do. This was the second vehicle that was purchased from them, the first from Hewlett Volkswagen and the customer service was better than before. They were up front with pricing and had no hidden agenda. I would highly recommend them over any other "big" dealership. More

Ilia went above and beyond what most would think was acceptable. He was more than helpful from the very first phone call to the point of me pulling out of the dealership. I would recommend Hewlett Volks acceptable. He was more than helpful from the very first phone call to the point of me pulling out of the dealership. I would recommend Hewlett Volkswagen and Mr. Ilia Pauloo to anyone who is in search of a new or used car and wanting the best deal! I searched multiple dealerships in the Houston, Dallas, and Austin areas and Hewlett Volkswagen had the best deals by $1000. More

My wife and I live in Corpus Christi, Texas and called dealers all over Texas asking what bottom dollar on a 2010 Jetta w/ a manual transmission was. We went back and forth with many dealers but when we c dealers all over Texas asking what bottom dollar on a 2010 Jetta w/ a manual transmission was. We went back and forth with many dealers but when we called Hewlett Volkswagen and spoke to Rick Robertson I let him know what the best deal I had received was and he advised that he needed to speak with Russell Blackstone about it. A short while later I received a call back with the LOWEST PRICE. I called other dealerships and many said they did not believe it and did not want to touch it adding that when I arrived they would not honor the price. I arrived to a friendly, courteous staff and knowing we came from a ways south greeted us with a refreshing bottle of ice cold water. Not only was the car cleaned up and ready to go but Russell Blackwater came out and went over all the vehicle explaining all of the options. Brian Ward in financing (who was way cool, down to earth and has a great sense of humor) showed us all the numbers and nothing changed, the ABSOLUTE LOWEST PRICE, plus got us an awesome ZERO percent interest rate. All of the staff at Hewlett Volkswagen were great, on top of giving us the BEST DEAL, they were very friendly and made the deal EASY! A sincere THANK YOU to the entire staff for a very enjoyable experience! More

I was able to work out the price before I got to the dealer. Once I got to the dealer, the car I wanted was waiting for me. I also traded in a vehicle which I got a great trade value for my vehicle. The dealer. Once I got to the dealer, the car I wanted was waiting for me. I also traded in a vehicle which I got a great trade value for my vehicle. The overall experience was much better than any other dealer I have purchased a vehicle from and I have bought over 15 new cars. The facility was clean, and the customer service was great. I will definitly recommend. More

Rick Roberts is very knowledgeable about the EOS. He answer all my questions and was very helpful even after I took the car home. I was very comfortable working with him. The dealership is clean and co answer all my questions and was very helpful even after I took the car home. I was very comfortable working with him. The dealership is clean and comfortable. I was happy with the way we conducted our business. More

Samantha was extremely helpful and kind when helping me after a long night of having car trouble. Samantha was polite and sympathetic to my needs. Samantha smiled the entire time and made the experience after a long night of having car trouble. Samantha was polite and sympathetic to my needs. Samantha smiled the entire time and made the experience of having to put my car in the shop a good one. Samantha has been there a long time, spoke well of her boss and co workers, supported the entire team, did not make excuses, and took the time to visit with me so I would not feel rushed. Samantha took the time to get me a ride home, and arranged for the shuttle to pick me up when my car was ready. When I arrived back at the dealership, Samantha pulled my car around to me and presented me with my keys, thanking me for coming to Volkswagon. Samantha made my visit so comfortable, I will not only return to Hewlett Volkswagon, I will drive out of my way to get there next time I need service. Thank you Samantha. Good Job. Storey Sherouse Georgetown, Texas More

Everything was fabulous! I have no complaints. I was especially pleased that the service department found a place for me with no appointment, successfully diagnosed the problem, and got me on my way muc especially pleased that the service department found a place for me with no appointment, successfully diagnosed the problem, and got me on my way much earlier than I had expected. More

I came in because my car suddenly started acting weird and the CEL was on and blinking. Right away Samantha hooked my car up to the computer to find out what was wrong. She was great in explaining to me w and the CEL was on and blinking. Right away Samantha hooked my car up to the computer to find out what was wrong. She was great in explaining to me what exactly what was wrong with my car and what the solution would be. Because the part malfunctioning was under a recall, she was able to work me in to their busy schedule without a very long wait. It was a smooth and painless process! A rare occasion when getting a car to the shop. More

I had just had my battery replaced by a Auto store, but my radio would not work. I went back to complain, but they wouldn't even look at my car. I walked into Hewlett Volkswagen, and from the moment I step my radio would not work. I went back to complain, but they wouldn't even look at my car. I walked into Hewlett Volkswagen, and from the moment I stepped in the door, they were extremely friendly. I explained my problem, and they looked at it first hand before approaching the repairman. They jumped right to work and were very eager to help me and fix what was wrong with my car. I will be bringing it back when I have future issues. More