Hewlett Volkswagen

Rick Roberts is very knowledgeable about the EOS. He answer all my questions and was very helpful even after I took the car home. I was very comfortable working with him. The dealership is clean and co answer all my questions and was very helpful even after I took the car home. I was very comfortable working with him. The dealership is clean and comfortable. I was happy with the way we conducted our business. More

Samantha was extremely helpful and kind when helping me after a long night of having car trouble. Samantha was polite and sympathetic to my needs. Samantha smiled the entire time and made the experience after a long night of having car trouble. Samantha was polite and sympathetic to my needs. Samantha smiled the entire time and made the experience of having to put my car in the shop a good one. Samantha has been there a long time, spoke well of her boss and co workers, supported the entire team, did not make excuses, and took the time to visit with me so I would not feel rushed. Samantha took the time to get me a ride home, and arranged for the shuttle to pick me up when my car was ready. When I arrived back at the dealership, Samantha pulled my car around to me and presented me with my keys, thanking me for coming to Volkswagon. Samantha made my visit so comfortable, I will not only return to Hewlett Volkswagon, I will drive out of my way to get there next time I need service. Thank you Samantha. Good Job. Storey Sherouse Georgetown, Texas More

Everything was fabulous! I have no complaints. I was especially pleased that the service department found a place for me with no appointment, successfully diagnosed the problem, and got me on my way muc especially pleased that the service department found a place for me with no appointment, successfully diagnosed the problem, and got me on my way much earlier than I had expected. More

I came in because my car suddenly started acting weird and the CEL was on and blinking. Right away Samantha hooked my car up to the computer to find out what was wrong. She was great in explaining to me w and the CEL was on and blinking. Right away Samantha hooked my car up to the computer to find out what was wrong. She was great in explaining to me what exactly what was wrong with my car and what the solution would be. Because the part malfunctioning was under a recall, she was able to work me in to their busy schedule without a very long wait. It was a smooth and painless process! A rare occasion when getting a car to the shop. More

I had just had my battery replaced by a Auto store, but my radio would not work. I went back to complain, but they wouldn't even look at my car. I walked into Hewlett Volkswagen, and from the moment I step my radio would not work. I went back to complain, but they wouldn't even look at my car. I walked into Hewlett Volkswagen, and from the moment I stepped in the door, they were extremely friendly. I explained my problem, and they looked at it first hand before approaching the repairman. They jumped right to work and were very eager to help me and fix what was wrong with my car. I will be bringing it back when I have future issues. More

It seems that we've come to think of car salesmen as It seems that we've come to think of car salesmen as folks who just want to sell a car. Alex took the time to sit down with us and talk us through o It seems that we've come to think of car salesmen as folks who just want to sell a car. Alex took the time to sit down with us and talk us through our options -- informative and thorough!. He didn't want us to experience "leaser's remorse" and we really appreciated that. Our lease is up next year and we are confident that Alex will make sure we get the most bang for our buck when we're ready to get our next VW! More

Hewlett VW gave outstanding customer service when purchasing my new Jetta. Rick Roberts was excellent in his sales approach and delivery giving exceptional service and understanding to my purchasing purchasing my new Jetta. Rick Roberts was excellent in his sales approach and delivery giving exceptional service and understanding to my purchasing needs. I highly recommend Hewlett VW and Rick Roberts to anyone interested in purchasing a VW with no hassle or pressure. I will certainly be a repeat customer as will my family. 5 stars to Rick Roberts and Hewlett VW. Satisfied V-Dub owner. More

Alex Blair made the buying experience painless. I have always dreaded car shopping but Alex Blair made it an outstanding experience. Even though we bought a used car, I will be back when we buy are next n always dreaded car shopping but Alex Blair made it an outstanding experience. Even though we bought a used car, I will be back when we buy are next new car but this tim it will be a Volks! Thanks Alex!! More

Tom Worsham is a great sales man to deal with, he is not pushy or overbearing and make you feel very comfortable. Our entire sales experience was great, from test drive to trade-in and negotiating, and he g pushy or overbearing and make you feel very comfortable. Our entire sales experience was great, from test drive to trade-in and negotiating, and he got us a great interest rate for financing!He did a great job explaining all the features and benefits of our new Jetta. I hope to buy all cars in the future from Tom! More

Samantha Gomez has always been very helpful, professional, and informative. She explains the service process clearly and listens carefully to any customer concerns. Samantha is a great asset t professional, and informative. She explains the service process clearly and listens carefully to any customer concerns. Samantha is a great asset to the Hewlett Volkswagen Dealership. Many thanks to Samantha for her superior work. More